Skills you'll gain: Customer experience strategy (CX), AI Personalization, Customer Engagement, Predictive Analytics, Personalized Service, ChatGPT, Customer Service, Customer Insights, Loyalty Programs, Self Service Technologies, Data-Driven Decision-Making, Automation, Business Ethics, Artificial Intelligence, Generative AI, Return On Investment

Skills you'll gain:

Skills you'll gain: Systems Development Life Cycle, Systems Analysis, Requirements Analysis, Business Systems Analysis, Requirements Elicitation, Unified Modeling Language, Agile Methodology, User Requirements Documents, Process Design, Problem Management, Systems Thinking, Business Process, Information Technology, Information Systems

Skills you'll gain: Content Performance Analysis, Search Engine Optimization, Web Analytics, Performance Analysis, Marketing Analytics, Web Analytics and SEO, Content Strategy, Marketing Channel, Key Performance Indicators (KPIs), Data-Driven Decision-Making, Revenue Management

Skills you'll gain: Systems Thinking, Organizational Strategy, Strategic Decision-Making, Innovation, Complex Problem Solving, Organizational Effectiveness, Decision Making, Business Strategy, Creative Thinking, Performance Measurement, Business Management

Skills you'll gain: Process Improvement, Process Management, Global Marketing, Business Process, Business Process Management, Financial Statement Analysis, Process Analysis, Financial Statements, Brand Management, Leadership and Management, Financial Analysis, Marketing, Team Leadership, Strategic Marketing, Organizational Change, Decision Making, Cultural Diversity, Branding, Inventory Accounting, Generally Accepted Accounting Principles (GAAP)

Skills you'll gain: Team Management, Team Leadership, Team Building, People Management, Conflict Management, Collaboration, Diversity and Inclusion, Talent Recruitment, Employee Engagement, Employee Performance Management, Time Management, Active Listening, Constructive Feedback

Skills you'll gain: Agile Methodology, Sprint Retrospectives, Agile Project Management, Agile Software Development, Team Management, Change Management, Team Building, Backlogs, Kanban Principles, Sprint Planning, Organizational Leadership, Project Management, Communication

Skills you'll gain: Operations Management, Process Improvement, Process Design, Process Analysis, Business Process Improvement, Process Management, Business Operations, Operational Analysis, Organizational Strategy, Operational Efficiency, Inventory Management System, Business Process, Workflow Management, Strategic Decision-Making, Capacity Management, Prioritization

Skills you'll gain: Microsoft 365, Network Security, Cloud Management, Microsoft Azure, Business Software, Computer Hardware, Virtual Machines, Identity and Access Management, Cybersecurity, Network Troubleshooting, Desktop Support, Virtual Private Networks (VPN), Azure Active Directory, Technical Support, Hardware Troubleshooting, Hardware Architecture, Generative AI, System Monitoring, Virtualization and Virtual Machines, Disaster Recovery

Skills you'll gain: Data Store, Extract, Transform, Load, Data Architecture, Data Pipelines, Big Data, Data Warehousing, Data Governance, Apache Hadoop, Relational Databases, Apache Spark, Data Lakes, Databases, SQL, NoSQL, Data Security

Skills you'll gain: Strategic Marketing, People Management, Financial Accounting, Financial Statement Analysis, Financial Statements, Income Statement, Financial Data, Balance Sheet, Product Marketing, Marketing, Marketing Strategy and Techniques, Working Capital, Financial Analysis, Team Management, Organizational Leadership, General Accounting, Team Building, Financial Management, Business, Strategic Decision-Making