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    Customer Journey Courses Online

    Understand customer journey mapping for optimizing customer interactions. Learn to create seamless experiences across various touchpoints.

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    Explore the Customer Journey Course Catalog

    • Status: Free Trial
      Free Trial
      I

      Intel

      IntelĀ® AI Fundamentals

      Skills you'll gain: Artificial Intelligence, Business Technologies, Complex Problem Solving, Digital Transformation, Technology Strategies, Artificial Intelligence and Machine Learning (AI/ML), Business Intelligence, Strategic Thinking, Real Time Data, Solution Sales Engineering, Technology Solutions, Generative AI, Emerging Technologies, Automation, Customer Success Management, Deep Learning, Machine Learning, Hardware Architecture, Computer Hardware, Data Analysis

      4.1
      Rating, 4.1 out of 5 stars
      Ā·
      71 reviews

      Beginner Ā· Specialization Ā· 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      S

      SkillUp EdTech

      Generative AI: Supercharge Your Product Management Career

      Skills you'll gain: Product Lifecycle Management, Generative AI, Product Management, ChatGPT, Artificial Intelligence, Customer experience improvement, Technical Product Management, Prompt Engineering, Microsoft Copilot, Ideation, Ethical Standards And Conduct

      4.6
      Rating, 4.6 out of 5 stars
      Ā·
      93 reviews

      Intermediate Ā· Course Ā· 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      G

      Google Cloud

      Preparing for Your Professional Cloud Security Engineer Journey

      Skills you'll gain: Cloud Security, Identity and Access Management, Authorization (Computing), Payment Card Industry (PCI) Data Security Standards, Data Security, Security Engineering, Cloud Computing Architecture, Network Security, Encryption, Firewall, Continuous Monitoring, CI/CD, Key Management

      4.7
      Rating, 4.7 out of 5 stars
      Ā·
      142 reviews

      Beginner Ā· Course Ā· 1 - 3 Months

    • Status: Free Trial
      Free Trial
      M

      Microsoft

      Generative AI for Data Scientists

      Skills you'll gain: Generative AI, Microsoft Copilot, Natural Language Processing, Data Quality, Anomaly Detection, Data Storytelling, Data Ethics, Data-Driven Decision-Making, Interactive Data Visualization, Data Presentation, OpenAI, Data Pipelines, Prompt Engineering, Data Cleansing, Data Visualization Software, Data Synthesis, Data Analysis, Communication, Data Validation, Large Language Modeling

      4.6
      Rating, 4.6 out of 5 stars
      Ā·
      48 reviews

      Beginner Ā· Specialization Ā· 1 - 3 Months

    • Status: Free Trial
      Free Trial
      R

      Rice University

      Fundamentals of Immunology: Inflammation, Tolerance, Autoimmunity

      Skills you'll gain: Pharmacology, Infectious Diseases, Anatomy, Pathology, Laboratory Testing, Molecular Biology, Molecular, Cellular, and Microbiology, Patient Treatment, Medical Science and Research, Biology

      4.8
      Rating, 4.8 out of 5 stars
      Ā·
      328 reviews

      Intermediate Ā· Course Ā· 1 - 3 Months

    • Status: Free Trial
      Free Trial
      M

      Microsoft

      Requirements Gathering in Business Analysis

      Skills you'll gain: User Story, Business Requirements, Requirements Analysis, Requirements Elicitation, Business Analysis, User Requirements Documents, Gap Analysis, Business Systems Analysis, Functional Specification, Business Process Modeling, Stakeholder Management

      4.7
      Rating, 4.7 out of 5 stars
      Ā·
      71 reviews

      Beginner Ā· Course Ā· 1 - 4 Weeks

    • Status: New
      New
      Status: Free Trial
      Free Trial
      L

      LearnKartS

      Risk Management Professional (PMI-RMPĀ®) Certification Course

      Skills you'll gain: Risk Analysis, Project Risk Management, Risk Management, Stakeholder Management, Risk Mitigation, Contingency Planning, Continuous Monitoring, Conflict Management, Business Risk Management, Risk Control, Performance Analysis, Stakeholder Engagement, Agile Project Management, Decision Making, Project Management, Operational Risk, Agile Methodology, Risk Appetite, Operational Analysis, User Story

      4.8
      Rating, 4.8 out of 5 stars
      Ā·
      28 reviews

      Intermediate Ā· Specialization Ā· 1 - 3 Months

    • Status: New
      New
      Status: Free Trial
      Free Trial
      A

      Amazon Web Services

      AWS Generative AI Applications

      Skills you'll gain: Prompt Engineering, Generative AI, Generative AI Agents, Data Ethics, AWS SageMaker, Amazon Web Services, MLOps (Machine Learning Operations), Application Programming Interface (API), Application Development, Solution Architecture, Artificial Intelligence and Machine Learning (AI/ML), Artificial Intelligence, Cloud Development, Public Cloud, Data Governance, Large Language Modeling, API Design, Cost Management, Information Privacy, Business Ethics

      4.8
      Rating, 4.8 out of 5 stars
      Ā·
      15 reviews

      Beginner Ā· Professional Certificate Ā· 1 - 3 Months

    • C

      Coursera Project Network

      Copywriting with ChatGPT: Produce Compelling Copy That Sells

      Skills you'll gain: Copywriting, User Research, Target Audience, Customer Insights, Prompt Engineering, ChatGPT, Writing and Editing, Marketing Materials, Marketing Collateral, Target Market, Content Creation, Value Propositions, Product Knowledge, Editing, Brand Management

      4.7
      Rating, 4.7 out of 5 stars
      Ā·
      59 reviews

      Beginner Ā· Guided Project Ā· Less Than 2 Hours

    • I

      Indian Institute of Technology Guwahati

      Programming with Generative AI

      Skills you'll gain: Microsoft Copilot, Generative AI, GitHub, OpenAI, Software Development Tools, Integrated Development Environments, Artificial Intelligence and Machine Learning (AI/ML), Computer Programming, Innovation

      Build toward a degree

      4.7
      Rating, 4.7 out of 5 stars
      Ā·
      77 reviews

      Beginner Ā· Course Ā· 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      I

      IBM

      Project Management Capstone

      Skills you'll gain: Peer Review, Project Management, Project Management Life Cycle, Agile Project Management, Project Portfolio Management, Project Closure, Project Controls, Work Breakdown Structure, Backlogs, User Story, Project Planning, Project Documentation, Project Performance, Risk Management, Stakeholder Management, Quality Management, Communication Planning, Change Management

      4.9
      Rating, 4.9 out of 5 stars
      Ā·
      101 reviews

      Advanced Ā· Course Ā· 1 - 3 Months

    • C

      Coursera Project Network

      Build a Chatbot with Voiceflow: Ecommerce Customer Support

      Skills you'll gain: Application Deployment, Customer Support, Self Service Technologies, Product Support, Customer Inquiries, Business Process Automation, E-Commerce, Order Management, Automation, Artificial Intelligence, User Flows

      Intermediate Ā· Guided Project Ā· Less Than 2 Hours

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    1…535455…217

    In summary, here are 10 of our most popular customer journey courses

    • IntelĀ® AI Fundamentals:Ā Intel
    • Generative AI: Supercharge Your Product Management Career:Ā SkillUp EdTech
    • Preparing for Your Professional Cloud Security Engineer Journey:Ā Google Cloud
    • Generative AI for Data Scientists:Ā Microsoft
    • Fundamentals of Immunology: Inflammation, Tolerance, Autoimmunity:Ā Rice University
    • Requirements Gathering in Business Analysis:Ā Microsoft
    • Risk Management Professional (PMI-RMPĀ®) Certification Course:Ā LearnKartS
    • AWS Generative AI Applications:Ā Amazon Web Services
    • Copywriting with ChatGPT: Produce Compelling Copy That Sells:Ā Coursera Project Network
    • Programming with Generative AI:Ā Indian Institute of Technology Guwahati

    Skills you can learn in Marketing

    Market (economics) (28)
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    Brand (13)
    Digital Marketing (13)
    Marketing Analytics (11)
    Plan (11)
    Advertising (9)
    Modeling (9)
    Social Media Marketing (9)
    Brand Management (7)

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