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    • Conflict Management

    Conflict Management Courses Online

    Explore conflict management strategies for resolving disputes. Learn to mediate conflicts, negotiate solutions, and maintain positive relationships.

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    Explore the Conflict Management Course Catalog

    • Status: Free
      Free
      C

      Coursera Project Network

      Change Leadership: Developing Strategic Gap Analysis in Miro

      Skills you'll gain: Gap Analysis, Change Management, Organizational Change, Project Coordination, Project Management, Personal Development, Process Analysis, Business Process, Organizational Strategy, Business Transformation, Business Analysis, Business Strategies

      4.4
      Rating, 4.4 out of 5 stars
      ·
      200 reviews

      Intermediate · Guided Project · Less Than 2 Hours

    • S

      Starweaver

      Business Process Modelling

      Skills you'll gain: Business Process Modeling, Business Process, Process Design, Process Flow Diagrams, Process Analysis, Process Mapping, Business Modeling, Business Process Improvement, Process Improvement and Optimization, Requirements Analysis, Requirements Elicitation, Technical Documentation, Stakeholder Engagement

      4.7
      Rating, 4.7 out of 5 stars
      ·
      88 reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      U

      University of Michigan

      PostgreSQL for Everybody

      Skills you'll gain: Stored Procedure, Database Design, SQL, Relational Databases, NoSQL, PostgreSQL, Database Architecture and Administration, Database Theory, Database Management Systems, Data Modeling, JSON, Scalability, Database Management, Query Languages, Cloud Applications, Data Manipulation, Text Mining, Databases, Data Integrity, Data Import/Export

      4.7
      Rating, 4.7 out of 5 stars
      ·
      1.3K reviews

      Intermediate · Specialization · 3 - 6 Months

    • Status: Free Trial
      Free Trial
      U

      University of Colorado System

      Computer Communications

      Skills you'll gain: TCP/IP, Local Area Networks, Routing Protocols, Network Routing, Digital Communications, OSI Models, Network Protocols, Dynamic Host Configuration Protocol (DHCP), Network Security, Network Planning And Design, Network Architecture, Network Performance Management, Computer Networking, Network Model, Network Infrastructure, Wireless Networks, Telecommunications, Software-Defined Networking, Algorithms, System Programming

      4.6
      Rating, 4.6 out of 5 stars
      ·
      3.3K reviews

      Intermediate · Specialization · 3 - 6 Months

    • Status: Free Trial
      Free Trial
      U

      University of Colorado Boulder

      Teamwork Skills: Communicating Effectively in Groups

      Skills you'll gain: Conflict Management, Teamwork, Decision Making, Cooperation, Collaboration, Diversity Awareness, Mediation, Interpersonal Communications, Cultural Diversity, Communication, Creativity, Digital Communications, Virtual Environment

      4.7
      Rating, 4.7 out of 5 stars
      ·
      3.5K reviews

      Beginner · Course · 1 - 4 Weeks

    • T

      The University of North Carolina at Chapel Hill

      Introduction to Environmental Law and Policy

      Skills you'll gain: Environmental Laws, Environmental Policy, Environmental Regulations, Law, Regulation, and Compliance, Case Law, Pollution Prevention, Environment and Resource Management, Water Resources, Risk Control, Legal Research, Legal Proceedings

      4.8
      Rating, 4.8 out of 5 stars
      ·
      3.2K reviews

      Mixed · Course · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      U

      University of California, Irvine

      Learn English: Advanced Academic Speaking and Listening

      Skills you'll gain: Verbal Communication Skills, Presentations, Public Speaking, Discussion Facilitation, Non-Verbal Communication, Oral Comprehension, Communication, English Language, Active Listening, Social Skills, Constructive Feedback, Interpersonal Communications, Collaboration, Planning, Critical Thinking, Analytical Skills, Stress Management, Organizational Skills, Detail Oriented, Creativity

      4.5
      Rating, 4.5 out of 5 stars
      ·
      1.4K reviews

      Intermediate · Specialization · 3 - 6 Months

    • Status: Free Trial
      Free Trial
      K

      Kennesaw State University

      Six Sigma Black Belt

      Skills you'll gain: Statistical Process Controls, Lean Six Sigma, Six Sigma Methodology, Lean Methodologies, Process Improvement, Team Management, Process Capability, Lean Manufacturing, Data Collection, Knowledge Transfer, Team Building, Statistical Hypothesis Testing, Meeting Facilitation, Quality Improvement, Continuous Improvement Process, Conflict Management, Performance Measurement, Sampling (Statistics), Team Leadership, Organizational Development

      4.6
      Rating, 4.6 out of 5 stars
      ·
      720 reviews

      Intermediate · Specialization · 3 - 6 Months

    • Status: Free Trial
      Free Trial
      T

      Tecnológico de Monterrey

      Marketing con Redes Sociales

      Skills you'll gain: Persona Development, Social Media Strategy, Social Media, Social Media Marketing, Social Media Campaigns, Social Media Management, Content Marketing, Performance Measurement, Goal Setting, Key Performance Indicators (KPIs), Active Listening, Digital Media Strategy, Marketing Strategies, Target Audience, Social Media Content, Network Analysis, Marketing, Strategic Communication, B2B Sales, Professional Networking

      4.5
      Rating, 4.5 out of 5 stars
      ·
      3.7K reviews

      Intermediate · Specialization · 3 - 6 Months

    • Status: Free Trial
      Free Trial
      M

      Meta

      HTML and CSS in depth

      Skills you'll gain: Responsive Web Design, HTML and CSS, Bootstrap (Front-End Framework), Debugging, Front-End Web Development, Semantic Web, Browser Compatibility, Web Development, Web Content Accessibility Guidelines, User Interface (UI), Data Validation, Animations

      4.7
      Rating, 4.7 out of 5 stars
      ·
      1.8K reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      N
      G
      N
      G

      Multiple educators

      Machine Learning for Trading

      Skills you'll gain: Tensorflow, Keras (Neural Network Library), Machine Learning, Google Cloud Platform, Applied Machine Learning, Financial Trading, Reinforcement Learning, Supervised Learning, Data Pipelines, Time Series Analysis and Forecasting, Statistical Machine Learning, Technical Analysis, Deep Learning, Portfolio Management, Machine Learning Methods, Artificial Neural Networks, Market Trend, Securities Trading, Artificial Intelligence and Machine Learning (AI/ML), Financial Market

      3.9
      Rating, 3.9 out of 5 stars
      ·
      1.2K reviews

      Intermediate · Specialization · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      U

      University of Pennsylvania

      Positive Psychology: Resilience Skills

      Skills you'll gain: Resilience, Optimism, Cognitive flexibility, Relationship Building, Personal Development, Emotional Intelligence, Self-Awareness, Stress Management, Mindfulness, Communication

      4.9
      Rating, 4.9 out of 5 stars
      ·
      2.2K reviews

      Beginner · Course · 1 - 4 Weeks

    Conflict Management learners also search

    Conflict Resolution
    Business Analysis
    Market Research
    Economic Policy
    Marketing Analytics
    Business Statistics
    Brand Management
    Change Management
    1…565758…695

    In summary, here are 10 of our most popular conflict management courses

    • Change Leadership: Developing Strategic Gap Analysis in Miro: Coursera Project Network
    • Business Process Modelling: Starweaver
    • PostgreSQL for Everybody: University of Michigan
    • Computer Communications: University of Colorado System
    • Teamwork Skills: Communicating Effectively in Groups: University of Colorado Boulder
    • Introduction to Environmental Law and Policy: The University of North Carolina at Chapel Hill
    • Learn English: Advanced Academic Speaking and Listening: University of California, Irvine
    • Six Sigma Black Belt: Kennesaw State University
    • Marketing con Redes Sociales: Tecnológico de Monterrey
    • HTML and CSS in depth: Meta

    Frequently Asked Questions about Conflict Management

    "Conflict management involves using certain strategies and techniques to resolve disagreements. Conflict management is used to prevent and address disputes that arise between organizations and within organizations, but it can be applied to personal relationships as well.

    There are five styles of conflict management. Collaborating involves looking for a solution that appeases everyone involved. Avoiding is a style that aims to postpone addressing the issue. Competing is when both parties aim to get what they want, regardless of the damage to the relationship. Compromising is when parties look for a mutually acceptable outcome, even if they both have to give up something in the process. Accommodating is when one party sacrifices their own desires for the sake of peace."‎

    "After you master conflict management, you can work as a mediator or arbitrator. Both jobs aim to resolve disputes between multiple parties, but they do so in different ways. An arbitrator listens to both sides of an argument, weighs the evidence, and then declares a solution. The process is similar to a judge reaching a conclusion after listening to a court case.

    Unlike an arbitrator, a mediator doesn't declare a winning party. A mediator simply acts as a neutral third party and helps the multiple parties reach an agreement. The mediation process is less formal than arbitration, but the result is typically something that's mutually beneficial for all parties.

    Conflict management skills are also generally useful in any job that requires working with a team. You can use your knowledge to settle an argument between coworkers or diffuse tension with a client."‎

    Online courses on conflict management will introduce you to various types of conflicts and ways to resolve them. Lessons will focus on topics ranging from negotiation skills and creative problem solving to emotional intelligence and leadership training. Online courses offer flexibility. Instructors give you access to video lectures and reading material, and then you can work through the course in your own time.‎

    Online Conflict Management courses offer a convenient and flexible way to enhance your knowledge or learn new Conflict Management skills. Choose from a wide range of Conflict Management courses offered by top universities and industry leaders tailored to various skill levels.‎

    When looking to enhance your workforce's skills in Conflict Management, it's crucial to select a course that aligns with their current abilities and learning objectives. Our Skills Dashboard is an invaluable tool for identifying skill gaps and choosing the most appropriate course for effective upskilling. For a comprehensive understanding of how our courses can benefit your employees, explore the enterprise solutions we offer. Discover more about our tailored programs at Coursera for Business here.‎

    This FAQ content has been made available for informational purposes only. Learners are advised to conduct additional research to ensure that courses and other credentials pursued meet their personal, professional, and financial goals.

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