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    Results for "customer engagement"

    • Status: Free Trial
      Free Trial
      M

      MedCerts

      Medical Billing and Coding Essentials

      Skills you'll gain: Revenue Cycle Management, Medical Billing and Coding, ICD Coding (ICD-9/ICD-10), Electronic Medical Record, Copayment Collection and Processing, Health Care Procedure and Regulation, Medical Privacy, Healthcare Industry Knowledge, Patient Registration, Health Information Management, Medicare, Medical Terminology, Data Security

      4.7
      Rating, 4.7 out of 5 stars
      ·
      523 reviews

      Beginner · Course · 1 - 4 Weeks

    • C

      Coursera Instructor Network

      Effective Marketing in the Global Marketplace

      Skills you'll gain: Target Audience, Value Propositions, Marketing, Global Marketing, Search Engine Optimization, Diversity Marketing, Content Marketing, Brand Strategy, Marketing Planning, Marketing Strategies, Branding, Marketing Analytics, Data-Driven Decision-Making, Social Media Marketing, Market Research, Consumer Behaviour, Customer Engagement

      4.8
      Rating, 4.8 out of 5 stars
      ·
      66 reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      U

      University of Alberta

      Client Needs and Software Requirements

      Skills you'll gain: Requirements Analysis, Requirements Elicitation, Requirements Management, Functional Requirement, Business Requirements, Product Requirements, Backlogs, User Requirements Documents, Scope Management, Change Control, User Story, System Requirements, Client Services, Acceptance Testing, Prioritization

      4.8
      Rating, 4.8 out of 5 stars
      ·
      3.1K reviews

      Mixed · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      U

      University of California, Davis

      Fundraising and Development

      Skills you'll gain: Fundraising, Grant Writing, Proposal Writing, Prospecting and Qualification, Philanthropy, Campaign Management, Tax Planning, Direct Marketing, Business Writing, Marketing Strategies, Relationship Building, Estate Planning, Benefits Administration, Administration, Target Audience, Email Marketing, Telemarketing, Stakeholder Management, Negotiation, Stakeholder Engagement

      4.6
      Rating, 4.6 out of 5 stars
      ·
      374 reviews

      Beginner · Specialization · 3 - 6 Months

    • Status: Free Trial
      Free Trial
      L

      Lund University

      Greening the Economy: Sustainable Cities

      Skills you'll gain: Community Development, Socioeconomics, Sustainability Reporting, Land Management, Environmental Issue, Governance, Environmental Policy, Innovation, Experimentation, Stakeholder Engagement, Technology Solutions

      4.7
      Rating, 4.7 out of 5 stars
      ·
      2.4K reviews

      Beginner · Course · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      M

      Macquarie University

      Marketing analytics: Know your customers

      Skills you'll gain: Marketing Analytics, Customer Insights, Marketing Effectiveness, Digital Marketing, Customer Data Management, Marketing Strategies, Social Media Marketing, Customer experience strategy (CX), Customer Relationship Management, Predictive Analytics, Consumer Behaviour, Big Data, Data Analysis, Integrated Marketing Communications

      4.7
      Rating, 4.7 out of 5 stars
      ·
      439 reviews

      Beginner · Course · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      T

      The University of Sydney

      Information & Digital Literacy for University Success

      Skills you'll gain: Critical Thinking, Information Management, Digital Communications, Communication, Productivity, Document Management, Technical Communication, Education Software and Technology, File Management, Professionalism, Literacy, Organizational Skills, Ethical Standards And Conduct

      4.9
      Rating, 4.9 out of 5 stars
      ·
      4.6K reviews

      Beginner · Course · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      C

      CVS Health

      CVS Health Retail Customer Service

      Skills you'll gain: Active Listening, De-escalation Techniques, Greeting Customers, Customer Service, Empathy, Cross Selling, Retail Sales, Call Center Experience, Transaction Processing, Verbal Communication Skills, Upselling, Retail Store Operations, Customer Complaint Resolution, Product Knowledge, Oral Comprehension, Cash Register Operation, Problem Solving, Time Management, Conflict Management, Interviewing Skills

      4.7
      Rating, 4.7 out of 5 stars
      ·
      299 reviews

      Beginner · Professional Certificate · 3 - 6 Months

    • P

      Pontificia Universidad Católica de Chile

      Hacia una práctica constructivista en el aula

      Skills you'll gain: Education Software and Technology, Teaching, Pedagogy, Cultural Diversity, Instructional Design, Student-Centred Learning, Instructional Strategies, Human Learning, Curriculum Planning, Learning Theory, Student Engagement, Interpersonal Communications

      4.9
      Rating, 4.9 out of 5 stars
      ·
      1.6K reviews

      Mixed · Course · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      T

      Tecnológico de Monterrey

      Iniciación y Planificación de Proyectos

      Skills you'll gain: Project Scoping, Stakeholder Management, Stakeholder Engagement, Work Breakdown Structure, Project Planning, Project Management, Influencing, Leadership and Management, Conflict Management, Human Resources Management and Planning

      4.7
      Rating, 4.7 out of 5 stars
      ·
      4.5K reviews

      Mixed · Course · 1 - 4 Weeks

    • E

      Eindhoven University of Technology

      Process Mining: Data science in Action

      Skills you'll gain: Process Analysis, Process Improvement, Business Process Management, Data Mining, Business Process Modeling, Process Optimization, Data Processing, Performance Analysis, Big Data, Real Time Data, Data Science, Verification And Validation

      4.7
      Rating, 4.7 out of 5 stars
      ·
      1.2K reviews

      Intermediate · Course · 1 - 3 Months

    • U

      Universitat de Barcelona

      Claves para la innovación en la docencia universitaria

      Skills you'll gain: Education Software and Technology, Teaching, Student Engagement, Blended Learning, Collaboration, Instructional Strategies, Student-Centred Learning, Innovation, Problem Solving, Higher Education, Game Design, Instructional Design, Critical Thinking

      4.8
      Rating, 4.8 out of 5 stars
      ·
      1.6K reviews

      Mixed · Course · 1 - 3 Months

    Searches related to customer engagement

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    In summary, here are 10 of our most popular customer engagement courses

    • Medical Billing and Coding Essentials: MedCerts
    • Effective Marketing in the Global Marketplace: Coursera Instructor Network
    • Client Needs and Software Requirements : University of Alberta
    • Fundraising and Development: University of California, Davis
    • Greening the Economy: Sustainable Cities: Lund University
    • Marketing analytics: Know your customers: Macquarie University
    • Information & Digital Literacy for University Success: The University of Sydney
    • CVS Health Retail Customer Service: CVS Health
    • Hacia una práctica constructivista en el aula: Pontificia Universidad Católica de Chile
    • Iniciación y Planificación de Proyectos: Tecnológico de Monterrey

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