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Explore the Customer Journey Course Catalog
Utrecht University
Skills you'll gain: Child Development, Human Development, Speech Language Pathology, Developmental Disabilities, Human Learning, Systems Thinking, Learning Theory, Research, Neurology, Cultural Diversity, Biology
- Status: Free Trial
Emory University
Skills you'll gain: Marketing Channel, Strategic Marketing, Business Marketing, Direct Selling, Go To Market Strategy, Target Market, Customer Analysis, Market Research, Marketing Strategies, Customer Insights, Market Opportunities, Customer Demand Planning, E-Commerce, Compensation Management, Strategic Partnership, Consumer Behaviour, New Business Development, Supply Chain, Strategic Thinking, B2B Sales
- Status: Free Trial
University of Toronto
Skills you'll gain: ArcGIS, Spatial Data Analysis, Geographic Information Systems, Geospatial Mapping, Data Mapping, Global Positioning Systems, Data Modeling, Data Capture
- Status: Free Trial
Skills you'll gain: Data Governance, Descriptive Analytics, Data Storytelling, Supply Chain, Supply Chain Management, Demand Planning, Presentations, Supply Chain Systems, Supply Chain Planning, Process Improvement, Data Management, Data Lakes, Predictive Analytics, Customer Demand Planning, Forecasting, Data Analysis, Data Analysis Software, Real Time Data, Data Visualization Software, Inventory Management System
- Status: Free Trial
Macquarie University
Skills you'll gain: Change Management, Organizational Change, Business Transformation, Process Management, Influencing, Leadership, Adaptability, Innovation, Resource Management, Gap Analysis, Dealing With Ambiguity, Resilience, Creative Thinking
- Status: Free Trial
Skills you'll gain: Overcoming Objections, Prospecting and Qualification, Customer Relationship Management, Lead Generation, Sales Development, Time Management, Business Writing, Salesforce, Writing, Cold Calling, Sales Prospecting, Growth Mindedness, Verbal Communication Skills, Cultural Diversity, Sales Enablement, Empathy, Emotional Intelligence, Professional Development, Interviewing Skills, Communication
- Status: Free Trial
CVS Health
Skills you'll gain: De-escalation Techniques, Greeting Customers, Cross Selling, Retail Sales, Customer Service, Upselling, Conflict Management, Product Knowledge, Retail Store Operations, Customer Relationship Building, Transaction Processing, Customer Engagement, Professionalism, Company, Product, and Service Knowledge, Empathy, Verbal Communication Skills, Social Media
- Status: Free Trial
Advancing Women in Tech
Skills you'll gain: Product Roadmaps, Product Management, Customer Retention, Cross-Functional Team Leadership, Professional Networking, Financial Analysis, Product Strategy, Technical Product Management, Product Requirements, Product Development, Financial Statement Analysis, Product Lifecycle Management, New Product Development, Innovation, Team Leadership, Artificial Intelligence and Machine Learning (AI/ML), User Experience Design, Performance Management, Interviewing Skills, Branding
- Status: Free Trial
HubSpot Academy
Skills you'll gain: Prospecting and Qualification, Lead Generation, Consumer Behaviour, Sales Enablement, Sales Management, Service Level Agreement, Sales Strategy, Sales Process, Sales, Customer Acquisition Management, Content Marketing, Business Strategy, Customer experience strategy (CX), Customer Retention
- Status: Free Trial
Google
Skills you'll gain: Adobe XD, User Experience Design, Usability Testing, Figma (Design Software), Responsive Web Design, Wireframing, Information Architecture, User Experience, Prototyping, UI/UX Research, Presentations, Design Reviews, User Story, Storyboarding, Mockups, Ideation, Software Documentation, User Research, User Centered Design, Web Design
Universidad de los Andes
Skills you'll gain: Marketing, Strategic Marketing, Product Marketing, Consumer Behaviour, Communication Strategies, Sustainability Reporting, Marketing Strategies, Brand Management, Corporate Sustainability, Market Analysis, Environmental Issue, Business Strategy, Target Market
- Status: Free TrialStatus: AI skills
Google Cloud
Skills you'll gain: Cloud Security, Identity and Access Management, Intrusion Detection and Prevention, Computer Security Incident Management, Threat Management, Cyber Threat Hunting, Risk Management Framework, Cyber Attacks, Cyber Operations, Vulnerability Management, Continuous Monitoring, Event Monitoring, Disaster Recovery, Generative AI, DevSecOps, Cloud Standards, Cloud Computing, Data Security, Google Cloud Platform, Cybersecurity
In summary, here are 10 of our most popular customer journey courses
- Understanding child development: from synapse to society:Â Utrecht University
- Marketing Channel Strategy & B2B2C Routes to Market:Â Emory University
- Introduction to GIS Mapping:Â University of Toronto
- Unilever Supply Chain Data Analyst:Â Unilever
- Leading transformations: Manage change:Â Macquarie University
- Salesforce Sales Development Representative:Â Salesforce
- Interacting with Customers:Â CVS Health
- Real-World Product Management:Â Advancing Women in Tech
- Sales Training: Inbound Business Strategy:Â HubSpot Academy
- Google UX Design (PT):Â Google