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    • Customer Analytics

    Customer Analytics Courses Online

    Learn customer analytics techniques for data-driven decision-making. Understand how to analyze customer data to improve business strategies.

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    Explore the Customer Analytics Course Catalog

    • Status: New
      New
      C

      Coursera

      Facebook Optimization: Grow Your Presence

      Skills you'll gain: Content Performance Analysis, Facebook, Marketing Analytics, Social Media Content, Social Media Marketing, Content Strategy, Online Advertising, Performance Metric, Business Metrics, Scalability, Revenue Management, Data-Driven Decision-Making

      Beginner · Course · 1 - 4 Weeks

    • Status: New
      New
      Status: Free Trial
      Free Trial
      U

      University of Colorado Boulder

      Strategic Planning for Social Media

      Skills you'll gain: Social Media Strategy, Social Media Content, Media Planning, Social Media Marketing, Strategic Communication, Paid media, Content Strategy, Digital Media Strategy, Earned Media, Owned Media, Brand Strategy, Content Performance Analysis, Content Creation, Shared Media, Customer Engagement, Target Audience, Branding

      Intermediate · Course · 1 - 4 Weeks

    • Status: New
      New
      C

      Coursera Instructor Network

      GenAI for Legal Risk Mitigation: Proactive Case Analysis

      Skills you'll gain: Prompt Engineering, Risk Management Framework, Legal Risk, Risk Control, Risk Mitigation, Generative AI, Compliance Management, Governance Risk Management and Compliance, Regulatory Compliance, Legal Strategy, Data Ethics, Law, Regulation, and Compliance, Artificial Intelligence, Ethical Standards And Conduct, Data Analysis

      Advanced · Course · 1 - 4 Weeks

    • Status: New
      New
      Status: Free Trial
      Free Trial
      M

      Microsoft

      Product Strategy and Roadmapping

      Skills you'll gain: Product Roadmaps, Product Strategy, User Story, Agile Product Development, Product Management, Stakeholder Management, Product Requirements, New Product Development, Product Lifecycle Management, Product Development, User Requirements Documents, Project Management, Innovation, Technology Strategies, Change Management, Cloud Platforms, Market Research, Prioritization

      Beginner · Course · 1 - 3 Months

    • Status: New
      New
      Status: Free Trial
      Free Trial
      S

      Simplilearn

      Business Analysis Excel Tools and CCBA Training

      Skills you'll gain: Business Analysis, Project Management, Risk Management, Statistical Analysis, Project Planning, Agile Project Management, Microsoft Excel, Cost Management, Project Management Office (PMO), Stakeholder Engagement, Excel Formulas, Scope Management, Pivot Tables And Charts, Team Leadership, Dashboard, Excel Macros, Stakeholder Management, Business Requirements, Requirements Management, Business Process

      Beginner · Specialization · 1 - 3 Months

    • Status: New
      New
      C

      Coursera

      Instagram Community: Build and Engage

      Skills you'll gain: Instagram, Drive Engagement, Social Media Management, Customer Engagement, Social Media, Social Media Content, Social Media Strategy, Community Development, Keyword Research

      Beginner · Course · 1 - 4 Weeks

    • Status: New
      New
      P

      Packt

      Agile Product Owner Level 1 – Certification & Mock Exams

      Skills you'll gain: Agile Product Development, Sprint Retrospectives, Agile Methodology, Jira (Software), Agile Project Management, Sprint Planning, Project Estimation, Backlogs, Project Management Software, Product Requirements, Product Management, User Story, Estimation, ChatGPT, Team Management, Artificial Intelligence, Prioritization, Continuous Improvement Process

      Intermediate · Course · 3 - 6 Months

    • Status: New
      New
      Status: Free Trial
      Free Trial
      B

      Board Infinity

      Data Interpretation & Insights: Exam & Recruitment Prep

      Skills you'll gain: Decision Making, Data Analysis, Analytical Skills, Estimation, Logical Reasoning, Complex Problem Solving, Analysis, Business Analytics, Deductive Reasoning, Data Presentation

      Beginner · Course · 1 - 4 Weeks

    • Status: New
      New
      U

      University of Colorado Boulder

      Sustainable Marketing and Consumer Trends

      Skills you'll gain: Corporate Sustainability, Environmental Social And Corporate Governance (ESG), Marketing, Brand Management, Strategic Marketing, Marketing Communications, Marketing Strategies, Consumer Behaviour, Sustainability Reporting, Brand Strategy, Customer Engagement, Advertising, Regulatory Compliance, Business Ethics, Environmental Regulations, Digital Marketing, Emerging Technologies

      Build toward a degree

      Beginner · Course · 1 - 4 Weeks

    • Status: New
      New
      W

      Whizlabs

      Exam Prep: Google Cloud Certified Cloud Digital Leader

      Skills you'll gain: Google Cloud Platform, Cloud Computing, Kubernetes, Cloud Security, Artificial Intelligence and Machine Learning (AI/ML), Cloud Storage, Data Storage, Analytics, Serverless Computing, Containerization, Cloud Infrastructure, Computer Networking, Virtual Machines, Scalability

      Beginner · Course · 1 - 3 Months

    • Status: New
      New
      Status: Free Trial
      Free Trial
      S

      SAP

      Business Process Modeling and Analysis

      Skills you'll gain: Business Process Modeling, Performance Measurement, Process Analysis, Process Mapping, Gap Analysis, Business Process Improvement, SAP Applications, Dashboard, Data Visualization, Root Cause Analysis, Data-Driven Decision-Making, ChatGPT

      Beginner · Course · 1 - 4 Weeks

    • Status: New
      New
      C

      Coursera

      Instagram Insights: Crack the Algorithm

      Skills you'll gain: Instagram, Social Media Content, Content Creation, Content Performance Analysis, Content Marketing, Social Media, Drive Engagement, Content Strategy, Social Media Strategy, Digital Media Strategy, Customer Engagement

      Beginner · Course · 1 - 4 Weeks

    Customer Analytics learners also search

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    1…293031…308

    In summary, here are 10 of our most popular customer analytics courses

    • Facebook Optimization: Grow Your Presence: Coursera
    • Strategic Planning for Social Media: University of Colorado Boulder
    • GenAI for Legal Risk Mitigation: Proactive Case Analysis: Coursera Instructor Network
    • Product Strategy and Roadmapping: Microsoft
    • Business Analysis Excel Tools and CCBA Training: Simplilearn
    • Instagram Community: Build and Engage: Coursera
    • Agile Product Owner Level 1 – Certification & Mock Exams: Packt
    • Data Interpretation & Insights: Exam & Recruitment Prep: Board Infinity
    • Sustainable Marketing and Consumer Trends: University of Colorado Boulder
    • Exam Prep: Google Cloud Certified Cloud Digital Leader: Whizlabs

    Skills you can learn in Marketing

    Market (economics) (28)
    Social Media (15)
    Marketing Strategy (14)
    Analytics (13)
    Brand (13)
    Digital Marketing (13)
    Marketing Analytics (11)
    Plan (11)
    Advertising (9)
    Modeling (9)
    Social Media Marketing (9)
    Brand Management (7)

    Frequently Asked Questions about Customer Analytics

    Customer analytics is a method used by managers and business owners for making business decisions based upon past customer behavior. It uses tools like regression analysis, predictive analytics, and market segmentation to turn data into usable information that can be leveraged for the creation of direct marketing campaigns and other aspects of managing customer relationships. Behaviors customers have exhibited in the past are examined and used as a basis for predicting future behaviors. The information is then used to create campaigns that have an influence on future buying behaviors. This type of analysis serves as a solid basis for making business decisions.‎

    If you're considering a career in management, product development, or marketing, customer analytics is a valuable study area because it serves as the basis of good decision-making in the business world. Effectively applying real-world data about customer behavior using tools, such as predictive analytics, increases the likelihood of successful marketing campaigns. It also helps developers create products that deliver greater customer satisfaction. Additionally, when you have the tools and data on hand that tell you how customers responded to different circumstances in the past, you're able to explain and support the business decisions you make.‎

    Taking online courses on Coursera in customer analytics provides you with the knowledge you need to acquire in a convenient setting supported by experienced instructors. The learning starts with courses that cover the basic, introductory information that forms the foundation of learning customer analysis. The courses then offer the information that guides you all the way through the process of learning specific customer analysis techniques that provide you with information about marketing performance measurement and management. When you understand this customer-centric aspect of business analytics, you're able to apply it to the decisions you make regarding new marketing campaigns and any other business decisions you make that affect your company's customers.‎

    When starting to learn about customer analytics, you need to have strong reading and math skills. The earliest courses allow you to build a foundation of knowledge when beginning to study this area of business analytics. The specifics—such as how to use the data to create a decision tree you can use when making decisions for your job—develop as you work your way through the customer analytics and business analytics courses. Check the listing for information about the course level when choosing a customer analytics course. The courses are marked for beginners, intermediate level students, and advanced level students, which makes it easy for you to choose one that matches your knowledge base in this type of analytical field.‎

    Online Customer Analytics courses offer a convenient and flexible way to enhance your knowledge or learn new Customer Analytics skills. Choose from a wide range of Customer Analytics courses offered by top universities and industry leaders tailored to various skill levels.‎

    When looking to enhance your workforce's skills in Customer Analytics, it's crucial to select a course that aligns with their current abilities and learning objectives. Our Skills Dashboard is an invaluable tool for identifying skill gaps and choosing the most appropriate course for effective upskilling. For a comprehensive understanding of how our courses can benefit your employees, explore the enterprise solutions we offer. Discover more about our tailored programs at Coursera for Business here.‎

    This FAQ content has been made available for informational purposes only. Learners are advised to conduct additional research to ensure that courses and other credentials pursued meet their personal, professional, and financial goals.

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