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    Customer Journey Courses Online

    Understand customer journey mapping for optimizing customer interactions. Learn to create seamless experiences across various touchpoints.

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    Explore the Customer Journey Course Catalog

    • C

      Coursera Project Network

      NLP: Twitter Sentiment Analysis

      Skills you'll gain: Exploratory Data Analysis, Data Cleansing, Text Mining, Scikit Learn (Machine Learning Library), Probability & Statistics, Pandas (Python Package), Natural Language Processing, Data Processing, Statistical Modeling, Data Transformation, Data Analysis, Applied Machine Learning, Supervised Learning

      4.6
      Rating, 4.6 out of 5 stars
      ·
      366 reviews

      Beginner · Guided Project · Less Than 2 Hours

    • Status: Free Trial
      Free Trial
      I

      IBM

      Developing Mobile Apps with Flutter

      Skills you'll gain: Flutter (Software), Mobile Development, React Native, Apple iOS, iOS Development, Back-End Web Development, User Story, User Interface (UI), Application Development, Android Development, User Interface and User Experience (UI/UX) Design, Cross Platform Development, Application Programming Interface (API), Software Development Tools, UI Components, Application Deployment, Operational Databases, Database Development, Figma (Design Software), Databases

      4.5
      Rating, 4.5 out of 5 stars
      ·
      83 reviews

      Beginner · Specialization · 3 - 6 Months

    • G

      Georgia Institute of Technology

      Materials Data Sciences and Informatics

      Skills you'll gain: Dimensionality Reduction, Data Science, Data Mining, Data Integration, Data-Driven Decision-Making, Information Management, Data Processing, Manufacturing Processes, Engineering Analysis, Process Engineering, Big Data, Chemical Engineering, Predictive Modeling, Innovation, Probability & Statistics

      4.5
      Rating, 4.5 out of 5 stars
      ·
      347 reviews

      Intermediate · Course · 1 - 3 Months

    • Y

      Yale University

      Creating Change through Social Entrepreneurship

      Skills you'll gain: Design Thinking, Community Outreach, Organizational Structure, Stakeholder Engagement, Entrepreneurship, Research and Design, Business Modeling, Communication, Advocacy, Innovation, Business Development, Fundraising, Performance Measurement

      4.8
      Rating, 4.8 out of 5 stars
      ·
      148 reviews

      Beginner · Course · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      I

      IBM

      Data Warehouse Fundamentals

      Skills you'll gain: Data Warehousing, Extract, Transform, Load, Star Schema, IBM DB2, Data Modeling, Snowflake Schema, PostgreSQL, Database Design, Data Architecture, Data Mart, Database Systems, Data Lakes, Data Validation, Data Integration, SQL, Data Cleansing, Query Languages, Data Quality

      4.5
      Rating, 4.5 out of 5 stars
      ·
      230 reviews

      Intermediate · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      I

      Intel

      Intel® AI Fundamentals

      Skills you'll gain: Artificial Intelligence, Business Technologies, Complex Problem Solving, Digital Transformation, Technology Strategies, Artificial Intelligence and Machine Learning (AI/ML), Business Intelligence, Strategic Thinking, Real Time Data, Solution Sales Engineering, Technology Solutions, Generative AI, Emerging Technologies, Automation, Customer Success Management, Deep Learning, Machine Learning, Hardware Architecture, Computer Hardware, Data Analysis

      4.1
      Rating, 4.1 out of 5 stars
      ·
      71 reviews

      Beginner · Specialization · 1 - 4 Weeks

    • Status: New
      New
      Status: Free Trial
      Free Trial
      E

      EDUCBA

      ITIL V4 Certification Preparation

      Skills you'll gain: Service Management, Information Technology Infrastructure Library, Customer experience improvement, IT Service Management, Change Control, IT Management, Information Technology Architecture, Technical Management, Service Level, Security Management, Enterprise Architecture, Continuous Improvement Process, Service Improvement, Service Design, Agile Methodology, Governance, Risk Management Framework, Practice Management, Organizational Structure, Strategic Partnership

      4.9
      Rating, 4.9 out of 5 stars
      ·
      152 reviews

      Beginner · Specialization · 3 - 6 Months

    • C

      Coursera

      Navigating Generative AI: A CEO Playbook

      Skills you'll gain: Generative AI, Organizational Change, Business Leadership, Business Transformation, Digital Transformation, Google Cloud Platform, Data Ethics, Organizational Strategy, Business Strategy, Change Management, Prompt Engineering, Business Ethics, Employee Training, Risk Management, Customer experience improvement

      4.7
      Rating, 4.7 out of 5 stars
      ·
      89 reviews

      Mixed · Course · 1 - 4 Weeks

    • C

      Coursera Instructor Network

      Digital Marketing Trends

      Skills you'll gain: Digital Advertising, Campaign Management, Brand Management, Marketing Strategies, Brand Awareness, Digital Media Strategy, MarTech, Customer Engagement, Social Media Marketing, Marketing, Digital Marketing, Consumer Behaviour, Content Creation, Market Trend, Social Media Management

      4.5
      Rating, 4.5 out of 5 stars
      ·
      89 reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      U

      University of Toronto

      Spatial Analysis and Satellite Imagery in a GIS

      Skills you'll gain: Geographic Information Systems, GIS Software, Spatial Analysis, Spatial Data Analysis, Geospatial Mapping, Query Languages, Data Processing, Data Manipulation, Image Analysis, Data Integration

      4.9
      Rating, 4.9 out of 5 stars
      ·
      614 reviews

      Beginner · Course · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      F

      Fractal Analytics

      Generative AI for Business Consultants

      Skills you'll gain: Prompt Engineering, Generative AI, Data Ethics, ChatGPT, Artificial Intelligence, Business Consulting, Leadership, Management Consulting, Interactive Learning, AI Personalization, Customer Insights, Automation, Business Process Automation, Solution Design, Ethical Standards And Conduct, Information Privacy

      4.4
      Rating, 4.4 out of 5 stars
      ·
      99 reviews

      Beginner · Specialization · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      L

      LearnKartS

      Salesforce Admin Certification

      Skills you'll gain: Dashboard, Salesforce, Customer Relationship Management, Data Management, Sales Process, Data Visualization, Business Process Automation, Salesforce Development, User Accounts, Application Deployment, End User Training and Support, Ad Hoc Reporting, Collaborative Software, Workflow Management, Cloud Computing, Sales Management, Security Management, Customer Relationship Management (CRM) Software, Business Reporting, Lead Generation

      3.7
      Rating, 3.7 out of 5 stars
      ·
      44 reviews

      Beginner · Specialization · 1 - 3 Months

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    In summary, here are 10 of our most popular customer journey courses

    • NLP: Twitter Sentiment Analysis: Coursera Project Network
    • Developing Mobile Apps with Flutter: IBM
    • Materials Data Sciences and Informatics: Georgia Institute of Technology
    • Creating Change through Social Entrepreneurship: Yale University
    • Data Warehouse Fundamentals: IBM
    • Intel® AI Fundamentals: Intel
    • ITIL V4 Certification Preparation: EDUCBA
    • Navigating Generative AI: A CEO Playbook: Coursera
    • Digital Marketing Trends: Coursera Instructor Network
    • Spatial Analysis and Satellite Imagery in a GIS: University of Toronto

    Skills you can learn in Marketing

    Market (economics) (28)
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    Brand (13)
    Digital Marketing (13)
    Marketing Analytics (11)
    Plan (11)
    Advertising (9)
    Modeling (9)
    Social Media Marketing (9)
    Brand Management (7)

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