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Results for "customer complaint resolution"
- Status: Free
Coursera Project Network
Skills you'll gain: Customer Insights, Customer Analysis, Employee Surveys, User Feedback, Customer experience improvement
IIT Bombay
Skills you'll gain: Entrepreneurial Finance, Go To Market Strategy, Value Propositions, New Product Development, Product Development, Business Modeling, Presentations, Entrepreneurship, Sales Presentations, Persona Development, Customer Analysis, Business Communication, Financial Statements, Innovation, Business Strategy, Technical Management
- Status: Free Trial
IESE Business School
Skills you'll gain: Persuasive Communication, Media Relations, Public Speaking, Oral Expression, Verbal Communication Skills, Corporate Communications, Communication, Storytelling, Influencing, Crisis Management, Journalism, Business Communication, Leadership, Public Relations, Strategic Communication, Trustworthiness, Interviewing Skills, Media Strategy, Non-Verbal Communication, Ethical Standards And Conduct
- Status: Free Trial
Rutgers the State University of New Jersey
Skills you'll gain: Business Process, Business Process Management, Process Improvement, Process Design, Business Process Improvement, Health Information Management and Medical Records, Electronic Medical Record, Business Writing, Healthcare Industry Knowledge, Innovation, Patient Coordination, Entrepreneurship, Customer experience improvement
- Status: Free Trial
Tecnológico de Monterrey
Skills you'll gain: Social Media Strategy, Social Media Marketing, Goal Setting, Social Media, Performance Measurement, Active Listening, Digital Media Strategy, Marketing Strategies, Marketing, Key Performance Indicators (KPIs), Content Strategy, Resource Allocation, Customer Engagement
- Status: Free Trial
Rice University
Skills you'll gain: Data Visualization Software, Plot (Graphics), Package and Software Management, Python Programming, Data Mapping, Software Installation, Scripting, Data Processing, Data Integration, Data Import/Export, Scripting Languages, Data Structures, Software Documentation
- Status: New
Coursera Instructor Network
Skills you'll gain: Mediation, Conflict Management, Team Building, Emotional Intelligence, Professionalism, Collaboration, Negotiation, Trustworthiness, De-escalation Techniques, Root Cause Analysis, Communication Strategies, Problem Solving, Active Listening, Adaptability
- Status: Free Trial
Microsoft
Skills you'll gain: Microsoft Power Platform, Power BI, Microsoft Power Automate/Flow, Interactive Data Visualization, Dashboard, Business Process Automation, Business Workflow Analysis, Application Development, Data Modeling, ChatGPT, Data Integration
- Status: Free Trial
University of Illinois Urbana-Champaign
Skills you'll gain: Global Marketing, Consumer Behaviour, Marketing Planning, Strategic Marketing, Marketing, Marketing Strategies, Promotional Strategies, Brand Awareness, Market Analysis, Brand Management, Cultural Diversity, Product Marketing
- Status: Free Trial
Skills you'll gain: Customer Service, Customer Relationship Building, Continuous Improvement Process, Performance Metric, Service Improvement, Customer experience improvement, Customer Complaint Resolution, Client Support, Technical Support, Expectation Management, Help Desk Support, De-escalation Techniques, Communication Strategies
- Status: Free Trial
Kennesaw State University
Skills you'll gain: Sales Process, Selling Techniques, Verbal Communication Skills, Sales, B2B Sales, Sales Strategy, General Sales Practices, Rapport Building, Communication, Consumer Behaviour, Customer Relationship Building, Customer Analysis, Non-Verbal Communication, Decision Making
- Status: Free Trial
Skills you'll gain: Business Modeling, Design Thinking, Innovation, Entrepreneurship, Business Strategy, Customer Insights, Market Opportunities, Product Management, Creativity, Product Development, Value Propositions, Fundraising
In summary, here are 10 of our most popular customer complaint resolution courses
- Create a Customer Satisfaction Survey in Qualtrics:Â Coursera Project Network
- Introduction to Tech Entrepreneurship:Â IIT Bombay
- Communicating with Presence:Â IESE Business School
- Business Process Management in Healthcare Organizations:Â Rutgers the State University of New Jersey
- Las redes sociales en acción: Tecnológico de Monterrey
- Python Data Visualization:Â Rice University
- Conflict Resolution & Mediation: Managing Workplace Harmony:Â Coursera Instructor Network
- Power Platform in Business Analysis:Â Microsoft
- Global Marketing: Building Iconic Brands:Â University of Illinois Urbana-Champaign
- Dell Technologies Customer Service for Technical Support:Â Dell