• For Individuals
  • For Businesses
  • For Universities
  • For Governments
Coursera
  • Online Degrees
  • Careers
  • Log In
  • Join for Free
    Coursera
    • Browse
    • Customer Experience Strategy Cx
    Skip to search results

    Filter by

    Subject
    Required
     *

    Language
    Required
     *

    The language used throughout the course, in both instruction and assessments.

    Learning Product
    Required
     *

    Build job-relevant skills in under 2 hours with hands-on tutorials.
    Learn from top instructors with graded assignments, videos, and discussion forums.
    Learn a new tool or skill in an interactive, hands-on environment.
    Get in-depth knowledge of a subject by completing a series of courses and projects.
    Earn career credentials from industry leaders that demonstrate your expertise.
    Earn career credentials while taking courses that count towards your Master’s degree.
    Earn your Bachelor’s or Master’s degree online for a fraction of the cost of in-person learning.
    Earn a university-issued career credential in a flexible, interactive format.
    Graduate level learning within reach.

    Level
    Required
     *

    Duration
    Required
     *

    Skills
    Required
     *

    Subtitles
    Required
     *

    Educator
    Required
     *

    Results for "customer experience strategy (cx)"

    • B

      Board Infinity

      Java FullStack Developer

      Skills you'll gain: Angular, Web Applications, HTML and CSS, Web Development, Eclipse (Software), JavaScript Frameworks, Spring Boot, Object Oriented Programming (OOP), Restful API, Java Programming, Model View Controller, Object Oriented Design, Hypertext Markup Language (HTML), Front-End Web Development, Software Development Tools, Spring Framework, Java, Web Services, Javascript, Integrated Development Environments

      4.3
      Rating, 4.3 out of 5 stars
      ·
      642 reviews

      Intermediate · Specialization · 1 - 3 Months

    • U

      University of Pennsylvania

      Entrepreneurship 4: Financing and Profitability

      Skills you'll gain: Entrepreneurial Finance, Business Valuation, Entrepreneurship, Private Equity, Business Modeling, Financial Modeling, Finance, Sales Presentations, Investments, Financial Analysis, Mergers & Acquisitions, Fundraising and Crowdsourcing, Presentations, Business Development, Business Strategies, Cash Flows, Customer Retention, Innovation

      4.8
      Rating, 4.8 out of 5 stars
      ·
      1.1K reviews

      Mixed · Course · 1 - 4 Weeks

    • I

      IIMA - IIM Ahmedabad

      Advanced Digital Transformation

      Skills you'll gain: Digital Transformation, Business Transformation, Stakeholder Engagement, Innovation, Organizational Change, Change Management, Business Modeling, Technology Strategies, Organizational Strategy, Artificial Intelligence, Enterprise Architecture, Organizational Effectiveness, Performance Improvement, Cloud Computing Architecture, Governance, Business Technologies, Emerging Technologies, Operational Excellence, Workforce Development, Business Leadership

      4.7
      Rating, 4.7 out of 5 stars
      ·
      132 reviews

      Beginner · Specialization · 3 - 6 Months

    • U

      University of California, Irvine

      Identifying, Attracting, and Growing Your Digital Audience

      Skills you'll gain: Persona Development, Target Audience, Social Media Strategy, Digital Marketing, Customer Acquisition Management, Customer experience improvement, Marketing Strategy and Techniques, Customer Engagement, Value Propositions, E-Commerce, Mobile Banking, Branding

      4.7
      Rating, 4.7 out of 5 stars
      ·
      290 reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: Free
      Free
      T

      The George Washington University

      Essentials in Clinical Simulations Across the Health Professions

      Skills you'll gain: Clinical Experience, Patient Education And Counseling, Virtual Environment, Medical Equipment and Technology, Health Technology, Business Planning, Continuous Quality Improvement (CQI), Technical Communication, System Implementation, Education Software and Technology

      4.8
      Rating, 4.8 out of 5 stars
      ·
      1.2K reviews

      Intermediate · Course · 1 - 3 Months

    • Status: Free
      Free
      U

      University of New Mexico

      Negocios Internacionales I

      Skills you'll gain: International Relations, Global Marketing, World History, Socioeconomics, Economic Development, Cultural Diversity, Business Economics, Economics, Policty Analysis, Research, and Development, Market Dynamics

      4.7
      Rating, 4.7 out of 5 stars
      ·
      1.7K reviews

      Mixed · Course · 1 - 3 Months

    • I

      Icahn School of Medicine at Mount Sinai

      Systems Biology and Biotechnology

      Skills you'll gain: Matlab, Bioinformatics, Quantitative Research, Unsupervised Learning, Data Synthesis, Mathematical Modeling, Molecular Biology, Data Analysis, Pharmacology, Science and Research, Network Analysis, Analytical Skills, Scientific Methods, Differential Equations, Computational Logic, Experimentation, Biochemistry, Laboratory Experience, Analysis, Biology

      4.4
      Rating, 4.4 out of 5 stars
      ·
      973 reviews

      Intermediate · Specialization · 3 - 6 Months

    • Status: Free
      Free
      U

      UNSW Sydney (The University of New South Wales)

      Introduction to Systems Engineering

      Skills you'll gain: Systems Engineering, Conceptual Design, Systems Design, Requirements Analysis, Systems Development Life Cycle, Requirements Elicitation, Systems Architecture, Systems Integration, Engineering Design Process, System Design and Implementation, Concept Of Operations, Configuration Management, Prototyping, System Requirements, Design Reviews, Verification And Validation

      4.7
      Rating, 4.7 out of 5 stars
      ·
      807 reviews

      Mixed · Course · 1 - 3 Months

    • U

      University of Michigan

      Negociações de sucesso: estratégias e habilidades essenciais (em Português)

      Skills you'll gain: Negotiation, Contract Negotiation, Mediation, Arbitration, Price Negotiation, Legal Strategy, Planning, Strategic Planning, Conflict Management, Communication, Cultural Diversity, Ethical Standards And Conduct, Decision Making

      4.9
      Rating, 4.9 out of 5 stars
      ·
      1.5K reviews

      Mixed · Course · 1 - 3 Months

    • A

      Arizona State University

      Inglés Empresarial

      Skills you'll gain: Business Ethics, Sales Presentations, Meeting Facilitation, Graphic Design, English Language, Brainstorming, Negotiation, Purchasing, Verbal Communication Skills, Business Writing, Presentations, Product Planning, Telephone Skills, Communication, Marketing Materials, Business Communication, Business Planning, Employee Coaching, Financial Analysis, New Product Development

      4.8
      Rating, 4.8 out of 5 stars
      ·
      2.1K reviews

      Intermediate · Specialization · 3 - 6 Months

    • Status: Free
      Free
      U

      University of Zurich

      An Intuitive Introduction to Probability

      Skills you'll gain: Probability, Probability Distribution, Probability & Statistics, Descriptive Statistics, Applied Mathematics, Statistical Methods, Risk Analysis, Finance

      4.8
      Rating, 4.8 out of 5 stars
      ·
      1.8K reviews

      Beginner · Course · 1 - 3 Months

    • U

      University of Pennsylvania

      Business Analytics Capstone

      Skills you'll gain: Data-Driven Decision-Making, Business Analytics, Business Intelligence, Analytics, Peer Review, Business Analysis, Performance Measurement, Marketing Analytics, Data Strategy, Business Solutions, Business Planning, Business Strategy, Strategic Thinking, Business Strategies, Key Performance Indicators (KPIs), Marketing Effectiveness, Digital Advertising, Advertising

      4.5
      Rating, 4.5 out of 5 stars
      ·
      767 reviews

      Intermediate · Course · 1 - 3 Months

    1…545556…512

    In summary, here are 10 of our most popular customer experience strategy (cx) courses

    • Java FullStack Developer: Board Infinity
    • Entrepreneurship 4: Financing and Profitability: University of Pennsylvania
    • Advanced Digital Transformation: IIMA - IIM Ahmedabad
    • Identifying, Attracting, and Growing Your Digital Audience: University of California, Irvine
    • Essentials in Clinical Simulations Across the Health Professions: The George Washington University
    • Negocios Internacionales I: University of New Mexico
    • Systems Biology and Biotechnology: Icahn School of Medicine at Mount Sinai
    • Introduction to Systems Engineering: UNSW Sydney (The University of New South Wales)
    • Negociações de sucesso: estratégias e habilidades essenciais (em Português): University of Michigan
    • Inglés Empresarial: Arizona State University

    Other topics to explore

    Arts and Humanities
    338 courses
    Business
    1095 courses
    Computer Science
    668 courses
    Data Science
    425 courses
    Information Technology
    145 courses
    Health
    471 courses
    Math and Logic
    70 courses
    Personal Development
    137 courses
    Physical Science and Engineering
    413 courses
    Social Sciences
    401 courses
    Language Learning
    150 courses

    Coursera Footer

    Technical Skills

    • ChatGPT
    • Coding
    • Computer Science
    • Cybersecurity
    • DevOps
    • Ethical Hacking
    • Generative AI
    • Java Programming
    • Python
    • Web Development

    Analytical Skills

    • Artificial Intelligence
    • Big Data
    • Business Analysis
    • Data Analytics
    • Data Science
    • Financial Modeling
    • Machine Learning
    • Microsoft Excel
    • Microsoft Power BI
    • SQL

    Business Skills

    • Accounting
    • Digital Marketing
    • E-commerce
    • Finance
    • Google
    • Graphic Design
    • IBM
    • Marketing
    • Project Management
    • Social Media Marketing

    Career Resources

    • Essential IT Certifications
    • High-Income Skills to Learn
    • How to Get a PMP Certification
    • How to Learn Artificial Intelligence
    • Popular Cybersecurity Certifications
    • Popular Data Analytics Certifications
    • What Does a Data Analyst Do?
    • Career Development Resources
    • Career Aptitude Test
    • Share your Coursera Learning Story

    Coursera

    • About
    • What We Offer
    • Leadership
    • Careers
    • Catalog
    • Coursera Plus
    • Professional Certificates
    • MasterTrack® Certificates
    • Degrees
    • For Enterprise
    • For Government
    • For Campus
    • Become a Partner
    • Social Impact
    • Free Courses
    • ECTS Credit Recommendations

    Community

    • Learners
    • Partners
    • Beta Testers
    • Blog
    • The Coursera Podcast
    • Tech Blog
    • Teaching Center

    More

    • Press
    • Investors
    • Terms
    • Privacy
    • Help
    • Accessibility
    • Contact
    • Articles
    • Directory
    • Affiliates
    • Modern Slavery Statement
    • Manage Cookie Preferences
    Learn Anywhere
    Download on the App Store
    Get it on Google Play
    Logo of Certified B Corporation
    © 2025 Coursera Inc. All rights reserved.
    • Coursera Facebook
    • Coursera Linkedin
    • Coursera Twitter
    • Coursera YouTube
    • Coursera Instagram
    • Coursera TikTok