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    • Customer Insights

    Customer Insights Courses Online

    Explore customer insights methods for understanding consumer behavior. Learn to gather and analyze data to inform marketing and product development.

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    Explore the Customer Insights Course Catalog

    • U

      UNSW Sydney (The University of New South Wales)

      Designing the Future of Work

      Skills you'll gain: Design Thinking, Business Transformation, Strategic Thinking, Automation, Digital Transformation, Human Centered Design, Emerging Technologies, Adaptability, Innovation, Service Design, Forecasting, Customer experience strategy (CX)

      4.7
      Rating, 4.7 out of 5 stars
      ·
      305 reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: New
      New
      Status: Free Trial
      Free Trial
      M

      Microsoft

      Enterprise Product Management Fundamentals

      Skills you'll gain: Product Development, New Product Development, Product Management, Product Lifecycle Management, Product Roadmaps, Market Research, Microsoft 365, Product Requirements, Technical Product Management, Cross-Functional Collaboration, Project Management Institute (PMI) Methodology, Product Strategy, Market Analysis, Compliance Management, Competitive Analysis, Enterprise Security, Agile Methodology, Prioritization

      4.8
      Rating, 4.8 out of 5 stars
      ·
      33 reviews

      Beginner · Course · 1 - 3 Months

    • E

      Erasmus University Rotterdam

      Earth Economics

      Skills you'll gain: Economics, Policy, and Social Studies, Economics, Economic Development, Socioeconomics, Policy Analysis, Data Analysis, Tax, Environmental Issue, International Relations, Investments, Behavioral Economics, Sustainability Reporting, Supply And Demand, Data Collection

      4.6
      Rating, 4.6 out of 5 stars
      ·
      87 reviews

      Beginner · Course · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      N

      Northwestern University

      The Business of Social

      Skills you'll gain: Social Media Marketing, Social Media Strategy, Business Marketing, Marketing Effectiveness, Marketing, Performance Measurement, Business Metrics, Customer Engagement, Return On Investment, Key Performance Indicators (KPIs), Program Management, Integrated Marketing Communications, Law, Regulation, and Compliance, Information Privacy, Data Security

      4.7
      Rating, 4.7 out of 5 stars
      ·
      815 reviews

      Mixed · Course · 1 - 4 Weeks

    • É

      École Polytechnique Fédérale de Lausanne

      Economie du sol et de l'immobilier I

      Skills you'll gain: Real Estate, Property and Real Estate, Market Dynamics, Return On Investment, Economics, Financial Analysis, Price Negotiation, Business Valuation, Investments, Capital Budgeting, Consumer Behaviour, Competitive Analysis

      4.7
      Rating, 4.7 out of 5 stars
      ·
      260 reviews

      Intermediate · Course · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      U

      University of Toronto

      GIS, Mapping, and Spatial Analysis Capstone

      Skills you'll gain: Spatial Analysis, Geographic Information Systems, Geospatial Mapping, ArcGIS, Data Visualization, Data Compilation, Data Mapping, Data Storytelling, Metadata Management, Data Integration, Data Management

      4.9
      Rating, 4.9 out of 5 stars
      ·
      311 reviews

      Beginner · Course · 1 - 3 Months

    • S

      Starweaver

      Management Skills for New Managers

      Skills you'll gain: Delegation Skills, Emotional Intelligence, Intercultural Competence, Team Leadership, Team Management, Conflict Management, Empathy, Cultural Diversity, Employee Performance Management, Leadership and Management, Trustworthiness, Communication, Leadership, Active Listening, Constructive Feedback, Employee Onboarding

      4.8
      Rating, 4.8 out of 5 stars
      ·
      68 reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      Q

      Queen Mary University of London

      Leadership Out of the Box

      Skills you'll gain: Stakeholder Management, Stakeholder Engagement, Delegation Skills, Team Leadership, Change Management, Team Performance Management, Professional Networking, Leadership Development, Organizational Change, Leadership, Matrix Management, People Management, Team Building, Time Management, Executive Presence, Organizational Leadership, Leadership and Management, Virtual Teams, Influencing, Organizational Structure

      4.7
      Rating, 4.7 out of 5 stars
      ·
      167 reviews

      Advanced · Specialization · 3 - 6 Months

    • Status: Free Trial
      Free Trial
      U

      University of Virginia

      Innovating with the Business Model Canvas

      Skills you'll gain: Design Thinking, Innovation, Process Design, Business Modeling, Customer experience strategy (CX), Business Process, Business Strategy, New Product Development, Strategic Partnership, Customer Analysis, Value Propositions, Product Management, Resource Allocation, Lean Methodologies, Market Opportunities

      4.6
      Rating, 4.6 out of 5 stars
      ·
      306 reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      U

      University of California, Irvine

      Salesforce Basics

      Skills you'll gain: Salesforce, Salesforce Development, Customer Relationship Management (CRM) Software, Customer Relationship Management, Business Reporting, Role-Based Access Control (RBAC), Sales Management, Customer Engagement, Cloud-Based Integration, Security Management, Marketing Automation, User Accounts, Data Security, Account Management

      4.3
      Rating, 4.3 out of 5 stars
      ·
      211 reviews

      Beginner · Course · 1 - 4 Weeks

    • S

      Starweaver

      IIBA® Entry Certificate in Business Analysis™ (ECBA™) Exam Prep

      Skills you'll gain: Requirements Elicitation, Requirements Analysis, Business Requirements, Requirements Management, Business Analysis, Business Planning, Performance Improvement, Verification And Validation, Business Process Modeling, Stakeholder Engagement, Prioritization, Governance

      4.8
      Rating, 4.8 out of 5 stars
      ·
      105 reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      U

      University of Pennsylvania

      Introducción al Marketing

      Skills you'll gain: Branding, Brand Strategy, Strategic Marketing, Marketing, Consumer Behaviour, Go To Market Strategy, Marketing Strategies, Customer Insights, Marketing Communications, Customer experience strategy (CX), Market Dynamics, E-Commerce

      4.8
      Rating, 4.8 out of 5 stars
      ·
      271 reviews

      Mixed · Course · 1 - 4 Weeks

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    1…464748…246

    In summary, here are 10 of our most popular customer insights courses

    • Designing the Future of Work: UNSW Sydney (The University of New South Wales)
    • Enterprise Product Management Fundamentals: Microsoft
    • Earth Economics: Erasmus University Rotterdam
    • The Business of Social: Northwestern University
    • Economie du sol et de l'immobilier I: École Polytechnique Fédérale de Lausanne
    • GIS, Mapping, and Spatial Analysis Capstone: University of Toronto
    • Management Skills for New Managers: Starweaver
    • Leadership Out of the Box: Queen Mary University of London
    • Innovating with the Business Model Canvas: University of Virginia
    • Salesforce Basics: University of California, Irvine

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