Skills you'll gain: Proposal Writing, Business Writing, Proposal Development, Sales Presentations, Presentations, Value Propositions, Content Creation

Skills you'll gain: AI Personalization, Personalized Service, Customer experience improvement, Marketing Psychology, ChatGPT, Customer Engagement, Consumer Behaviour, MarTech, Customer Insights, Customer Service, Artificial Intelligence, Automation, Marketing, Marketing Analytics, Data Ethics, Technology Strategies, Return On Investment, Social Media Content, Algorithms, Business Ethics

Skills you'll gain: Presentations, Canva (Software), Sales Presentations, Sales Presentation, Data Visualization, Dashboard, Multimedia

Skills you'll gain: Microsoft PowerPoint, Presentations, Sales Presentations, Business Communication, Productivity Software, Writing, Microsoft 365, Editing, Technical Communication

Skills you'll gain: Customer Service, Customer Relationship Building, Continuous Improvement Process, Performance Metric, Service Improvement, Customer experience improvement, Customer Complaint Resolution, Client Support, Technical Support, Expectation Management, Help Desk Support, De-escalation Techniques, Communication Strategies

Skills you'll gain: Competitive Analysis, Persona Development, Content Creation, E-Commerce, Market Analysis, Entrepreneurship, Account Management

Skills you'll gain: Artificial Intelligence, Technology Strategies, Technology Solutions, Emerging Technologies, Hardware Architecture, Computer Hardware

Skills you'll gain: Google Docs, Google Sheets, Gmail, Google Workspace, Presentations, Calendar Management, Spreadsheet Software, Setting Appointments, Excel Formulas, Collaborative Software, Data Visualization, Document Management, Email Security, Meeting Facilitation, Productivity Software, Sales Presentations, Data Management, Data Analysis Expressions (DAX), Organizational Skills, Scheduling

Skills you'll gain: Account Management, Sales Process, Process Mapping, Sales Pipelines, Customer Relationship Management (CRM) Software, Customer Relationship Management, Prospecting and Qualification, Customer Retention, Sales, New Business Development, Customer Acquisition Management, Organizational Structure, General Sales Practices

Skills you'll gain: Customer Retention, Expectation Management, Brand Loyalty, Customer Relationship Management, Human Resource Strategy, Diversity Marketing, Customer Analysis, Target Market, Customer Insights, Market Share, Consumer Behaviour

Skills you'll gain: Team Motivation, Team Leadership, Team Management, Benchmarking, Motivational Skills, Performance Measurement, Change Management, Organizational Change, Six Sigma Methodology, Team Building, Cross-Functional Team Leadership, Teamwork, Leadership and Management, Lean Six Sigma, Business Metrics, Collaboration, Project Management, Organizational Structure, Key Performance Indicators (KPIs), Delegation Skills

Skills you'll gain: Business Strategy, Business Management, Finance, Business, People Management, Corporate Finance, Organizational Structure, Financial Management, Organizational Strategy, Leadership and Management, Marketing, Marketing Strategy and Techniques, Go To Market Strategy, Branding, Decision Making