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Results for "service improvement"
- Status: Free Trial
Skills you'll gain: Desktop Support, Computer Hardware, Technical Support, Software Installation, Operating Systems, Help Desk Support, Technical Documentation, Hardware Troubleshooting, Software Documentation, End User Training and Support, Computer Networking, Information Technology, Computer Architecture, Technical Communication, Linux, Microsoft Windows
- Status: Free Trial
Skills you'll gain: Prompt Engineering, Generative AI, ChatGPT, Commercialization, Product Management, Product Lifecycle Management, Stakeholder Communications, OpenAI, Technical Product Management, Artificial Intelligence, Customer experience improvement, Team Building, Return On Investment, Product Development, New Product Development, Product Strategy, Microsoft Copilot, Large Language Modeling, Technical Communication, Program Development
- Status: Free Trial
Skills you'll gain: Dashboard, Data Storytelling, Data Warehousing, SQL, Database Design, MySQL, Presentations, Descriptive Statistics, Extract, Transform, Load, Business Intelligence, IBM DB2, Relational Databases, Tableau Software, Stored Procedure, Data Visualization Software, Interactive Data Visualization, Regression Analysis, Data-Driven Decision-Making, Excel Formulas, Microsoft Excel
- Status: Free Trial
Johns Hopkins University
Skills you'll gain: Patient Safety, Systems Thinking, Health Systems, Safety Assurance, Health Care, Healthcare Industry Knowledge, Accident Prevention, Continuous Quality Improvement (CQI), Risk Analysis
- Status: Free Trial
CVS Health
Skills you'll gain: Transaction Processing, Retail Sales, Retail Store Operations, Cash Register Operation, Greeting Customers, Customer Inquiries, Teamwork, Customer Service, Data Entry, Customer Relationship Building, Point of Sale, E-Commerce, Order Management Systems, Professionalism, Payment Processing and Collection, Inventory Management System, Communication
- Status: Free
Coursera Project Network
Skills you'll gain: Excel Formulas, Google Sheets, Service Level, Spreadsheet Software, Customer Data Management, Customer Support, Data Entry, Data Validation, Process Analysis, Data Integration, Organizational Skills
- Status: NewStatus: Free Trial
Vanderbilt University
Skills you'll gain: Prompt Engineering, ChatGPT, Generative AI, Crisis Management, Productivity, Incident Response, AI Personalization, OpenAI, Artificial Intelligence, Personalized Service, Large Language Modeling, Business Ethics, Information Privacy, Personally Identifiable Information, Cross-Functional Collaboration, Threat Detection, Expense Management, Threat Modeling, Creative Thinking, Cyber Security Strategy
Coursera Instructor Network
Skills you'll gain: Standard Operating Procedure, Operational Efficiency, Lean Methodologies, Quality Assurance, Procedure Development, Operational Excellence, Business Process, Occupational Safety And Health, Safety Assurance, Process Management, Workflow Management, Process Improvement and Optimization, Workforce Management, Continuous Improvement Process
- Status: Free Trial
Skills you'll gain: Analytics, Business Analytics, Data Analysis, Microsoft PowerPoint, Data Presentation, Presentations, Excel Formulas, Data-Driven Decision-Making, Dashboard, Data Storytelling, Business Intelligence, Microsoft Excel, Customer Analysis, Data Visualization, Data Visualization Software, Data Literacy, Big Data, Verbal Communication Skills, Data Cleansing, Spreadsheet Software
The George Washington University
Skills you'll gain: Patient Safety, Clinical Leadership, Health Care Administration, Continuous Quality Improvement (CQI), Safety Training, Health Policy, Health Information Management, Health Care, Innovation, Systems Thinking, Teamwork, Change Management
- Status: Free Trial
Skills you'll gain: IT Service Management, Cloud Computing, Information Technology Infrastructure Library, Malware Protection, Identity and Access Management, Linux, Incident Response, Networking Hardware, TCP/IP, Cybersecurity, Linux Administration, Network Security, Network Protocols, Computer Security Incident Management, Cloud Security, Operating Systems, Endpoint Detection and Response, Cyber Risk, Data Ethics, Cyber Governance
- Status: Free Trial
Skills you'll gain: Customer Retention, Customer Relationship Management, Customer Service, E-Commerce, Data-Driven Decision-Making, Marketing Analytics, AI Personalization, Digital Marketing, Customer Insights, Interviewing Skills, Presentations, Portfolio Management, Recruitment
In summary, here are 10 of our most popular service improvement courses
- Technical Support Fundamentals:Â Google
- Generative AI for Product Managers:Â IBM
- IBM Business Intelligence (BI) Analyst:Â IBM
- Patient Safety and Quality Improvement: Developing a Systems View (Patient Safety I):Â Johns Hopkins University
- Retail Customer Service:Â CVS Health
- Create Customer Support Data with Google Sheets:Â Coursera Project Network
- Generative AI Cybersecurity & Privacy for Leaders:Â Vanderbilt University
- How to Develop Standard Operating Procedures (SOPs):Â Coursera Instructor Network
- Data Analysis and Presentation Skills: the PwC Approach:Â PwC
- Leading Healthcare Quality and Safety:Â The George Washington University