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    Customer Journey Courses Online

    Understand customer journey mapping for optimizing customer interactions. Learn to create seamless experiences across various touchpoints.

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    Explore the Customer Journey Course Catalog

    • Status: Free Trial
      Free Trial
      U

      Universidad de Palermo

      Storytelling / Re-brand your Brand

      Skills you'll gain: Storytelling, Data Storytelling, Brand Strategy, Brand Marketing, Presentations, Branding, Persuasive Communication, Strategic Communication, Content Creation, Content Marketing

      4.2
      Rating, 4.2 out of 5 stars
      ·
      19 reviews

      Intermediate · Course · 1 - 4 Weeks

    • U

      University of Rochester

      The Power of Markets I: The Basics of Supply and Demand and Consumer Behavior

      Skills you'll gain: Supply And Demand, Market Dynamics, Economics, Consumer Behaviour, Resource Allocation, Cost Benefit Analysis, Market Analysis, Policy Analysis, Decision Making, Budgeting

      4.6
      Rating, 4.6 out of 5 stars
      ·
      267 reviews

      Beginner · Course · 1 - 4 Weeks

    • E

      EIT Digital

      Mastering Digital Twins

      Skills you'll gain: Data Integration, Digital Transformation, Internet Of Things, Product Lifecycle Management, Digital Communications, Product Development, Real Time Data, Business Technologies, Operational Efficiency, Simulation and Simulation Software, Emerging Technologies

      4.1
      Rating, 4.1 out of 5 stars
      ·
      449 reviews

      Beginner · Course · 1 - 4 Weeks

    • N

      New Teacher Center

      Blended Learning: Personalizing Education for Students

      Skills you'll gain: Education Software and Technology, Instructional Design, Technology Strategies, Student Support and Services, Learning Strategies, Collaboration, Innovation, Data Integration, Adaptability, Computer Hardware

      4.7
      Rating, 4.7 out of 5 stars
      ·
      260 reviews

      Mixed · Course · 1 - 3 Months

    • A

      Alfaisal University | KLD

      تجربة العملاء وخلق القيمة

      Skills you'll gain: Market Dynamics, Product Knowledge, Customer experience strategy (CX), Team Oriented, Product Lifecycle Management, Value Propositions, Customer Insights, Competitive Analysis, Innovation, Cost Management

      4.9
      Rating, 4.9 out of 5 stars
      ·
      92 reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      I

      IESE Business School

      Marketing estratégico: claves para competir con éxito

      Skills you'll gain: Strategic Marketing, Product Marketing, Marketing, Marketing Strategy and Techniques, Value Propositions, Target Market, Promotional Strategies, Branding, Market Analysis, Marketing Channel, Customer experience strategy (CX), Product Development, Market Dynamics, Customer Insights, Brand Awareness, Consumer Behaviour

      4.8
      Rating, 4.8 out of 5 stars
      ·
      683 reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      K

      Kennesaw State University

      Professional Selling: 3 Steps to High-Performance

      Skills you'll gain: Sales Prospecting, Prospecting and Qualification, Sales Process, Overcoming Objections, Selling Techniques, Verbal Communication Skills, Sales, Sales Presentation, B2B Sales, Sales Strategy, Customer Relationship Building, General Sales Practices, Needs Assessment, Rapport Building, Sales Pipelines, Solution Selling, Communication, Consumer Behaviour, Lead Generation, Telephone Skills

      4.7
      Rating, 4.7 out of 5 stars
      ·
      69 reviews

      Beginner · Specialization · 3 - 6 Months

    • Status: Free Trial
      Free Trial
      U

      University of Colorado System

      Introduction to Clinical Data Science

      Skills you'll gain: Tidyverse (R Package), Clinical Data Management, Clinical Research, R Programming, Google Cloud Platform, Data Ethics, Data Science, Health Informatics, Data Processing, Electronic Medical Record, Information Privacy, Health Care Procedure and Regulation, Data Manipulation, SQL, Data Access

      4.5
      Rating, 4.5 out of 5 stars
      ·
      414 reviews

      Intermediate · Course · 1 - 4 Weeks

    • S

      Starweaver

      Automotive Industrial Engineering

      Skills you'll gain: Supply Chain, Logistics Management, Supply Chain Management, Industrial Engineering, Operations Management, Operating Cost, Corporate Strategy, Business Strategy, Operational Efficiency, Manufacturing Processes, Corporate Sustainability, Procurement, Innovation, Technology Strategies

      4.3
      Rating, 4.3 out of 5 stars
      ·
      107 reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      U

      University of California, Irvine

      Corporate Communications

      Skills you'll gain: Internal Communications, Corporate Communications, Media Relations, Storytelling, Strategic Communication, Employee Engagement, Target Audience, Diversity Equity and Inclusion Initiatives, Public Relations, Crisis Management, Drive Engagement, Diversity and Inclusion, Social Media, Interpersonal Communications, Business Communication, Stakeholder Communications, Telecommuting, Customer Communications Management, Marketing Communications, Branding

      4.6
      Rating, 4.6 out of 5 stars
      ·
      87 reviews

      Beginner · Specialization · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      U

      University of Colorado Boulder

      Introduction to Digital Advertising

      Skills you'll gain: Digital Advertising, Online Advertising, Advertising, Advertising Campaigns, Pay Per Click Advertising, Paid media, Digital Marketing, Data Ethics, Business Metrics, Return On Investment, Augmented Reality, Consumer Behaviour

      4.5
      Rating, 4.5 out of 5 stars
      ·
      415 reviews

      Beginner · Course · 1 - 3 Months

    • S

      Sciences Po

      Entreprendre dans les Industries Culturelles à l'ère du numérique

      Skills you'll gain: Promotional Strategies, Organizational Structure, Entrepreneurship, Business Modeling, Content Creation, Innovation, Entrepreneurial Finance, Business Strategy, Target Audience, New Business Development, Digital Transformation, Consumer Behaviour, Intellectual Property

      4.6
      Rating, 4.6 out of 5 stars
      ·
      158 reviews

      Beginner · Course · 1 - 3 Months

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    In summary, here are 10 of our most popular customer journey courses

    • Storytelling / Re-brand your Brand: Universidad de Palermo
    • The Power of Markets I: The Basics of Supply and Demand and Consumer Behavior : University of Rochester
    • Mastering Digital Twins: EIT Digital
    • Blended Learning: Personalizing Education for Students: New Teacher Center
    • تجربة العملاء وخلق القيمة: Alfaisal University | KLD
    • Marketing estratégico: claves para competir con éxito: IESE Business School
    • Professional Selling: 3 Steps to High-Performance: Kennesaw State University
    • Introduction to Clinical Data Science: University of Colorado System
    • Automotive Industrial Engineering: Starweaver
    • Corporate Communications: University of California, Irvine

    Skills you can learn in Marketing

    Market (economics) (28)
    Social Media (15)
    Marketing Strategy (14)
    Analytics (13)
    Brand (13)
    Digital Marketing (13)
    Marketing Analytics (11)
    Plan (11)
    Advertising (9)
    Modeling (9)
    Social Media Marketing (9)
    Brand Management (7)

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