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    Customer Journey Courses Online

    Understand customer journey mapping for optimizing customer interactions. Learn to create seamless experiences across various touchpoints.

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    Explore the Customer Journey Course Catalog

    • Status: Free Trial
      Free Trial
      I

      IBM

      Statistics for Data Science with Python

      Skills you'll gain: Descriptive Statistics, Statistical Analysis, Data Analysis, Probability Distribution, Statistics, Data Visualization, Statistical Hypothesis Testing, Regression Analysis, Probability & Statistics, Data Science, Matplotlib, Exploratory Data Analysis, Probability, Correlation Analysis, Pandas (Python Package), Jupyter

      4.5
      Rating, 4.5 out of 5 stars
      ·
      436 reviews

      Mixed · Course · 1 - 3 Months

    • U

      University of Geneva

      Le Bien, le Juste, l'Utile. Introduction aux éthiques philosophiques

      Skills you'll gain: Ethical Standards And Conduct, Liberal Arts, Social Justice, Environmental Issue, Research, Economics, Policy, and Social Studies, Policy Analysis, Political Sciences

      4.8
      Rating, 4.8 out of 5 stars
      ·
      620 reviews

      Mixed · Course · 1 - 3 Months

    • T

      Tel Aviv University

      The History of Modern Israel - Part I: From an Idea to a State

      Skills you'll gain: World History, European History, Social Studies, International Relations, Political Sciences, Public Safety and National Security, Demography, Cultural Diversity

      4.6
      Rating, 4.6 out of 5 stars
      ·
      803 reviews

      Beginner · Course · 1 - 4 Weeks

    • M

      Microsoft

      Introduction to Microsoft Dynamics 365

      Skills you'll gain: Marketing Automation, Sales Management, Customer Engagement, Customer Relationship Management (CRM) Software, Sales Process, Microsoft 365, Resource Allocation, Microsoft Teams, Lead Generation, Service Management, Customer Data Management, Power BI, Customer Service, Customer Insights, Scheduling

      4.6
      Rating, 4.6 out of 5 stars
      ·
      70 reviews

      Beginner · Course · 1 - 3 Months

    • E

      EDUCBA

      VFX with Adobe After Effects from Novice to Expert

      Skills you'll gain: Adobe After Effects, Motion Graphics, Animations, Post-Production, Computer Graphic Techniques, Video Editing, Timelines, 3D Modeling, Color Theory, Typography, Design Elements And Principles

      4.7
      Rating, 4.7 out of 5 stars
      ·
      144 reviews

      Beginner · Course · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      U

      University of Colorado Boulder

      Agile Project Management

      Skills you'll gain: User Story, Agile Project Management, Scrum (Software Development), Agile Methodology, Engineering Management, Sprint Planning, Organizational Strategy, Software Development Methodologies, Virtual Teams, Leadership

      Build toward a degree

      4.7
      Rating, 4.7 out of 5 stars
      ·
      400 reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      U

      University of Virginia Darden School Foundation

      Generative AI in Marketing

      Skills you'll gain: Large Language Modeling, Customer Insights, ChatGPT, Branding, Design Thinking, Keyword Research, Search Engine Marketing, AI Personalization, Pay Per Click Advertising, Brand Awareness, Brand Strategy, Marketing Design, Advertising, Marketing Strategy and Techniques, Business Marketing, Personalized Service, Prompt Engineering, Customer Relationship Management, Customer experience improvement, Customer Engagement

      4.3
      Rating, 4.3 out of 5 stars
      ·
      107 reviews

      Beginner · Specialization · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      U

      University of Maryland, College Park

      Product Management Essentials

      Skills you'll gain: Stakeholder Management, Product Management, Team Leadership, Product Development, New Product Development, Commercialization, Product Lifecycle Management, Team Management, Product Roadmaps, Product Strategy, Cross-Functional Team Leadership, Marketing, Market Opportunities, Product Design, Agile Methodology, User Experience

      4.6
      Rating, 4.6 out of 5 stars
      ·
      326 reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      G

      Google

      IT-поддержка Google

      Skills you'll gain: IT Security Architecture, Package and Software Management, IT Infrastructure, Network Troubleshooting, Systems Administration, Computer Networking, Infrastructure Security, Encryption, Data Security, Security Controls, Desktop Support, Routing Protocols, TCP/IP, Lightweight Directory Access Protocols, Microsoft Windows, Active Directory, Software Installation, Technical Support, Computer Hardware, Operating Systems

      4.8
      Rating, 4.8 out of 5 stars
      ·
      286 reviews

      Beginner · Professional Certificate · 3 - 6 Months

    • Status: Free Trial
      Free Trial
      I

      IBM

      Core 1: Hardware and Network Troubleshooting

      Skills you'll gain: Hardware Troubleshooting, Desktop Support, Network Troubleshooting, Computer Hardware, System Configuration, Network Administration, Computer Displays, Technical Support, Peripheral Devices, Data Storage

      4.6
      Rating, 4.6 out of 5 stars
      ·
      158 reviews

      Advanced · Course · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      R

      Rutgers the State University of New Jersey

      Supply Chain Analytics

      Skills you'll gain: Competitive Analysis, Supply Chain, Supply Chain Management, Market Share, Benchmarking, Transportation, Supply Chain, and Logistics, Customer experience improvement, Analytics, Financial Analysis, Inventory Management System, Data Analysis, Cost Estimation, Data-Driven Decision-Making, Cost Reduction

      4.7
      Rating, 4.7 out of 5 stars
      ·
      805 reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      U

      University of Illinois Urbana-Champaign

      Entrepreneurship I: Laying the Foundation

      Skills you'll gain: Value Propositions, Entrepreneurship, Market Opportunities, Business Strategy, Market Analysis, Team Building, New Business Development, Ideation, Business Modeling, Business Development, Customer Analysis, Leadership

      4.8
      Rating, 4.8 out of 5 stars
      ·
      1.3K reviews

      Beginner · Course · 1 - 3 Months

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    In summary, here are 10 of our most popular customer journey courses

    • Statistics for Data Science with Python: IBM
    • Le Bien, le Juste, l'Utile. Introduction aux éthiques philosophiques: University of Geneva
    • The History of Modern Israel - Part I: From an Idea to a State: Tel Aviv University
    • Introduction to Microsoft Dynamics 365: Microsoft
    • VFX with Adobe After Effects from Novice to Expert: EDUCBA
    • Agile Project Management: University of Colorado Boulder
    • Generative AI in Marketing: University of Virginia Darden School Foundation
    • Product Management Essentials: University of Maryland, College Park
    • IT-поддержка Google: Google
    • Core 1: Hardware and Network Troubleshooting: IBM

    Skills you can learn in Marketing

    Market (economics) (28)
    Social Media (15)
    Marketing Strategy (14)
    Analytics (13)
    Brand (13)
    Digital Marketing (13)
    Marketing Analytics (11)
    Plan (11)
    Advertising (9)
    Modeling (9)
    Social Media Marketing (9)
    Brand Management (7)

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