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    • Customer Insights

    Customer Insights Courses Online

    Explore customer insights methods for understanding consumer behavior. Learn to gather and analyze data to inform marketing and product development.

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    Explore the Customer Insights Course Catalog

    • Status: Free Trial
      Free Trial
      D

      DeepLearning.AI

      AI-Powered Software and System Design

      Skills you'll gain: Database Design, Software Design Patterns, Database Systems, Software Architecture, System Design and Implementation, API Design, Large Language Modeling, Software Development, Artificial Intelligence, Generative AI, Secure Coding, Application Programming Interface (API), Performance Tuning

      4.7
      Rating, 4.7 out of 5 stars
      ·
      133 reviews

      Beginner · Course · 1 - 4 Weeks

    • G

      Georgia Institute of Technology

      Materials Data Sciences and Informatics

      Skills you'll gain: Dimensionality Reduction, Data Science, Data Mining, Data Integration, Data-Driven Decision-Making, Information Management, Data Processing, Manufacturing Processes, Engineering Analysis, Process Engineering, Big Data, Chemical Engineering, Predictive Modeling, Innovation, Probability & Statistics

      4.5
      Rating, 4.5 out of 5 stars
      ·
      347 reviews

      Intermediate · Course · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      U

      University of Maryland, College Park

      Developing Innovative Ideas for Product Leaders

      Skills you'll gain: New Product Development, Innovation, Market Opportunities, Ideation, Entrepreneurship, Product Management, Corporate Strategy, Customer Analysis, Competitive Analysis, Market Analysis, Target Market, Business, Market Dynamics, Value Propositions, Decision Making

      4.4
      Rating, 4.4 out of 5 stars
      ·
      216 reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      U

      University of California, Davis

      Adaptability and Resiliency

      Skills you'll gain: Adaptability, Resilience, Professional Development, Overcoming Obstacles, Self-Awareness, Cognitive flexibility, Emotional Intelligence, Personal Development, Relationship Building, Plan Execution, Crisis Management, Goal Setting

      4.7
      Rating, 4.7 out of 5 stars
      ·
      592 reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      U

      University of Illinois Urbana-Champaign

      Developing a Marketing Mix for Growth

      Skills you'll gain: Product Strategy, Integrated Marketing Communications, Strategic Marketing, Advertising, Marketing, Marketing Channel, Product Management, Product Lifecycle Management, Marketing Communications, Marketing Effectiveness, Marketing Strategies, Value Propositions, Brand Strategy, Market Analysis, Consumer Behaviour

      Build toward a degree

      4.8
      Rating, 4.8 out of 5 stars
      ·
      726 reviews

      Beginner · Course · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      I

      IE Business School

      Channel Management and Retailing

      Skills you'll gain: Marketing Channel, Merchandising, Conflict Management, Market Opportunities, Retail Sales, E-Commerce, Market Dynamics, Vendor Relationship Management, Growth Strategies, Cross-Channel Marketing, Supply Chain Planning, Promotional Strategies, Company, Product, and Service Knowledge, Strategic Partnership, Consumer Behaviour, Customer experience strategy (CX)

      4.5
      Rating, 4.5 out of 5 stars
      ·
      1.1K reviews

      Beginner · Course · 1 - 4 Weeks

    • M

      Microsoft

      Introduction to Microsoft Dynamics 365

      Skills you'll gain: Marketing Automation, Sales Management, Customer Engagement, Customer Relationship Management (CRM) Software, Sales Process, Microsoft 365, Resource Allocation, Microsoft Teams, Lead Generation, Service Management, Customer Data Management, Power BI, Customer Service, Customer Insights, Scheduling

      4.6
      Rating, 4.6 out of 5 stars
      ·
      70 reviews

      Beginner · Course · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      G

      Google Cloud

      Applying Machine Learning to your Data with Google Cloud

      Skills you'll gain: Google Cloud Platform, Applied Machine Learning, Machine Learning, Artificial Intelligence and Machine Learning (AI/ML), Big Data, Supervised Learning, Predictive Modeling, Deep Learning, Natural Language Processing, Computer Vision

      4.7
      Rating, 4.7 out of 5 stars
      ·
      1.1K reviews

      Beginner · Course · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      U

      University of Virginia Darden School Foundation

      Generative AI in Marketing

      Skills you'll gain: Large Language Modeling, Customer Insights, ChatGPT, Branding, Design Thinking, Keyword Research, Search Engine Marketing, AI Personalization, Pay Per Click Advertising, Brand Awareness, Brand Strategy, Marketing Design, Advertising, Marketing Strategy and Techniques, Business Marketing, Personalized Service, Prompt Engineering, Customer Relationship Management, Customer experience improvement, Customer Engagement

      4.3
      Rating, 4.3 out of 5 stars
      ·
      107 reviews

      Beginner · Specialization · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      D

      DeepLearning.AI

      Source Systems, Data Ingestion, and Pipelines

      Skills you'll gain: Apache Airflow, Data Pipelines, Data Integration, Infrastructure as Code (IaC), Terraform, Extract, Transform, Load, Amazon CloudWatch, Data Quality, Amazon Web Services, CI/CD, Data Processing, NoSQL

      4.8
      Rating, 4.8 out of 5 stars
      ·
      106 reviews

      Intermediate · Course · 1 - 4 Weeks

    • U

      Universidad Austral

      Diseño de Experiencia en Servicios

      Skills you'll gain: Service Design, Customer experience improvement, User Research, Customer experience strategy (CX), Experience Design, Customer Service, Service Improvement, Design Thinking, Expectation Management, Customer Insights, Consumer Behaviour

      4.8
      Rating, 4.8 out of 5 stars
      ·
      714 reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      U

      Universidad de los Andes

      ¿Cómo convertir mi idea en empresa?

      Skills you'll gain: New Business Development, Entrepreneurship, Business Planning, Product Development, Business Development, Promotional Strategies, User Feedback, Market Opportunities, Customer Analysis, Product Design, Needs Assessment, Personal Attributes, Innovation, Self-Starter, Product Testing

      4.7
      Rating, 4.7 out of 5 stars
      ·
      478 reviews

      Beginner · Course · 1 - 3 Months

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    In summary, here are 10 of our most popular customer insights courses

    • AI-Powered Software and System Design: DeepLearning.AI
    • Materials Data Sciences and Informatics: Georgia Institute of Technology
    • Developing Innovative Ideas for Product Leaders: University of Maryland, College Park
    • Adaptability and Resiliency: University of California, Davis
    • Developing a Marketing Mix for Growth: University of Illinois Urbana-Champaign
    • Channel Management and Retailing : IE Business School
    • Introduction to Microsoft Dynamics 365: Microsoft
    • Applying Machine Learning to your Data with Google Cloud: Google Cloud
    • Generative AI in Marketing: University of Virginia Darden School Foundation
    • Source Systems, Data Ingestion, and Pipelines: DeepLearning.AI

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