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    Results for "customer retention"

    • C

      Coursera Project Network

      Customer Support digital transformation with HubSpot

      Skills you'll gain: HubSpot CRM, Digital Transformation, Customer Relationship Management, Customer Support, Business Transformation, Process Analysis, Technology Strategies, Process Improvement

      4.8
      Rating, 4.8 out of 5 stars
      ·
      13 reviews

      Beginner · Guided Project · Less Than 2 Hours

    • Status: Free Trial
      Free Trial
      U

      University of Colorado Boulder

      Data Mining Pipeline

      Skills you'll gain: Data Mining, Data Warehousing, Data Pipelines, Data Processing, Data Integration, Data Modeling, Data Cleansing, Data Transformation, Data Quality, Data Analysis, Data Visualization, Descriptive Analytics, Exploratory Data Analysis

      Build toward a degree

      3.9
      Rating, 3.9 out of 5 stars
      ·
      88 reviews

      Intermediate · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      A

      Arizona State University

      Innovar

      Skills you'll gain: Innovation, Design Thinking, Ideation, Creativity, Customer experience improvement, New Product Development, Product Development, Research and Design, Service Design, Strategic Planning, Process Development, Brand Management, Process Improvement, Business Strategies, Business Modeling, Corporate Sustainability, Value Propositions

      4.8
      Rating, 4.8 out of 5 stars
      ·
      778 reviews

      Beginner · Course · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      U

      University of Colorado Boulder

      Principles of Leadership: Leading Technical Organizations

      Skills you'll gain: Accountability, Executive Presence, Decision Making, Conflict Management, Business Ethics, Succession Planning, Technical Management, Risk Management, Organizational Structure, Stakeholder Management, Delegation Skills, Professional Networking, Diversity Equity and Inclusion Initiatives, Strategic Leadership, Business Relationship Management, Stakeholder Engagement, Relationship Building, Culture Transformation, Business Strategy, Organizational Leadership

      Build toward a degree

      4.4
      Rating, 4.4 out of 5 stars
      ·
      26 reviews

      Beginner · Specialization · 3 - 6 Months

    • Status: New
      New
      C

      Coursera Instructor Network

      GenAI for Customer Journey Mapping

      Skills you'll gain: Generative AI, Customer Insights, AI Personalization, Customer Analysis, ChatGPT, Customer experience strategy (CX), Real Time Data, Data-Driven Decision-Making, Predictive Analytics, Artificial Intelligence, Consumer Behaviour

      Intermediate · Course · 1 - 4 Weeks

    • Status: Free
      Free
      C

      Coursera Project Network

      Use SurveyMonkey to Create a Survey and Analyze Results

      Skills you'll gain: Employee Surveys, Data Collection, Business Research, Data Analysis, User Feedback, Business Software, Data Presentation

      4.6
      Rating, 4.6 out of 5 stars
      ·
      418 reviews

      Beginner · Guided Project · Less Than 2 Hours

    • Status: New
      New
      D

      Dubai College of Tourism

      Hotel Front Office Operations

      Skills you'll gain: Front Office, Telephone Skills, Hotel Operations, Guest Relations, Revenue Management, Greeting Customers, Office Procedures, Hospitality, Administrative Support and Clerical Tasks, Verbal Communication Skills, Upselling, Interpersonal Communications, Communication Strategies, Property Management Systems, Active Listening, Cross Selling, Customer Relationship Building, Prioritization

      4.9
      Rating, 4.9 out of 5 stars
      ·
      23 reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      U

      Unilever

      Implementing Supply Chain Analytics

      Skills you'll gain: Descriptive Analytics, Supply Chain, Supply Chain Management, Supply Chain Systems, Supply Chain Planning, Predictive Analytics, Forecasting, Inventory Management System, Data-Driven Decision-Making, Business Analytics, Advanced Analytics, Analytics, SQL, Data Presentation, Data Analysis, Technical Communication, Python Programming

      4.6
      Rating, 4.6 out of 5 stars
      ·
      49 reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      C

      CVS Health

      Preparing for Your Retail Customer Service Role

      Skills you'll gain: Call Center Experience, Customer Complaint Resolution, Conflict Management, Customer Service, Interviewing Skills, Problem Solving, Professionalism, Keyword Research, Verbal Communication Skills, Communication, LinkedIn

      4.2
      Rating, 4.2 out of 5 stars
      ·
      13 reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      U

      Universidad de Palermo

      Administración de las Tecnologías de la Información

      Skills you'll gain: Business Process Management, IT Management, Business Process Improvement, Operations Management, Continuous Improvement Process, Information Technology, Information Systems, Business Operations, Enterprise Resource Planning, Quality Management, Customer Relationship Management, IT Infrastructure, Business Technologies, Leadership and Management, Technical Services, Business Intelligence, Business Strategy

      4.8
      Rating, 4.8 out of 5 stars
      ·
      376 reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      A

      Advancing Women in Tech

      Leadership Principles for Software Engineers

      Skills you'll gain: Goal Setting, Engineering Management, Recruitment, Management Training And Development, Employee Retention, Talent Management, Leadership and Management, Talent Acquisition, People Management, Team Management, Team Leadership, Leadership, Interviewing Skills

      4.8
      Rating, 4.8 out of 5 stars
      ·
      62 reviews

      Beginner · Course · 1 - 4 Weeks

    • C

      Coursera Instructor Network

      Introduction to Merchandising

      Skills you'll gain: Merchandising, Merchandise Displays, Inventory Management, Visual Merchandising, Consumer Behaviour, Inventory Management System, Planogram, Retail Management, Retail Sales, Retail Store Operations, Marketing Psychology, Customer Insights, Business Development, Sales Strategy, Market Dynamics

      4.6
      Rating, 4.6 out of 5 stars
      ·
      49 reviews

      Intermediate · Course · 1 - 4 Weeks

    Searches related to customer retention

    improving customer retention
    customer value, acquisition, and retention
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    In summary, here are 10 of our most popular customer retention courses

    • Customer Support digital transformation with HubSpot: Coursera Project Network
    • Data Mining Pipeline: University of Colorado Boulder
    • Innovar: Arizona State University
    • Principles of Leadership: Leading Technical Organizations: University of Colorado Boulder
    • GenAI for Customer Journey Mapping: Coursera Instructor Network
    • Use SurveyMonkey to Create a Survey and Analyze Results: Coursera Project Network
    • Hotel Front Office Operations: Dubai College of Tourism
    • Implementing Supply Chain Analytics: Unilever
    • Preparing for Your Retail Customer Service Role: CVS Health
    • Administración de las Tecnologías de la Información: Universidad de Palermo

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