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    • It Support

    IT Support Courses Online

    Learn IT support principles for troubleshooting and maintaining technology systems. Understand how to provide technical assistance and resolve IT issues.

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    Explore the IT Support Course Catalog

    • Status: Free Trial
      Free Trial
      K

      Kennesaw State University

      Six Sigma Tools for Improve and Control

      Skills you'll gain: Six Sigma Methodology, Process Improvement, Process Optimization, Correlation Analysis, Statistical Hypothesis Testing, Lean Six Sigma, Kaizen Methodology, Quality Improvement, Regression Analysis, Statistical Process Controls, Continuous Improvement Process, Process Capability, Quality Management, Project Management, Cost Benefit Analysis, Statistical Inference, Document Control

      4.7
      Rating, 4.7 out of 5 stars
      ·
      1.3K reviews

      Beginner · Course · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      C

      CVS Health

      CVS Health Call Center Customer Service

      Skills you'll gain: Active Listening, Call Center Experience, De-escalation Techniques, Greeting Customers, Growth Mindedness, Customer Service, Empathy, Interviewing Skills, Cross Selling, Retail Sales, Data Entry, Customer Relationship Building, Verbal Communication Skills, Upselling, Teamwork, Customer Complaint Resolution, Conflict Management, Product Knowledge, Retail Store Operations, Oral Comprehension

      4.7
      Rating, 4.7 out of 5 stars
      ·
      360 reviews

      Beginner · Professional Certificate · 3 - 6 Months

    • Status: Free Trial
      Free Trial
      U

      University of California, Davis

      Emotional and Social Intelligence

      Skills you'll gain: Active Listening, Emotional Intelligence, Relationship Management, Empathy, Communication Strategies, Social Skills, Personal Development, Stress Management, Self-Awareness, Self-Discipline, Professional Development, Mindfulness, Adaptability

      4.7
      Rating, 4.7 out of 5 stars
      ·
      1.5K reviews

      Beginner · Course · 1 - 4 Weeks

    • E

      Eindhoven University of Technology

      Improving your statistical inferences

      Skills you'll gain: Statistical Inference, Scientific Methods, Statistical Hypothesis Testing, Quantitative Research, Bayesian Statistics, Statistical Analysis, Statistical Methods, Probability & Statistics, Sample Size Determination, Research, Data Collection, R Programming, Data Sharing, Probability Distribution

      4.9
      Rating, 4.9 out of 5 stars
      ·
      796 reviews

      Intermediate · Course · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      I

      IBM

      Technical Support (IT) Case Studies and Capstone

      Skills you'll gain: Technical Support, Technical Support and Services, Hardware Troubleshooting, Cloud Computing, Desktop Support, Cloud Services, Cybersecurity, System Support, End User Training and Support, Cloud Storage, Network Troubleshooting, Cloud Security, Computer Hardware, General Networking, Data Storage, Issue Tracking, Operating Systems

      4.8
      Rating, 4.8 out of 5 stars
      ·
      175 reviews

      Intermediate · Course · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      G

      Google Cloud

      Responsible AI: Applying AI Principles with Google Cloud

      Skills you'll gain: Data Ethics, Business Ethics, Accountability, Compliance Training, Ethical Standards And Conduct, Google Cloud Platform, Artificial Intelligence and Machine Learning (AI/ML), Governance, Decision Making, Corporate Strategy

      4.6
      Rating, 4.6 out of 5 stars
      ·
      598 reviews

      Beginner · Course · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      L

      Lund University

      Greening the Economy: Sustainable Cities

      Skills you'll gain: Community Development, Socioeconomics, Sustainability Reporting, Land Management, Environmental Issue, Governance, Environmental Policy, Innovation, Experimentation, Stakeholder Engagement, Technology Solutions

      4.7
      Rating, 4.7 out of 5 stars
      ·
      2.4K reviews

      Beginner · Course · 1 - 3 Months

    • N

      NVIDIA

      Introduction to Networking

      Skills you'll gain: OSI Models, TCP/IP, Data Centers, Network Protocols, Network Infrastructure, Local Area Networks, General Networking, Network Architecture, Computer Networking, Network Switches, System Requirements

      4.6
      Rating, 4.6 out of 5 stars
      ·
      545 reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      U

      University at Buffalo

      Solar Energy for Engineers, Architects and Code Inspectors

      Skills you'll gain: Electrical Systems, Building Codes, Construction Inspection, HVAC, Building Design, Basic Electrical Systems, Electrical Safety, Engineering Calculations, Architectural Design, System Requirements, Project Implementation, Energy and Utilities, Architectural Engineering, Land Development, Feasibility Studies, Cost Benefit Analysis, Submittals (Construction), Structural Analysis, Process Analysis, Cost Estimation

      4.7
      Rating, 4.7 out of 5 stars
      ·
      1.4K reviews

      Beginner · Specialization · 3 - 6 Months

    • Status: Free Trial
      Free Trial
      U

      University of Pennsylvania

      Success

      Skills you'll gain: Growth Mindedness, Personal Development, Optimism, Self-Awareness, Self-Motivation, Goal Setting, Emotional Intelligence, Adaptability, Strong Work Ethic, Cultural Diversity

      4.8
      Rating, 4.8 out of 5 stars
      ·
      1.2K reviews

      Beginner · Course · 1 - 4 Weeks

    • U

      University of Virginia

      Continuous Delivery & DevOps

      Skills you'll gain: Continuous Delivery, DevOps, Continuous Deployment, CI/CD, Continuous Integration, Continuous Improvement Process, Quality Improvement, Process Improvement, Team Performance Management, Test Automation, IT Infrastructure, Team Oriented, Unit Testing, Information Technology Operations, System Testing, Software Testing

      4.6
      Rating, 4.6 out of 5 stars
      ·
      1.6K reviews

      Beginner · Course · 1 - 4 Weeks

    • E

      Eindhoven University of Technology

      Process Mining: Data science in Action

      Skills you'll gain: Process Analysis, Process Improvement, Business Process Management, Data Mining, Business Process Modeling, Process Optimization, Data Processing, Performance Analysis, Big Data, Real Time Data, Data Science, Verification And Validation

      4.7
      Rating, 4.7 out of 5 stars
      ·
      1.2K reviews

      Intermediate · Course · 1 - 3 Months

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    In summary, here are 10 of our most popular it support courses

    • Six Sigma Tools for Improve and Control: Kennesaw State University
    • CVS Health Call Center Customer Service: CVS Health
    • Emotional and Social Intelligence: University of California, Davis
    • Improving your statistical inferences: Eindhoven University of Technology
    • Technical Support (IT) Case Studies and Capstone: IBM
    • Responsible AI: Applying AI Principles with Google Cloud: Google Cloud
    • Greening the Economy: Sustainable Cities: Lund University
    • Introduction to Networking: NVIDIA
    • Solar Energy for Engineers, Architects and Code Inspectors: University at Buffalo
    • Success: University of Pennsylvania

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