Skills you'll gain: Figma (Design Software), Prototyping, Mockups, Interaction Design, Design Reviews, User Interface and User Experience (UI/UX) Design, Wireframing, Collaborative Software, UI Components, Usability Testing, Animations

Skills you'll gain: Cloud Management, Cost Management, Resource Utilization, Financial Management, Dashboard, Cloud Computing Architecture, Financial Forecasting, Serverless Computing, Change Management, Anomaly Detection, Containerization, Stakeholder Engagement, Generative AI

Skills you'll gain: Performance Appraisal, Workforce Development, Training Programs, Performance Management, Human Resources Management and Planning, Employee Training, Employee Performance Management, Human Resources, Talent Management, Organizational Development, Program Evaluation, Constructive Feedback

Skills you'll gain: Customer experience improvement, Employee Surveys, User Feedback, Customer Insights, Customer Analysis, Microsoft 365, Data Sharing

Skills you'll gain: Technology Strategies, Technology Roadmaps, Customer experience improvement, Leadership, Strategic Leadership, Business Transformation, Innovation, Self Service Technologies, Digital Transformation, Insurance, Data Ethics, Business Process Automation, Change Management, Customer Service, AI Personalization, Automation, Operational Efficiency, Risk Analysis

Skills you'll gain: Technical Writing, Technical Documentation, Technical Communication, Software Documentation, Software Design Documents, Collaborative Software, Augmented and Virtual Reality (AR/VR), Typography, Multimedia, Proofreading, Design Elements And Principles, GitHub, Application Programming Interface (API), Version Control

Skills you'll gain: Customer Complaint Resolution, Non-Verbal Communication, Oral Expression, Verbal Communication Skills, Customer experience improvement, Customer Service, Customer Inquiries, Greeting Customers, Insurance and Warranty Claims Processing, Service Improvement, Interpersonal Communications, Company, Product, and Service Knowledge, Communication

Skills you'll gain: Test Automation, Test Tools, Code Review, Software Testing, Scripting, CI/CD, Software Technical Review, Test Planning, Maintainability, Test Case, Automation, Scalability

Skills you'll gain: Target Audience, Customer Engagement, Customer experience improvement, Persona Development, Customer Insights, Market Opportunities, User Feedback, Market Research, Marketing Strategies, Data-Driven Decision-Making, Consumer Behaviour, Business Development, Data Ethics

Skills you'll gain: Outbound Calls, Operational Efficiency, Customer experience improvement, Generative AI Agents, Workflow Management, Business Process Automation, Customer Service, Automation, Prompt Engineering, Artificial Intelligence, Systems Integration

Skills you'll gain: Team Performance Management, Team Motivation, Team Building, Recognizing Others, Employee Engagement, Team Leadership, Performance Measurement, Collaboration, Trustworthiness, Constructive Feedback, Coaching, Organizational Strategy, Goal Setting

Skills you'll gain: Team Performance Management, Performance Management, Employee Performance Management, Performance Review, Generative AI Agents, Performance Improvement, Team Management, Goal Setting, Performance Analysis, Performance Measurement, Employee Coaching, AI Personalization, Workforce Development, Employee Engagement, Constructive Feedback, Drive Engagement, Key Performance Indicators (KPIs), Prompt Engineering, Real Time Data, Automation