• For Individuals
  • For Businesses
  • For Universities
  • For Governments
Coursera
  • Online Degrees
  • Careers
  • Log In
  • Join for Free
    Coursera
    • Browse
    • Service Improvement
    Skip to search results

    Filter by

    Subject
    Required
     *

    Language
    Required
     *

    The language used throughout the course, in both instruction and assessments.

    Learning Product
    Required
     *

    Build job-relevant skills in under 2 hours with hands-on tutorials.
    Learn from top instructors with graded assignments, videos, and discussion forums.
    Learn a new tool or skill in an interactive, hands-on environment.
    Get in-depth knowledge of a subject by completing a series of courses and projects.
    Earn career credentials from industry leaders that demonstrate your expertise.
    Earn career credentials while taking courses that count towards your Master’s degree.
    Earn your Bachelor’s or Master’s degree online for a fraction of the cost of in-person learning.
    Earn a university-issued career credential in a flexible, interactive format.

    Level
    Required
     *

    Duration
    Required
     *

    Skills
    Required
     *

    Subtitles
    Required
     *

    Educator
    Required
     *

    Results for "service improvement"

    • Status: New
      New
      P

      Packt

      Microsoft Power BI - The Complete Masterclass [2023 EDITION]

      Skills you'll gain: Data Analysis Expressions (DAX), Power BI, Data Transformation, Data Modeling, Data Visualization Software, Interactive Data Visualization, Statistical Visualization, Data Storytelling, Data Integration, Dashboard, Data Manipulation, Microsoft Excel, Data Import/Export, Pivot Tables And Charts, Business Intelligence, Data Cleansing, Data Security

      Intermediate · Course · 3 - 6 Months

    • Status: New
      New
      Status: Free Trial
      Free Trial
      Z

      Zoho Corporation

      Getting Started with Zoho CRM for Sales Reps

      Skills you'll gain: Customer Relationship Management (CRM) Software, Customer Relationship Management, Sales Process, Sales Operations, Sales Pipelines, Workflow Management, Business Process Automation, Lead Generation

      Beginner · Course · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      R

      Rutgers the State University of New Jersey

      Supply Chain Analytics

      Skills you'll gain: Demand Planning, Competitive Intelligence, Strategic Sourcing, Competitive Analysis, Procurement, Market Intelligence, Purchasing, Supplier Management, Supply Chain, Inventory Management, Supply Management, Vendor Management, Management Consulting, Data Collection, Inventory Control, Business Consulting, Supply Chain Management, Inventory Control Systems, Forecasting, Supplier Performance Management

      4.6
      Rating, 4.6 out of 5 stars
      ·
      2.2K reviews

      Beginner · Specialization · 3 - 6 Months

    • Status: New
      New
      Status: Free Trial
      Free Trial
      W

      Whizlabs

      AWS: Management and Governance

      Skills you'll gain: Amazon CloudWatch, AWS CloudFormation, Cloud Management, Infrastructure as Code (IaC), Amazon S3, Amazon Elastic Compute Cloud, AWS Identity and Access Management (IAM), Multi-Tenant Cloud Environments, System Monitoring, Configuration Management, Performance Tuning, Security Controls

      Intermediate · Course · 1 - 4 Weeks

    • Status: New
      New
      Status: Free Trial
      Free Trial
      W

      Whizlabs

      Azure AI & ML: Optimize Language Models for AI Applications

      Skills you'll gain: MLOps (Machine Learning Operations), Microsoft Azure, Prompt Engineering, Application Deployment, Artificial Intelligence and Machine Learning (AI/ML), Data Pipelines, Applied Machine Learning, Large Language Modeling, Continuous Monitoring, Generative AI, Performance Tuning

      Intermediate · Course · 1 - 4 Weeks

    • Status: New
      New
      Status: Free Trial
      Free Trial
      I

      Illinois Tech

      Cloud Computing: Infrastructure and Platforms

      Skills you'll gain: Virtualization, Cloud-Native Computing, Network Security, Cloud Computing, Amazon Web Services, Infrastructure as Code (IaC), Cloud Computing Architecture, Virtual Machines, Network Troubleshooting, Cloud Storage, Hyper-V, Software-Defined Networking, Cloud Infrastructure, VMware ESX Servers, Network Monitoring, Threat Modeling, TCP/IP, Network Architecture, Data Centers, Data Storage

      Build toward a degree

      4.6
      Rating, 4.6 out of 5 stars
      ·
      16 reviews

      Intermediate · Specialization · 3 - 6 Months

    • Status: New
      New
      Status: Free Trial
      Free Trial
      A

      Adobe

      Course 2: Introduction to Adobe Commerce

      Skills you'll gain: E-Commerce, Advertising, Scalability, B2B Sales, Merchandising, Order Management, Growth Strategies, Personalized Service, Customer Engagement, Promotions and Campaigns, Real Time Data

      Beginner · Course · 1 - 4 Weeks

    • Status: New
      New
      C

      Coursera Instructor Network

      GenAI for Loan Officers: Revolutionizing Credit Scoring

      Skills you'll gain: Loan Origination, Lending and Underwriting, Consumer Lending, Commercial Lending, Workflow Management, Generative AI, Regulatory Compliance, Customer Communications Management, Compliance Management, Loans, Customer experience improvement, Credit Risk, Document Management, Financial Services, Business Process Automation, Artificial Intelligence, Ethical Standards And Conduct, Automation, Risk Management

      Intermediate · Course · 1 - 4 Weeks

    • Status: New
      New
      P

      Packt

      Mastering AWS CDK - Coding Cloud Architectures

      Skills you'll gain: Infrastructure as Code (IaC), Amazon Web Services, Cloud Development, Cloud Applications, Amazon Elastic Compute Cloud, API Gateway, Cloud Infrastructure, Development Environment, Serverless Computing, Software Development, System Configuration, Amazon S3, Amazon DynamoDB, Infrastructure Security, Network Administration, Restful API, TypeScript

      Intermediate · Course · 1 - 3 Months

    • Status: New
      New
      P

      Packt

      CompTIA A+ Core 1 (220-1101)

      Skills you'll gain: Cloud Computing, Network Troubleshooting, Computer Hardware, Hardware Troubleshooting, Cloud Services, Virtualization, Networking Hardware, Desktop Support, TCP/IP, Network Protocols, Technical Support and Services, Help Desk Support, Mobile Security, Dynamic Host Configuration Protocol (DHCP), Peripheral Devices, System Configuration, Wireless Networks

      Beginner · Course · 1 - 3 Months

    • Status: New
      New
      Status: Free Trial
      Free Trial
      W

      Whizlabs

      Exam Prep DP-100: Microsoft Azure Data Scientist Associate

      Skills you'll gain: Statistical Modeling, Microsoft Azure, MLOps (Machine Learning Operations), Azure Synapse Analytics, Apache Spark, Prompt Engineering, Data Management, Data Science, Applied Machine Learning, Artificial Intelligence and Machine Learning (AI/ML), Machine Learning, Statistics, Cloud Computing, Application Deployment, Data Pipelines, Large Language Modeling, Continuous Monitoring, Data Processing, Generative AI, Data Ethics

      Intermediate · Specialization · 1 - 3 Months

    • Status: New
      New
      Status: Free Trial
      Free Trial
      D

      Dartmouth College

      Data Analytics for Digital Transformation

      Skills you'll gain: Digital Transformation, Business Ethics, Customer experience improvement, Predictive Analytics, Simulation and Simulation Software, Business Transformation, Scikit Learn (Machine Learning Library), Operations Research, Analytics, Business Technologies, Business Analytics, Data-Driven Decision-Making, Feature Engineering, Business Modeling, Systems Thinking, Complex Problem Solving, Process Optimization, Technology Strategies, Applied Machine Learning, Statistical Machine Learning

      Intermediate · Specialization · 3 - 6 Months

    1…192021…221

    In summary, here are 10 of our most popular service improvement courses

    • Microsoft Power BI - The Complete Masterclass [2023 EDITION]: Packt
    • Getting Started with Zoho CRM for Sales Reps: Zoho Corporation
    • Supply Chain Analytics: Rutgers the State University of New Jersey
    • AWS: Management and Governance: Whizlabs
    • Azure AI & ML: Optimize Language Models for AI Applications: Whizlabs
    • Cloud Computing: Infrastructure and Platforms: Illinois Tech
    • Course 2: Introduction to Adobe Commerce: Adobe
    • GenAI for Loan Officers: Revolutionizing Credit Scoring: Coursera Instructor Network
    • Mastering AWS CDK - Coding Cloud Architectures: Packt
    • CompTIA A+ Core 1 (220-1101): Packt

    Other topics to explore

    Arts and Humanities
    338 courses
    Business
    1095 courses
    Computer Science
    668 courses
    Data Science
    425 courses
    Information Technology
    145 courses
    Health
    471 courses
    Math and Logic
    70 courses
    Personal Development
    137 courses
    Physical Science and Engineering
    413 courses
    Social Sciences
    401 courses
    Language Learning
    150 courses

    Coursera Footer

    Technical Skills

    • ChatGPT
    • Coding
    • Computer Science
    • Cybersecurity
    • DevOps
    • Ethical Hacking
    • Generative AI
    • Java Programming
    • Python
    • Web Development

    Analytical Skills

    • Artificial Intelligence
    • Big Data
    • Business Analysis
    • Data Analytics
    • Data Science
    • Financial Modeling
    • Machine Learning
    • Microsoft Excel
    • Microsoft Power BI
    • SQL

    Business Skills

    • Accounting
    • Digital Marketing
    • E-commerce
    • Finance
    • Google
    • Graphic Design
    • IBM
    • Marketing
    • Project Management
    • Social Media Marketing

    Career Resources

    • Essential IT Certifications
    • High-Income Skills to Learn
    • How to Get a PMP Certification
    • How to Learn Artificial Intelligence
    • Popular Cybersecurity Certifications
    • Popular Data Analytics Certifications
    • What Does a Data Analyst Do?
    • Career Development Resources
    • Career Aptitude Test
    • Share your Coursera Learning Story

    Coursera

    • About
    • What We Offer
    • Leadership
    • Careers
    • Catalog
    • Coursera Plus
    • Professional Certificates
    • MasterTrack® Certificates
    • Degrees
    • For Enterprise
    • For Government
    • For Campus
    • Become a Partner
    • Social Impact
    • Free Courses
    • ECTS Credit Recommendations

    Community

    • Learners
    • Partners
    • Beta Testers
    • Blog
    • The Coursera Podcast
    • Tech Blog
    • Teaching Center

    More

    • Press
    • Investors
    • Terms
    • Privacy
    • Help
    • Accessibility
    • Contact
    • Articles
    • Directory
    • Affiliates
    • Modern Slavery Statement
    • Manage Cookie Preferences
    Learn Anywhere
    Download on the App Store
    Get it on Google Play
    Logo of Certified B Corporation
    © 2025 Coursera Inc. All rights reserved.
    • Coursera Facebook
    • Coursera Linkedin
    • Coursera Twitter
    • Coursera YouTube
    • Coursera Instagram
    • Coursera TikTok