• For Individuals
  • For Businesses
  • For Universities
  • For Governments
Coursera
  • Online Degrees
  • Careers
  • Log In
  • Join for Free
    Coursera
    • Browse
    • Customer Advocacy
    Skip to search results

    Filter by

    Subject
    Required
     *

    Language
    Required
     *

    The language used throughout the course, in both instruction and assessments.

    Learning Product
    Required
     *

    Level
    Required
     *

    Duration
    Required
     *

    Skills
    Required
     *

    Subtitles
    Required
     *

    Educator
    Required
     *

    Results for "customer advocacy"

    • U

      Universidad de Palermo

      Introduction to Tourism and Hospitality

      Skills you'll gain: Hospitality, Market Dynamics, Digital Transformation, Hotels and Accommodations, Travel Arrangements, Environmental Issue, Food Services, Economic Development, Environment and Resource Management, Socioeconomics, Cultural Diversity, Corporate Sustainability, Consumer Behaviour, Supply And Demand

      4.4
      Rating, 4.4 out of 5 stars
      ·
      43 reviews

      Beginner · Course · 1 - 4 Weeks

    • C

      Coursera Project Network

      Build a Chatbot with Voiceflow: Ecommerce Customer Support

      Skills you'll gain: Application Deployment, Customer Support, Self Service Technologies, Product Support, Customer Inquiries, Business Process Automation, E-Commerce, Order Management, Automation, Artificial Intelligence, User Flows

      Intermediate · Guided Project · Less Than 2 Hours

    • Status: Free Trial
      Free Trial
      I

      Icahn School of Medicine at Mount Sinai

      Network Analysis in Systems Biology

      Skills you'll gain: Bioinformatics, Unsupervised Learning, Network Analysis, Data Analysis, Molecular Biology, Statistical Analysis, Machine Learning Algorithms, Biology, Data Processing, Data Integration, R Programming, Unix Commands

      4.5
      Rating, 4.5 out of 5 stars
      ·
      200 reviews

      Intermediate · Course · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      G

      Google

      تصميم تجربة المستخدم من Google

      Skills you'll gain: Adobe XD, Prototyping, User Experience Design, Usability Testing, UI/UX Research, Figma (Design Software), User Experience, Presentations, Responsive Web Design, Information Architecture, User Story, Storyboarding, User Research, Design, Design Research, Persona (User Experience), User Interface and User Experience (UI/UX) Design, Web Design, User Centered Design, Data Ethics

      4.8
      Rating, 4.8 out of 5 stars
      ·
      144 reviews

      Beginner · Professional Certificate · 3 - 6 Months

    • Status: Free Trial
      Free Trial
      S

      Snowflake

      Introduction to Modern Data Engineering with Snowflake

      Skills you'll gain: Data Pipelines, Data Transformation, Extract, Transform, Load, Data Presentation, Data Integration, Data Warehousing, Data Import/Export, Stored Procedure, Data Sharing, SQL, Automation, Command-Line Interface

      4.8
      Rating, 4.8 out of 5 stars
      ·
      103 reviews

      Intermediate · Course · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      F

      Fundação Instituto de Administração

      Sales Strategy

      Skills you'll gain: Sales Strategy, Sales, Sales Management, Sales Process, Market Intelligence, Competitive Intelligence, Business Strategy, Customer Analysis, Analysis, Competitive Analysis, Strategic Decision-Making, Market Analysis, Business Research

      4.5
      Rating, 4.5 out of 5 stars
      ·
      185 reviews

      Intermediate · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      P

      Pontificia Universidad Católica del Perú

      Fundamentos de UX y de los requisitos de software

      Skills you'll gain: User Story, Human Computer Interaction, Software Development Life Cycle, Functional Requirement, Unified Modeling Language, User Experience Design, Requirements Analysis, Prototyping, Usability, User Experience, User Interface (UI) Design, User Requirements Documents, Interaction Design, User Centered Design, Human Factors, Persona (User Experience), System Requirements, Software Design, Software Engineering, Systems Development

      4.9
      Rating, 4.9 out of 5 stars
      ·
      102 reviews

      Beginner · Specialization · 3 - 6 Months

    • Status: Free Trial
      Free Trial
      B

      Board Infinity

      ISTQB Foundation Level Software Testing Certification Prep

      Skills you'll gain: Test Tools, Test Planning, Configuration Management, Software Testing, Test Automation, Test Case, Integration Testing, Code Review, Software Technical Review, Software Quality Assurance, Software Development Life Cycle, System Testing, Acceptance Testing, Quality Assurance, Maintainability, Regression Testing, Unit Testing, Test Data, Functional Testing, User Acceptance Testing (UAT)

      4.4
      Rating, 4.4 out of 5 stars
      ·
      38 reviews

      Beginner · Specialization · 1 - 3 Months

    • M

      Meta

      WhatsApp Business Platform for Developers

      Skills you'll gain: Quality Monitoring, Cloud API, Application Programming Interface (API), Web Services, Restful API, Cloud Applications, Customer Communications Management, Verification And Validation, Account Management, Business Communication, Authentications, Data Migration, Registration, Authorization (Computing)

      4.5
      Rating, 4.5 out of 5 stars
      ·
      101 reviews

      Intermediate · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      H

      HubSpot Academy

      Sales Training: Inbound Business Strategy

      Skills you'll gain: Prospecting and Qualification, Lead Generation, Consumer Behaviour, Sales Enablement, Sales Management, Service Level Agreement, Sales Strategy, Sales Process, Sales, Customer Acquisition Management, Content Marketing, Business Strategy, Customer experience strategy (CX), Customer Retention

      4.8
      Rating, 4.8 out of 5 stars
      ·
      118 reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      U

      University of Pennsylvania

      Retail Digital Supply Chain

      Skills you'll gain: Digital Transformation, Supply Chain Management, E-Commerce, Supply Chain, Analytics, Business Analytics, Descriptive Analytics, Business-To-Consumer, Customer experience strategy (CX), Predictive Analytics, Data-Driven Decision-Making, Customer Insights

      4.5
      Rating, 4.5 out of 5 stars
      ·
      116 reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: Free
      Free
      C

      Coursera Project Network

      Creating a Free Business Page with Blogger

      Skills you'll gain: Blogs, Google Analytics, Web Analytics, Promotional Strategies, Customer Engagement, Social Media, Content Marketing, Content Creation, Content Management Systems, Business Writing

      4.6
      Rating, 4.6 out of 5 stars
      ·
      214 reviews

      Beginner · Guided Project · Less Than 2 Hours

    1…525354…154

    In summary, here are 10 of our most popular customer advocacy courses

    • Introduction to Tourism and Hospitality: Universidad de Palermo
    • Build a Chatbot with Voiceflow: Ecommerce Customer Support: Coursera Project Network
    • Network Analysis in Systems Biology: Icahn School of Medicine at Mount Sinai
    • تصميم تجربة المستخدم من Google: Google
    • Introduction to Modern Data Engineering with Snowflake: Snowflake
    • Sales Strategy: Fundação Instituto de Administração
    • Fundamentos de UX y de los requisitos de software: Pontificia Universidad Católica del Perú
    • ISTQB Foundation Level Software Testing Certification Prep: Board Infinity
    • WhatsApp Business Platform for Developers: Meta
    • Sales Training: Inbound Business Strategy: HubSpot Academy

    Other topics to explore

    Arts and Humanities
    338 courses
    Business
    1095 courses
    Computer Science
    668 courses
    Data Science
    425 courses
    Information Technology
    145 courses
    Health
    471 courses
    Math and Logic
    70 courses
    Personal Development
    137 courses
    Physical Science and Engineering
    413 courses
    Social Sciences
    401 courses
    Language Learning
    150 courses

    Coursera Footer

    Technical Skills

    • ChatGPT
    • Coding
    • Computer Science
    • Cybersecurity
    • DevOps
    • Ethical Hacking
    • Generative AI
    • Java Programming
    • Python
    • Web Development

    Analytical Skills

    • Artificial Intelligence
    • Big Data
    • Business Analysis
    • Data Analytics
    • Data Science
    • Financial Modeling
    • Machine Learning
    • Microsoft Excel
    • Microsoft Power BI
    • SQL

    Business Skills

    • Accounting
    • Digital Marketing
    • E-commerce
    • Finance
    • Google
    • Graphic Design
    • IBM
    • Marketing
    • Project Management
    • Social Media Marketing

    Career Resources

    • Essential IT Certifications
    • High-Income Skills to Learn
    • How to Get a PMP Certification
    • How to Learn Artificial Intelligence
    • Popular Cybersecurity Certifications
    • Popular Data Analytics Certifications
    • What Does a Data Analyst Do?
    • Career Development Resources
    • Career Aptitude Test
    • Share your Coursera Learning Story

    Coursera

    • About
    • What We Offer
    • Leadership
    • Careers
    • Catalog
    • Coursera Plus
    • Professional Certificates
    • MasterTrack® Certificates
    • Degrees
    • For Enterprise
    • For Government
    • For Campus
    • Become a Partner
    • Social Impact
    • Free Courses
    • ECTS Credit Recommendations

    Community

    • Learners
    • Partners
    • Beta Testers
    • Blog
    • The Coursera Podcast
    • Tech Blog
    • Teaching Center

    More

    • Press
    • Investors
    • Terms
    • Privacy
    • Help
    • Accessibility
    • Contact
    • Articles
    • Directory
    • Affiliates
    • Modern Slavery Statement
    • Manage Cookie Preferences
    Learn Anywhere
    Download on the App Store
    Get it on Google Play
    Logo of Certified B Corporation
    © 2025 Coursera Inc. All rights reserved.
    • Coursera Facebook
    • Coursera Linkedin
    • Coursera Twitter
    • Coursera YouTube
    • Coursera Instagram
    • Coursera TikTok