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    • Conflict Management

    Conflict Management Courses Online

    Explore conflict management strategies for resolving disputes. Learn to mediate conflicts, negotiate solutions, and maintain positive relationships.

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    Explore the Conflict Management Course Catalog

    • D

      Duke University

      Renewable Energy and Green Building Entrepreneurship

      Skills you'll gain: Innovation, Entrepreneurship, Team Building, Business Modeling, Environmental Issue, Business Planning, New Business Development, Business Strategy, Corporate Sustainability, Business Development, Entrepreneurial Finance, Action Oriented, Environment and Resource Management, Stakeholder Engagement, Market Analysis

      4.7
      Rating, 4.7 out of 5 stars
      ·
      2.8K reviews

      Beginner · Course · 1 - 3 Months

    • Status: Free
      Free
      C

      Coursera Project Network

      Business Operations Support in Google Sheets

      Skills you'll gain: Google Sheets, Data-Driven Decision-Making, Business Operations, Resource Allocation, Spreadsheet Software, Automation, Project Controls, Workflow Management, Data Management, Data Validation

      4.7
      Rating, 4.7 out of 5 stars
      ·
      196 reviews

      Intermediate · Guided Project · Less Than 2 Hours

    • Status: Free Trial
      Free Trial
      U

      University of Colorado Boulder

      Renewable Energy

      Skills you'll gain: Feasibility Studies, Plant Operations and Management, Project Finance, Electric Power Systems, Electrical Power, Energy and Utilities, Engineering, Facility Operations, Basic Electrical Systems, Thermal Management, Systems Of Measurement, Financial Analysis, Electrical Systems, Market Dynamics, Project Management Life Cycle, Financial Forecasting, Construction Management, Emerging Technologies, Environmental Issue, Market Trend

      4.8
      Rating, 4.8 out of 5 stars
      ·
      1.2K reviews

      Beginner · Specialization · 3 - 6 Months

    • W

      Workday

      Workday Basics Series

      Skills you'll gain: Workday (Software), Business Process, Security Controls, Workflow Management, Business Reporting, Business Intelligence, System Configuration, Organizational Structure, Branding

      4.8
      Rating, 4.8 out of 5 stars
      ·
      280 reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: New
      New
      Status: Free Trial
      Free Trial
      U

      University of California, Irvine

      Project Management

      Skills you'll gain: Project Schedules, Project Planning, Stakeholder Management, Communication Planning, Project Implementation, Earned Value Management, Agile Methodology, Agile Project Management, Work Breakdown Structure, Stakeholder Communications, Project Scoping, Program Management, Project Management, Conflict Management, Project Coordination, Resource Planning, Milestones (Project Management), Resource Utilization, Resource Management, Project Controls

      4.7
      Rating, 4.7 out of 5 stars
      ·
      17 reviews

      Beginner · Specialization · 3 - 6 Months

    • E

      Erasmus University Rotterdam

      When Disaster Meets Conflict

      Skills you'll gain: Policy Development, Conflict Management, Ethical Standards And Conduct, Policy Analysis, Emergency Response, International Relations, Community Development, Risk Management, Research, Economics, Policy, and Social Studies

      4.7
      Rating, 4.7 out of 5 stars
      ·
      73 reviews

      Intermediate · Course · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      M

      MedCerts

      Professionalism in Allied Health

      Skills you'll gain: Healthcare Ethics, Conflict Management, Cultural Responsiveness, Patient Education And Counseling, Cultural Diversity, Cultural Sensitivity, Professionalism, Professional Development, Time Management, Emotional Intelligence, Teamwork, Interpersonal Communications, Conscientiousness, Communication, Trustworthiness, Compassion, Empathy, Ethical Standards And Conduct, Medical Privacy, Medical Office Procedures

      4.8
      Rating, 4.8 out of 5 stars
      ·
      759 reviews

      Beginner · Course · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      U

      University of Michigan

      Writing and Editing: Word Choice and Word Order

      Skills you'll gain: Writing, Storytelling, Editing, Detail Oriented, Communication, Resourcefulness, Decision Making, Creativity, Professionalism

      4.7
      Rating, 4.7 out of 5 stars
      ·
      2K reviews

      Beginner · Course · 1 - 4 Weeks

    • C

      Coursera Instructor Network

      Mastering Portfolio Analysis

      Skills you'll gain: Portfolio Management, Financial Analysis, Data Analysis, Risk Management, Quantitative Research, Market Data, Financial Modeling, Investments, Asset Management, Performance Metric

      4.6
      Rating, 4.6 out of 5 stars
      ·
      27 reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      M

      Microsoft

      Introduction to Computers and Operating Systems and Security

      Skills you'll gain: Computer Systems, Business Software, Operating Systems, Generative AI, Business Systems, Cybersecurity, Enterprise Security, Servers, Computer Hardware, Information Systems Security, Data Storage, Patch Management, Microsoft 365, Artificial Intelligence

      4.8
      Rating, 4.8 out of 5 stars
      ·
      1.7K reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      I

      IBM

      Getting Started with Git and GitHub

      Skills you'll gain: Git (Version Control System), GitHub, Version Control, Collaborative Software, Web Applications, Open Source Technology, Command-Line Interface, DevOps

      4.6
      Rating, 4.6 out of 5 stars
      ·
      1.7K reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      J

      Johns Hopkins University

      Patient Safety

      Skills you'll gain: Patient Safety, Stakeholder Engagement, Change Management, Conflict Management, Systems Thinking, Solution Design, Health Systems, Data Analysis, Corrective and Preventive Action (CAPA), Risk Analysis, Data Presentation, Safety Assurance, Nursing Management, Continuous Quality Improvement (CQI), Data Visualization Software, Risk Management, Patient Flow, Safety Training, Collaboration, Health Care

      4.8
      Rating, 4.8 out of 5 stars
      ·
      1.8K reviews

      Beginner · Specialization · 3 - 6 Months

    Conflict Management learners also search

    Conflict Resolution
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    Market Research
    Economic Policy
    Marketing Analytics
    Business Statistics
    Brand Management
    Change Management
    1…585960…695

    In summary, here are 10 of our most popular conflict management courses

    • Renewable Energy and Green Building Entrepreneurship: Duke University
    • Business Operations Support in Google Sheets: Coursera Project Network
    • Renewable Energy: University of Colorado Boulder
    • Workday Basics Series: Workday
    • Project Management: University of California, Irvine
    • When Disaster Meets Conflict: Erasmus University Rotterdam
    • Professionalism in Allied Health: MedCerts
    • Writing and Editing: Word Choice and Word Order: University of Michigan
    • Mastering Portfolio Analysis : Coursera Instructor Network
    • Introduction to Computers and Operating Systems and Security: Microsoft

    Frequently Asked Questions about Conflict Management

    "Conflict management involves using certain strategies and techniques to resolve disagreements. Conflict management is used to prevent and address disputes that arise between organizations and within organizations, but it can be applied to personal relationships as well.

    There are five styles of conflict management. Collaborating involves looking for a solution that appeases everyone involved. Avoiding is a style that aims to postpone addressing the issue. Competing is when both parties aim to get what they want, regardless of the damage to the relationship. Compromising is when parties look for a mutually acceptable outcome, even if they both have to give up something in the process. Accommodating is when one party sacrifices their own desires for the sake of peace."‎

    "After you master conflict management, you can work as a mediator or arbitrator. Both jobs aim to resolve disputes between multiple parties, but they do so in different ways. An arbitrator listens to both sides of an argument, weighs the evidence, and then declares a solution. The process is similar to a judge reaching a conclusion after listening to a court case.

    Unlike an arbitrator, a mediator doesn't declare a winning party. A mediator simply acts as a neutral third party and helps the multiple parties reach an agreement. The mediation process is less formal than arbitration, but the result is typically something that's mutually beneficial for all parties.

    Conflict management skills are also generally useful in any job that requires working with a team. You can use your knowledge to settle an argument between coworkers or diffuse tension with a client."‎

    Online courses on conflict management will introduce you to various types of conflicts and ways to resolve them. Lessons will focus on topics ranging from negotiation skills and creative problem solving to emotional intelligence and leadership training. Online courses offer flexibility. Instructors give you access to video lectures and reading material, and then you can work through the course in your own time.‎

    Online Conflict Management courses offer a convenient and flexible way to enhance your knowledge or learn new Conflict Management skills. Choose from a wide range of Conflict Management courses offered by top universities and industry leaders tailored to various skill levels.‎

    When looking to enhance your workforce's skills in Conflict Management, it's crucial to select a course that aligns with their current abilities and learning objectives. Our Skills Dashboard is an invaluable tool for identifying skill gaps and choosing the most appropriate course for effective upskilling. For a comprehensive understanding of how our courses can benefit your employees, explore the enterprise solutions we offer. Discover more about our tailored programs at Coursera for Business here.‎

    This FAQ content has been made available for informational purposes only. Learners are advised to conduct additional research to ensure that courses and other credentials pursued meet their personal, professional, and financial goals.

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