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Explore the Customer Journey Course Catalog
HEC Paris
Skills you'll gain: Investment Management, Portfolio Management, Investments, Asset Management, Wealth Management, Financial Market, Finance, Risk Management, Financial Regulation, Performance Analysis, Risk Analysis, Microsoft Excel
Copenhagen Business School
Skills you'll gain: Corporate Sustainability, Environmental Regulations, Business Transformation, Environmental Social And Corporate Governance (ESG), Innovation, Business Strategies, Sustainability Reporting, Consumer Behaviour, Business Modeling, Strategic Partnership, Material Handling, Waste Minimization, Product Lifecycle Management
Universidad de Chile
Skills you'll gain: Brand Management, Consumer Behaviour, Strategic Marketing, Marketing, Marketing Strategies, Marketing Strategy and Techniques, Customer experience strategy (CX), Customer Relationship Management, Customer Insights, Value Propositions, Market Dynamics
- Status: Free Trial
University of Pennsylvania
Skills you'll gain: AI Personalization, Big Data, Credit Risk, Risk Management, Personalized Service, Digital Transformation, Business Risk Management, Customer Insights, Machine Learning, Marketing Analytics, Data Mining, Customer Engagement, Risk Analysis, Advanced Analytics, Data-Driven Decision-Making, Anomaly Detection, MarTech, Financial Data, Consumer Behaviour, Customer experience improvement
The University of Sydney
Skills you'll gain: Design Thinking, Innovation, Business Modeling, Product Design, Service Design, Product Development, Business Strategy, Strategic Communication, Market Research, Corporate Strategy, User Feedback, Product Testing, Customer Insights
- Status: Free Trial
Universidad Austral
Skills you'll gain: Social Media, Social Media Strategy, Social Media Marketing, Google Ads, Digital Marketing, Customer Relationship Management, Media Buying, Digital Media Strategy, Social Media Campaigns, Marketing Analytics, Campaign Management, LinkedIn, Facebook, Web Analytics, Pay Per Click Advertising, Marketing Strategies, Advertising, Keyword Research, Paid media, Online Advertising
University of Cape Town
Skills you'll gain: Design Thinking, Human Centered Design, Innovation, Creative Thinking, Community Development, Resourcefulness, Social Justice, Systems Thinking, Diversity and Inclusion, Complex Problem Solving, Growth Mindedness, Empathy, Resilience
- Status: Free Trial
Macquarie University
Skills you'll gain: Change Management, Organizational Change, Business Transformation, Process Management, Influencing, Leadership, Adaptability, Innovation, Resource Management, Gap Analysis, Dealing With Ambiguity, Resilience, Creative Thinking
Utrecht University
Skills you'll gain: Child Development, Human Development, Speech Language Pathology, Developmental Disabilities, Human Learning, Systems Thinking, Learning Theory, Research, Neurology, Cultural Diversity, Biology
- Status: Free Trial
Emory University
Skills you'll gain: Marketing Channel, Strategic Marketing, Business Marketing, Direct Selling, Go To Market Strategy, Target Market, Customer Analysis, Market Research, Marketing Strategies, Customer Insights, Market Opportunities, Customer Demand Planning, E-Commerce, Compensation Management, Strategic Partnership, Consumer Behaviour, New Business Development, Supply Chain, Strategic Thinking, B2B Sales
- Status: Free Trial
Skills you'll gain: Overcoming Objections, Prospecting and Qualification, Customer Relationship Management, Lead Generation, Sales Development, Time Management, Business Writing, Salesforce, Writing, Cold Calling, Sales Prospecting, Growth Mindedness, Verbal Communication Skills, Cultural Diversity, Sales Enablement, Empathy, Emotional Intelligence, Professional Development, Interviewing Skills, Communication
- Status: Free Trial
CVS Health
Skills you'll gain: De-escalation Techniques, Greeting Customers, Cross Selling, Retail Sales, Customer Service, Upselling, Conflict Management, Product Knowledge, Retail Store Operations, Customer Relationship Building, Transaction Processing, Customer Engagement, Professionalism, Company, Product, and Service Knowledge, Empathy, Verbal Communication Skills, Social Media
In summary, here are 10 of our most popular customer journey courses
- Investment Management in an Evolving and Volatile World by HEC Paris and AXA Investment Managers:Â HEC Paris
- Sustainable Fashion:Â Copenhagen Business School
- Marketing Gerencial:Â Universidad de Chile
- AI Applications in Marketing and Finance:Â University of Pennsylvania
- Design-Led Strategy: Design thinking for business strategy and entrepreneurship:Â The University of Sydney
- Marketing Digital:Â Universidad Austral
- Becoming a changemaker: Introduction to Social Innovation:Â University of Cape Town
- Leading transformations: Manage change:Â Macquarie University
- Understanding child development: from synapse to society:Â Utrecht University
- Marketing Channel Strategy & B2B2C Routes to Market:Â Emory University