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Explore the Customer Journey Course Catalog
Coursera Project Network
Skills you'll gain: ChatGPT, Prompt Engineering, OpenAI, Artificial Intelligence, Customer Service, Application Programming Interface (API), User Flows, Python Programming, Test Case, Development Environment, E-Commerce, Debugging
- Status: Free Trial
IE Business School
Skills you'll gain: Marketing Planning, Consumer Behaviour, Survey Creation, Product Management, Market Research, Marketing Strategies, Product Lifecycle Management, Marketing Strategy and Techniques, Data Analysis, Marketing Communications, Marketing, Business Planning, Data Collection, Product Strategy, Strategic Marketing, Product Marketing, Target Market, Marketing Psychology, Marketing Management, Value Propositions
- Status: Free Trial
University of Toronto
Skills you'll gain: Diversity Awareness, Diversity and Inclusion, Innovation, Analysis, Design Thinking, Sociology, Market Opportunities, Social Justice, Data Ethics, Risk Mitigation
Lund University
Skills you'll gain: Magnetic Resonance Imaging, Laboratory Equipment, Radiation Protection, Electrical Engineering, Electronics, Medical Equipment and Technology, Physics, Electronic Systems, Equipment Design, Control Systems, Mathematical Modeling
- Status: Free Trial
University of Colorado System
Skills you'll gain: Corporate Sustainability, Environmental Social And Corporate Governance (ESG), Change Management, Financial Analysis, Systems Thinking, Proposal Development, Business Transformation, Strategic Thinking, Business Metrics, Cost Benefit Analysis, Business Economics, Environmental Issue, Business, Global Marketing, Stakeholder Engagement, Packaging and Labeling, Product Lifecycle Management
- Status: Free Trial
L&T EduTech
Skills you'll gain: Fire And Life Safety, Building Codes, Pump Stations, Blueprint Reading, Process Flow Diagrams, Construction, Safety Training, Hydraulics, Construction Inspection, Safety Assurance, Plumbing, Building Design, Electrical Systems, Engineering Drawings, System Requirements, Safety and Security, Facility Management and Maintenance, Structural Analysis, Threat Detection, Water Resources
- Status: Free Trial
University of Minnesota
Skills you'll gain: Nursing Administration, Nursing Management, Leadership, Nursing, Health Informatics, Health Care, General Networking
Peking University
Skills you'll gain: Interviewing Skills, Product Knowledge, Business Marketing, Business Communication, Product Demonstration, Customer Complaint Resolution, Marketing Strategies, Verbal Communication Skills, Business Correspondence, Customer Service, Company, Product, and Service Knowledge, Product Marketing, Rapport Building, Advertising, Vocabulary, Language Learning
- Status: NewStatus: Free Trial
Adobe
Skills you'll gain: Promotional Strategies, Marketing Strategy and Techniques, Digital Marketing, Marketing, Target Audience, Lead Generation, Marketing Automation, Customer Relationship Management, Customer Acquisition Management, Content Creation, AI Personalization, A/B Testing
Vanderbilt University
Skills you'll gain: Innovation, Leadership, Organizational Structure, Organizational Strategy, Culture Transformation, Creative Thinking, Organizational Change, Risk Management, Business Strategies, Complex Problem Solving, Technology Solutions, Market Dynamics
- Status: Free Trial
Goodwill Industries International
Skills you'll gain: Accountability, Recruitment, Client Services, Needs Assessment, Goal Setting, Coaching, Professional Development, Rapport Building, Critical Thinking, Overcoming Obstacles
- Status: Free Trial
O.P. Jindal Global University
Skills you'll gain: Marketing Analytics, Anomaly Detection, Digital Marketing, Web Analytics, Digital Advertising, Dimensionality Reduction, Unsupervised Learning, Customer Analysis, Search Engine Marketing, Supervised Learning, Online Advertising, Customer Retention, Text Mining, Predictive Analytics, Google Analytics, Search Engine Optimization, Applied Machine Learning, Data Ethics, Data Mining, Customer Insights
In summary, here are 10 of our most popular customer journey courses
- Customer Service with Python: Build a Chatbot using ChatGPT: Coursera Project Network
- Estrategia de marketing: IE Business School
- Gender Analytics for Innovation: University of Toronto
- Fundamentals of particle accelerator technology (NPAP MOOC): Lund University
- First Steps in Making the Business Case for Sustainability: University of Colorado System
- Fire and Life Safety Systems: L&T EduTech
- Skills for Nursing Informatics Leaders: University of Minnesota
- 中级商务汉语(入职与营销篇): Peking University
- Digital Marketing: Adobe
- Leading Innovation in Arts and Culture: Vanderbilt University