Skills you'll gain: Customer experience strategy (CX), AI Personalization, Customer Engagement, Predictive Analytics, Personalized Service, ChatGPT, Customer Service, Customer Insights, Loyalty Programs, Self Service Technologies, Data-Driven Decision-Making, Automation, Business Ethics, Artificial Intelligence, Generative AI, Return On Investment

Skills you'll gain: Key Performance Indicators (KPIs), Employee Coaching, Coaching, Gap Analysis, Management Training And Development, Performance Management, Performance Analysis, Expectation Management, Employee Performance Management, People Management, Leadership and Management, Performance Improvement, Accountability, Personal Development, Leadership Development, Meeting Facilitation, Constructive Feedback, Professional Development, Leadership, Employee Engagement

Skills you'll gain:

Skills you'll gain: Social Media, Social Media Strategy, Social Media Campaigns, Social Media Content, Social Media Marketing, Marketing Communications, Target Audience, Media Planning, Digital Media Strategy, Brand Strategy, Strategic Communication, Media Strategy, Marketing Planning, Paid media, Content Strategy, Customer Insights, Shared Media, Content Performance Analysis, Persuasive Communication, Earned Media

Skills you'll gain: Public Speaking, Verbal Communication Skills, Communication, Communication Strategies, Composure, Instructional Design, Stress Management, Education Software and Technology, Organizational Skills

Skills you'll gain: Microsoft Visio, Process Flow Diagrams, Collaborative Software, Process Design, Data Visualization, Process Mapping, Workflow Management, Business Workflow Analysis, Organizational Structure, Real Time Data, Data Integration, Process Improvement

Skills you'll gain: Electrical Safety, Electric Power Systems, Simulations, Control Systems, Estimation, Thermal Management, Power Electronics, Electronic Components, Mathematical Modeling, Electrical Engineering, Basic Electrical Systems, Energy and Utilities, Probability, Systems Engineering, Electrical Power, Matlab, Electronic Systems, Failure Analysis, Electrical Substation, Simulation and Simulation Software

Skills you'll gain: R Programming, Statistical Programming, Ggplot2, Data Manipulation, Simulations, Statistical Software, Data Science, Data Visualization, Graphing, Programming Principles, Data Import/Export, Scripting, Data Structures, Software Installation, Package and Software Management

Skills you'll gain: Systems Thinking, Organizational Strategy, Strategic Decision-Making, Innovation, Complex Problem Solving, Organizational Effectiveness, Decision Making, Business Strategy, Creative Thinking, Performance Measurement, Business Management

Skills you'll gain: Financial Statement Analysis, Financial Statements, Income Statement, Cash Flows, Balance Sheet, Financial Accounting, Accrual Accounting, Financial Analysis, Financial Reporting, Generally Accepted Accounting Principles (GAAP)

Skills you'll gain: Microsoft 365, Network Security, Cloud Management, Microsoft Azure, Business Software, Computer Hardware, Virtual Machines, Identity and Access Management, Cybersecurity, Network Troubleshooting, Desktop Support, Virtual Private Networks (VPN), Azure Active Directory, Technical Support, Hardware Troubleshooting, Hardware Architecture, Generative AI, System Monitoring, Virtualization and Virtual Machines, Disaster Recovery

Skills you'll gain: User Story, SQL, New Product Development, Systems Engineering, Real-Time Operating Systems, Field-Programmable Gate Array (FPGA), Delegation Skills, Object Oriented Design, Sampling (Statistics), Failure Analysis, Supplier Management, Sustainability Reporting, Accountability, Data Ethics, Data Mining, Statistical Modeling, Database Design, Unsupervised Learning, Goal Setting, Proposal Writing