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Explore the Customer Journey Course Catalog
Edureka
Skills you'll gain: Dashboard, Power BI, Data Transformation, Data Modeling, Interactive Data Visualization, Microsoft Power Platform, Data Visualization Software, Business Intelligence, Predictive Analytics, Microsoft Excel, Data Analysis, Data Integration, Data Cleansing, Key Performance Indicators (KPIs)
- Status: Free Trial
Skills you'll gain: Marketing Analytics, Marketing Effectiveness, A/B Testing, Target Audience, Marketing Strategies, Marketing, Marketing Planning, Sales Pipelines, Customer Analysis, Marketing Channel, Advertising Campaigns, Regression Analysis, Forecasting, Unsupervised Learning, Key Performance Indicators (KPIs), Return On Investment
- Status: Free Trial
University of Maryland, College Park
Skills you'll gain: Competitive Analysis, Value Propositions, Target Market, Product Improvement, Product Management, User Experience, Product Development, Product Strategy, New Product Development, Customer Analysis, Market Analysis, User Feedback, Product Testing, Lean Methodologies
- Status: Free Trial
University of California, Irvine
Skills you'll gain: Search Engine Marketing, Keyword Research, Digital Marketing, Online Advertising, Search Engine Optimization, Content Marketing, Social Media Strategy, Social Media, Web Analytics and SEO, Storytelling, Marketing Strategies, Pay Per Click Advertising, Marketing Communications, Customer Relationship Management, Brand Management, Customer Engagement
Starweaver
Skills you'll gain: Lean Manufacturing, Lean Methodologies, Process Improvement, Process Analysis, Kaizen Methodology, Quality Improvement, Kanban Principles, Process Mapping, Process Optimization, Business Process, Operational Efficiency, Continuous Improvement Process, Operations Management, Workflow Management, Initiative and Leadership, Leadership Development, Waste Minimization, Change Management, Program Implementation, Employee Engagement
Skills you'll gain: Advertising, Market Research, Value Propositions, Brand Management, Customer Relationship Management, Target Market, Marketing Communications, Logistics, Customer Insights, Supply Chain Management, Sales Management, B2B Sales, Competitive Analysis
- Status: Free Trial
University of London
Skills you'll gain: Virtual Reality, Augmented and Virtual Reality (AR/VR), Unity Engine, Visualization (Computer Graphics), Virtual Environment, Computer Graphics, Video Game Development, Game Design, Performance Tuning
- Status: Free Trial
Microsoft
Skills you'll gain: Generative AI, Microsoft Copilot, Natural Language Processing, Data Quality, Anomaly Detection, Data Storytelling, Data Ethics, Data-Driven Decision-Making, Interactive Data Visualization, Data Presentation, OpenAI, Data Pipelines, Prompt Engineering, Data Cleansing, Data Visualization Software, Data Synthesis, Data Analysis, Communication, Data Validation, Large Language Modeling
Coursera Instructor Network
Skills you'll gain: Sales Strategy, Selling Techniques, Sales Presentation, Sales Process, Market Analysis, Sales, Technical Sales, Customer Relationship Building, Customer Relationship Management, Market Opportunities, Competitive Analysis, Customer Analysis, Market Dynamics, Value Propositions, Company, Product, and Service Knowledge
- Status: Free
Coursera Project Network
Skills you'll gain: IBM Cloud, ChatGPT, Self Service Technologies, Business Process Automation, Application Deployment, Artificial Intelligence, Customer Inquiries
- Status: Free Trial
Microsoft
Skills you'll gain: Storyboarding, User Research, Information Architecture, User Experience Design, Persona (User Experience), Design Research, Design Thinking, User Centered Design, Wireframing, Usability Testing, Prototyping, Innovation, Creativity
Dubai College of Tourism
Skills you'll gain: Booking (Sales), Travel Arrangements, Selling Techniques, Sales, Hospitality, Client Services, Office Procedures, Financial Analysis, Workflow Management, Proposal Development, Document Management
In summary, here are 10 of our most popular customer journey courses
- Advanced Microsoft Power BI:Â Edureka
- Data Analytics Methods for Marketing:Â Meta
- Establishing Product-Market Fit:Â University of Maryland, College Park
- Introduction to Digital Marketing:Â University of California, Irvine
- Lean Management Fundamentals:Â Starweaver
- Introduction to Business Management : Winning Externally:Â IIT Bombay
- 3D Models for Virtual Reality:Â University of London
- Generative AI for Data Scientists:Â Microsoft
- Software Sales:Â Coursera Instructor Network
- Building Smart Business Assistants with IBM Watson:Â Coursera Project Network