• For Individuals
  • For Businesses
  • For Universities
  • For Governments
Coursera
  • Online Degrees
  • Careers
  • Log In
  • Join for Free
    Coursera
    • Browse
    • Customer Experience Improvement
    Skip to search results

    Filter by

    Subject
    Required
     *

    Language
    Required
     *

    The language used throughout the course, in both instruction and assessments.

    Learning Product
    Required
     *

    Build job-relevant skills in under 2 hours with hands-on tutorials.
    Learn from top instructors with graded assignments, videos, and discussion forums.
    Learn a new tool or skill in an interactive, hands-on environment.
    Get in-depth knowledge of a subject by completing a series of courses and projects.
    Earn career credentials from industry leaders that demonstrate your expertise.
    Earn career credentials while taking courses that count towards your Master’s degree.
    Earn your Bachelor’s or Master’s degree online for a fraction of the cost of in-person learning.
    Earn a university-issued career credential in a flexible, interactive format.

    Level
    Required
     *

    Duration
    Required
     *

    Skills
    Required
     *

    Subtitles
    Required
     *

    Educator
    Required
     *

    Results for "customer experience improvement"

    • U

      University of Colorado System

      Data Warehousing for Business Intelligence

      Skills you'll gain: Database Design, Data Warehousing, Relational Databases, Decision Support Systems, Business Intelligence, Data Modeling, Database Management Systems, Databases, Dashboard, Business Process Management, SQL, Star Schema, Data Governance, Data Integration, Oracle Databases, Performance Measurement, Extract, Transform, Load, Business Analytics, MicroStrategy, Data Visualization Software

      4.5
      Rating, 4.5 out of 5 stars
      ·
      4.1K reviews

      Advanced · Specialization · 3 - 6 Months

    • D

      DeepLearning.AI

      Generative AI for Software Development

      Skills you'll gain: Prompt Engineering, Large Language Modeling, Database Design, Software Documentation, Software Design Patterns, Database Systems, Collaborative Software, Software Testing, ChatGPT, Technical Documentation, Generative AI, Code Review, Software Architecture, API Design, System Design and Implementation, Dependency Analysis, Artificial Intelligence, Software Development Tools, Security Testing, Software Development

      4.6
      Rating, 4.6 out of 5 stars
      ·
      520 reviews

      Beginner · Professional Certificate · 1 - 3 Months

    • G

      Google

      Foundations of Business Intelligence

      Skills you'll gain: Business Intelligence, Data Integration, Stakeholder Engagement, Dashboard, Data Modeling, Business Analytics, Real Time Data, Requirements Elicitation, Data Warehousing, Data-Driven Decision-Making, Data Analysis, Key Performance Indicators (KPIs), Data Pipelines, Project Implementation

      4.8
      Rating, 4.8 out of 5 stars
      ·
      1.8K reviews

      Advanced · Course · 1 - 4 Weeks

    • U

      University of Colorado System

      C# Programming for Unity Game Development

      Skills you'll gain: Unity Engine, Debugging, Object Oriented Programming (OOP), Video Game Development, C# (Programming Language), Game Design, Software Design Patterns, Computer Programming, Event-Driven Programming, Data Structures, Integrated Development Environments, Data Storage, Application Development, Software Design, Program Development, UI Components, Cross Platform Development, Scripting, Data Import/Export, Development Environment

      4.6
      Rating, 4.6 out of 5 stars
      ·
      2.7K reviews

      Beginner · Specialization · 3 - 6 Months

    • U

      University of Illinois Urbana-Champaign

      Microeconomics Principles

      Skills you'll gain: Supply And Demand, Economics, Market Dynamics, Business Economics, Policy Analysis, Business, Behavioral Economics, Public Policies, Business Operations, Price Negotiation, Socioeconomics, Consumer Behaviour, Economics, Policy, and Social Studies, Business Strategy, Market Research, Competitive Analysis, Resource Allocation, Revenue Management, Decision Making, Market Analysis

      4.8
      Rating, 4.8 out of 5 stars
      ·
      3.2K reviews

      Beginner · Specialization · 1 - 3 Months

    • L

      LearnQuest

      Scrum Master Certification

      Skills you'll gain: User Story, Agile Methodology, Behavior-Driven Development, DevSecOps, Scaled Agile Framework, Backlogs, Agile Software Development, Test Driven Development (TDD), Sprint Planning, Kanban Principles, DevOps, Scalability, Risk Management, Agile Product Development, Agile Project Management, Continuous Integration, Lean Methodologies, Sprint Retrospectives, Scrum (Software Development), Management Reporting

      4.6
      Rating, 4.6 out of 5 stars
      ·
      3.2K reviews

      Beginner · Specialization · 3 - 6 Months

    • D

      Duke University

      Introduction to Machine Learning

      Skills you'll gain: PyTorch (Machine Learning Library), Reinforcement Learning, Image Analysis, Applied Machine Learning, Deep Learning, Machine Learning, Natural Language Processing, Supervised Learning, Unsupervised Learning, Artificial Neural Networks, Computer Vision, Medical Imaging

      4.7
      Rating, 4.7 out of 5 stars
      ·
      3.7K reviews

      Intermediate · Course · 1 - 3 Months

    • É

      École Polytechnique

      How to Write and Publish a Scientific Paper (Project-Centered Course)

      Skills you'll gain: Peer Review, Journals, Scientific Methods, Writing, Research, Research Design, Research Methodologies, Editing, Style Guides, Ethical Standards And Conduct, Data Management

      4.6
      Rating, 4.6 out of 5 stars
      ·
      2.7K reviews

      Mixed · Course · 1 - 4 Weeks

    • Status: Free
      Free
      E

      Erasmus University Rotterdam

      Advanced Valuation and Strategy - M&A, Private Equity, and Venture Capital

      Skills you'll gain: Strategic Decision-Making, Business Valuation, Private Equity, Mergers & Acquisitions, Game Theory, Strategic Thinking, Financial Analysis, Business Strategy, Return On Investment, Investment Banking, Cash Flows, Corporate Finance, Competitive Analysis

      Build toward a degree

      4.6
      Rating, 4.6 out of 5 stars
      ·
      1.3K reviews

      Advanced · Course · 1 - 3 Months

    • Status: New
      New
      M

      Meta

      Meta iOS UI Development

      Skills you'll gain: iOS Development, Apple iOS, Apple Xcode, User Interface (UI), Mobile Development, Swift Programming, Unit Testing, User Interface (UI) Design, UI Components, Mobile Development Tools, Objective-C (Programming Language), Application Development, Data Structures, Programming Principles, Development Testing, Software Testing, Object Oriented Programming (OOP), Software Design Patterns, Integrated Development Environments, Development Environment

      4.6
      Rating, 4.6 out of 5 stars
      ·
      1.2K reviews

      Beginner · Specialization · 3 - 6 Months

    • U

      University of Pennsylvania

      Introduction to Spreadsheets and Models

      Skills you'll gain: Regression Analysis, Spreadsheet Software, Google Sheets, Financial Modeling, Microsoft Excel, Data Modeling, Forecasting, Risk Analysis, Probability & Statistics, Business Modeling, Statistical Analysis, Simulation and Simulation Software, Process Improvement and Optimization

      4.2
      Rating, 4.2 out of 5 stars
      ·
      3.8K reviews

      Mixed · Course · 1 - 4 Weeks

    • U

      University of Colorado Boulder

      Project Management

      Skills you'll gain: User Story, Supplier Management, Project Schedules, Project Closure, Engineering Management, Milestones (Project Management), Team Leadership, Stakeholder Management, Agile Project Management, Scheduling, Scrum (Software Development), Procurement, Quality Management, Project Planning, Risk Management, Agile Methodology, Project Scoping, Resource Management, Stakeholder Communications, Sprint Planning

      Build toward a degree

      4.8
      Rating, 4.8 out of 5 stars
      ·
      1.3K reviews

      Beginner · Specialization · 1 - 3 Months

    1…262728…414

    In summary, here are 10 of our most popular customer experience improvement courses

    • Data Warehousing for Business Intelligence: University of Colorado System
    • Generative AI for Software Development: DeepLearning.AI
    • Foundations of Business Intelligence: Google
    • C# Programming for Unity Game Development: University of Colorado System
    • Microeconomics Principles: University of Illinois Urbana-Champaign
    • Scrum Master Certification: LearnQuest
    • Introduction to Machine Learning: Duke University
    • How to Write and Publish a Scientific Paper (Project-Centered Course): École Polytechnique
    • Advanced Valuation and Strategy - M&A, Private Equity, and Venture Capital: Erasmus University Rotterdam
    • Meta iOS UI Development: Meta

    Other topics to explore

    Arts and Humanities
    338 courses
    Business
    1095 courses
    Computer Science
    668 courses
    Data Science
    425 courses
    Information Technology
    145 courses
    Health
    471 courses
    Math and Logic
    70 courses
    Personal Development
    137 courses
    Physical Science and Engineering
    413 courses
    Social Sciences
    401 courses
    Language Learning
    150 courses

    Coursera Footer

    Technical Skills

    • ChatGPT
    • Coding
    • Computer Science
    • Cybersecurity
    • DevOps
    • Ethical Hacking
    • Generative AI
    • Java Programming
    • Python
    • Web Development

    Analytical Skills

    • Artificial Intelligence
    • Big Data
    • Business Analysis
    • Data Analytics
    • Data Science
    • Financial Modeling
    • Machine Learning
    • Microsoft Excel
    • Microsoft Power BI
    • SQL

    Business Skills

    • Accounting
    • Digital Marketing
    • E-commerce
    • Finance
    • Google
    • Graphic Design
    • IBM
    • Marketing
    • Project Management
    • Social Media Marketing

    Career Resources

    • Essential IT Certifications
    • High-Income Skills to Learn
    • How to Get a PMP Certification
    • How to Learn Artificial Intelligence
    • Popular Cybersecurity Certifications
    • Popular Data Analytics Certifications
    • What Does a Data Analyst Do?
    • Career Development Resources
    • Career Aptitude Test
    • Share your Coursera Learning Story

    Coursera

    • About
    • What We Offer
    • Leadership
    • Careers
    • Catalog
    • Coursera Plus
    • Professional Certificates
    • MasterTrack® Certificates
    • Degrees
    • For Enterprise
    • For Government
    • For Campus
    • Become a Partner
    • Social Impact
    • Free Courses
    • ECTS Credit Recommendations

    Community

    • Learners
    • Partners
    • Beta Testers
    • Blog
    • The Coursera Podcast
    • Tech Blog
    • Teaching Center

    More

    • Press
    • Investors
    • Terms
    • Privacy
    • Help
    • Accessibility
    • Contact
    • Articles
    • Directory
    • Affiliates
    • Modern Slavery Statement
    • Manage Cookie Preferences
    Learn Anywhere
    Download on the App Store
    Get it on Google Play
    Logo of Certified B Corporation
    © 2025 Coursera Inc. All rights reserved.
    • Coursera Facebook
    • Coursera Linkedin
    • Coursera Twitter
    • Coursera YouTube
    • Coursera Instagram
    • Coursera TikTok