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    Results for "customer experience improvement"

    • D

      Duke University

      Decentralized Finance (DeFi): The Future of Finance

      Skills you'll gain: Blockchain, Loans, FinTech, Lending and Underwriting, Cyber Risk, Operational Risk, Scalability, Security Testing, Regulatory Compliance, Interoperability, Commercial Lending, Payment Systems, General Lending, Risk Management, Derivatives, Key Management, Cryptography, Emerging Technologies, Financial Regulations, Digital Assets

      4.8
      Rating, 4.8 out of 5 stars
      ·
      1.9K reviews

      Intermediate · Specialization · 3 - 6 Months

    • I

      IBM

      Introduction to Technical Support

      Skills you'll gain: IT Service Management, Technical Support, Desktop Support, Service Level, Help Desk Support, System Support, End User Training and Support, Technical Services, Remote Access Systems, Issue Tracking, Technical Communication, Technical Documentation

      4.8
      Rating, 4.8 out of 5 stars
      ·
      1.1K reviews

      Beginner · Course · 1 - 3 Months

    • U

      University of California, Davis

      Google SEO Fundamentals

      Skills you'll gain: Search Engine Optimization, Web Analytics and SEO, Keyword Research, Content Strategy, Digital Marketing, Marketing Strategies, Content Performance Analysis, Content Creation, Artificial Intelligence, User Experience

      4.8
      Rating, 4.8 out of 5 stars
      ·
      3.7K reviews

      Intermediate · Course · 1 - 4 Weeks

    • Status: New
      New
      I

      IBM

      Generative AI for Executives and Business Leaders

      Skills you'll gain: Prompt Engineering, Risk Mitigation, Generative AI, Risk Analysis, Feasibility Studies, Data Ethics, Brainstorming, Generative AI Agents, Business Priorities, Return On Investment, Data Strategy, Business Leadership, Goal Setting, Artificial Intelligence, Business Solutions, Ideation, Business Strategy, Scalability, Business Transformation, Business Ethics

      4.7
      Rating, 4.7 out of 5 stars
      ·
      430 reviews

      Intermediate · Specialization · 1 - 4 Weeks

    • M

      Meta

      Introduction to Back-End Development

      Skills you'll gain: Bootstrap (Front-End Framework), Web Design and Development, HTML and CSS, User Interface (UI), Front-End Web Development, Responsive Web Design, JavaScript Frameworks, Web Applications, Full-Stack Web Development, General Networking, Back-End Web Development, React.js, Web Servers

      4.7
      Rating, 4.7 out of 5 stars
      ·
      3.5K reviews

      Beginner · Course · 1 - 4 Weeks

    • C

      Coursera Project Network

      Create a services customer satisfaction process

      Skills you'll gain: Customer Service, Customer experience strategy (CX), Customer Analysis, Process Mapping, Customer Insights, Process Design, Customer Support, Cross-Channel Marketing, Marketing Operations, Web Analytics

      4.6
      Rating, 4.6 out of 5 stars
      ·
      35 reviews

      Beginner · Guided Project · Less Than 2 Hours

    • C

      California Institute of the Arts

      Web Design: Strategy and Information Architecture

      Skills you'll gain: Information Architecture, Persona (User Experience), UI/UX Strategy, User Experience Design, Web Design, Wireframing, User Research, Mockups, Usability Testing, Agile Methodology, Waterfall Methodology

      4.8
      Rating, 4.8 out of 5 stars
      ·
      1.2K reviews

      Intermediate · Course · 1 - 3 Months

    • U

      University of Virginia

      Customer Value in Pricing Strategy

      Skills you'll gain: Revenue Management, Global Marketing, Consumer Behaviour, Marketing Psychology, Customer Insights, Customer Analysis, Value Propositions, Market Dynamics, Customer Demand Planning, Market Research, Behavioral Economics, Competitive Analysis, Decision Making, Analysis

      4.8
      Rating, 4.8 out of 5 stars
      ·
      366 reviews

      Beginner · Course · 1 - 4 Weeks

    • E

      Epic Games

      Epic Games Game Design

      Skills you'll gain: Unreal Engine, Game Design, Video Game Development, Animation and Game Design, Ideation, 3D Modeling, Prototyping, Visualization (Computer Graphics), Software Documentation, Software Design Documents, User Experience Design, Computer Graphics, Usability, Interactive Design, Virtual Environment, User Interface (UI) Design, Version Control, Conceptual Design, Web Content Accessibility Guidelines, UI Components

      4.2
      Rating, 4.2 out of 5 stars
      ·
      343 reviews

      Beginner · Professional Certificate · 3 - 6 Months

    • É

      École Polytechnique Fédérale de Lausanne

      Functional Programming Principles in Scala

      Skills you'll gain: Scala Programming, Programming Principles, Object Oriented Programming (OOP), Functional Design, Computer Programming, Data Structures, Integrated Development Environments, Javascript, Algorithms

      4.8
      Rating, 4.8 out of 5 stars
      ·
      8.3K reviews

      Intermediate · Course · 1 - 3 Months

    • Status: Free
      Free
      U

      University of London

      Finding Your Professional Voice: Confidence & Impact

      Skills you'll gain: Public Speaking, Verbal Communication Skills, Assertiveness, Self-Awareness, Communication Strategies, Communication, Interpersonal Communications, Personal Attributes, Executive Presence, Emotional Intelligence, Composure, Respiration, Anatomy

      4.7
      Rating, 4.7 out of 5 stars
      ·
      1.1K reviews

      Beginner · Course · 1 - 4 Weeks

    • S

      SAS

      Getting Started with SAS Programming

      Skills you'll gain: SAS (Software), Data Import/Export, Data Validation, Data Access, Data Manipulation, Exploratory Data Analysis, Data Analysis, SQL, Data Presentation, Microsoft Excel, Descriptive Statistics

      4.8
      Rating, 4.8 out of 5 stars
      ·
      3.1K reviews

      Beginner · Course · 1 - 3 Months

    1…303132…414

    In summary, here are 10 of our most popular customer experience improvement courses

    • Decentralized Finance (DeFi): The Future of Finance: Duke University
    • Introduction to Technical Support : IBM
    • Google SEO Fundamentals: University of California, Davis
    • Generative AI for Executives and Business Leaders: IBM
    • Introduction to Back-End Development: Meta
    • Create a services customer satisfaction process: Coursera Project Network
    • Web Design: Strategy and Information Architecture: California Institute of the Arts
    • Customer Value in Pricing Strategy: University of Virginia
    • Epic Games Game Design: Epic Games
    • Functional Programming Principles in Scala: École Polytechnique Fédérale de Lausanne

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