• For Individuals
  • For Businesses
  • For Universities
  • For Governments
Coursera
  • Online Degrees
  • Careers
  • Log In
  • Join for Free
    Coursera
    • Browse
    • Customer Engagement
    Skip to search results

    Filter by

    Subject
    Required
     *

    Language
    Required
     *

    The language used throughout the course, in both instruction and assessments.

    Learning Product
    Required
     *

    Level
    Required
     *

    Duration
    Required
     *

    Skills
    Required
     *

    Subtitles
    Required
     *

    Educator
    Required
     *

    Results for "customer engagement"

    • Status: Free Trial
      Free Trial
      R

      Rice University

      Biases and Portfolio Selection

      Skills you'll gain: Behavioral Economics, Portfolio Management, Investments, Financial Market, Asset Management, Consumer Behaviour, Market Dynamics, Market Trend, Capital Markets, Decision Making, Finance, Market Analysis, Performance Analysis

      4.6
      Rating, 4.6 out of 5 stars
      ·
      278 reviews

      Mixed · Course · 1 - 4 Weeks

    • C

      Commonwealth Education Trust

      Foundations of Teaching for Learning: Introduction to Student Assessment

      Skills you'll gain: Constructive Feedback, Teaching, Education and Training, Curriculum Planning, Student Engagement, Quality Assessment, Surveys, Instructional Strategies, Peer Review, Performance Reporting, Reliability

      4.9
      Rating, 4.9 out of 5 stars
      ·
      1K reviews

      Mixed · Course · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      S

      SkillUp EdTech

      Tableau Data Analyst Certification Preparation

      Skills you'll gain: Dashboard, Data Storytelling, Tableau Software, Peer Review, Data Visualization Software, Presentations, Interactive Data Visualization, Data Visualization, Data Cleansing, Business Intelligence, Real Time Data, Data Manipulation, Data Presentation, Data Analysis Expressions (DAX), Data Quality, Data Transformation, Data Sharing, Data Integration, Pivot Tables And Charts, Data Analysis

      4.7
      Rating, 4.7 out of 5 stars
      ·
      60 reviews

      Advanced · Specialization · 1 - 3 Months

    • U

      University of Zurich

      Teaching Science at University

      Skills you'll gain: Teaching, Laboratory Experience, Instructional Strategies, Education and Training, Student Engagement, Lecturing, Pedagogy, Environmental Science, Course Development, Scientific Methods, Experimentation, Sustainability Reporting, Student-Centred Learning, Conceptual Design

      4.6
      Rating, 4.6 out of 5 stars
      ·
      190 reviews

      Beginner · Course · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      T

      The Hong Kong University of Science and Technology

      FinTech Security and Regulation (RegTech)

      Skills you'll gain: Financial Regulation, Financial Regulations, Bank Regulations, FinTech, Financial Services, Financial Industry Regulatory Authorities, Law, Regulation, and Compliance, Regulatory Compliance, Mobile Banking, Regulatory Requirements, Regulatory Affairs, Risk Management, Data Security, Cybersecurity, Insurance, Blockchain, Threat Detection, Emerging Technologies

      4.7
      Rating, 4.7 out of 5 stars
      ·
      299 reviews

      Beginner · Course · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      T

      The University of Sydney

      Academic Skills for University Success: Capstone

      Skills you'll gain: Critical Thinking, Research, Problem Solving, Ethical Standards And Conduct, English Language, Verbal Communication Skills, Higher Education, Writing, Creative Problem-Solving, Communication, Brainstorming, Planning

      4.9
      Rating, 4.9 out of 5 stars
      ·
      1.8K reviews

      Mixed · Course · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      V

      Vanderbilt University

      ChatGPT + Excel: Master Data, Make Decisions, Tell Stories

      Skills you'll gain: Data Storytelling, Data Presentation, Data Synthesis, Microsoft Excel, Infographics, Data Analysis, Data Cleansing, Data Import/Export, ChatGPT, Statistical Reporting, Data Integration, Data Transformation, Data Validation, Exploratory Data Analysis, Prompt Engineering, Data Quality, Generative AI

      4.8
      Rating, 4.8 out of 5 stars
      ·
      73 reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: New
      New
      I

      IIMA - IIM Ahmedabad

      Supply Chain Digitization: Strategy and Design

      Skills you'll gain: Supply Chain Management, Supply Chain, Digital Transformation, Transportation Operations, Logistics Management, Inventory and Warehousing, Business Analytics, Data-Driven Decision-Making, Business Architecture, Warehouse Management, Operational Efficiency, Process Optimization, Internet Of Things, Blockchain, Real Time Data, Automation

      4.7
      Rating, 4.7 out of 5 stars
      ·
      41 reviews

      Intermediate · Course · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      Y

      Yonsei University

      International Hospitality & Healthcare Services Marketing

      Skills you'll gain: Hospitality Management, Hospitality, Customer Service, Customer experience strategy (CX), Expectation Management, Product Marketing, Service Management, Innovation, Customer experience improvement, Revenue Management, Business Marketing, Health Care, Capacity Management

      4.7
      Rating, 4.7 out of 5 stars
      ·
      540 reviews

      Mixed · Course · 1 - 4 Weeks

    • U

      Universidad Nacional Autónoma de México

      Gestión integral del riesgo de desastres

      Skills you'll gain: Risk Management, Mitigation, Risk Analysis, Policy Development, Governance, Vulnerability, Stakeholder Engagement, Public Policies

      4.8
      Rating, 4.8 out of 5 stars
      ·
      314 reviews

      Beginner · Course · 1 - 4 Weeks

    • U

      University of Illinois Urbana-Champaign

      Literacy Teaching and Learning: Aims, Approaches and Pedagogies

      Skills you'll gain: Teaching, Differentiated Instruction, Pedagogy, Literacy, Instructional Strategies, Cultural Diversity, Research, Learning Theory, Multimedia, Student-Centred Learning, Curriculum Development, Writing

      4.5
      Rating, 4.5 out of 5 stars
      ·
      92 reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      G

      Google

      تحليلات البيانات من Google

      Skills you'll gain: Data Storytelling, Data Presentation, Data Visualization, Rmarkdown, Stakeholder Communications, Data Ethics, Data-Driven Decision-Making, Data Cleansing, Tableau Software, Spreadsheet Software, Data Validation, Data Visualization Software, Ggplot2, Data Integration, Data Literacy, Dashboard, Data Integrity, Data Collection, Interviewing Skills, Data Analysis

      4.7
      Rating, 4.7 out of 5 stars
      ·
      300 reviews

      Beginner · Professional Certificate · 3 - 6 Months

    Searches related to customer engagement

    sap customer engagement and discovery
    1…474849…203

    In summary, here are 10 of our most popular customer engagement courses

    • Biases and Portfolio Selection: Rice University
    • Foundations of Teaching for Learning: Introduction to Student Assessment: Commonwealth Education Trust
    • Tableau Data Analyst Certification Preparation: SkillUp EdTech
    • Teaching Science at University: University of Zurich
    • FinTech Security and Regulation (RegTech): The Hong Kong University of Science and Technology
    • Academic Skills for University Success: Capstone: The University of Sydney
    • ChatGPT + Excel: Master Data, Make Decisions, Tell Stories: Vanderbilt University
    • Supply Chain Digitization: Strategy and Design: IIMA - IIM Ahmedabad
    • International Hospitality & Healthcare Services Marketing: Yonsei University
    • Gestión integral del riesgo de desastres: Universidad Nacional Autónoma de México

    Other topics to explore

    Arts and Humanities
    338 courses
    Business
    1095 courses
    Computer Science
    668 courses
    Data Science
    425 courses
    Information Technology
    145 courses
    Health
    471 courses
    Math and Logic
    70 courses
    Personal Development
    137 courses
    Physical Science and Engineering
    413 courses
    Social Sciences
    401 courses
    Language Learning
    150 courses

    Coursera Footer

    Technical Skills

    • ChatGPT
    • Coding
    • Computer Science
    • Cybersecurity
    • DevOps
    • Ethical Hacking
    • Generative AI
    • Java Programming
    • Python
    • Web Development

    Analytical Skills

    • Artificial Intelligence
    • Big Data
    • Business Analysis
    • Data Analytics
    • Data Science
    • Financial Modeling
    • Machine Learning
    • Microsoft Excel
    • Microsoft Power BI
    • SQL

    Business Skills

    • Accounting
    • Digital Marketing
    • E-commerce
    • Finance
    • Google
    • Graphic Design
    • IBM
    • Marketing
    • Project Management
    • Social Media Marketing

    Career Resources

    • Essential IT Certifications
    • High-Income Skills to Learn
    • How to Get a PMP Certification
    • How to Learn Artificial Intelligence
    • Popular Cybersecurity Certifications
    • Popular Data Analytics Certifications
    • What Does a Data Analyst Do?
    • Career Development Resources
    • Career Aptitude Test
    • Share your Coursera Learning Story

    Coursera

    • About
    • What We Offer
    • Leadership
    • Careers
    • Catalog
    • Coursera Plus
    • Professional Certificates
    • MasterTrack® Certificates
    • Degrees
    • For Enterprise
    • For Government
    • For Campus
    • Become a Partner
    • Social Impact
    • Free Courses
    • ECTS Credit Recommendations

    Community

    • Learners
    • Partners
    • Beta Testers
    • Blog
    • The Coursera Podcast
    • Tech Blog
    • Teaching Center

    More

    • Press
    • Investors
    • Terms
    • Privacy
    • Help
    • Accessibility
    • Contact
    • Articles
    • Directory
    • Affiliates
    • Modern Slavery Statement
    • Manage Cookie Preferences
    Learn Anywhere
    Download on the App Store
    Get it on Google Play
    Logo of Certified B Corporation
    © 2025 Coursera Inc. All rights reserved.
    • Coursera Facebook
    • Coursera Linkedin
    • Coursera Twitter
    • Coursera YouTube
    • Coursera Instagram
    • Coursera TikTok