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    Customer Experience Courses Online

    Master customer experience (CX) strategies for enhancing satisfaction and loyalty. Learn to design and manage positive customer interactions.

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    Explore the Customer Experience Course Catalog

    • Status: Free
      Free
      G

      Goldman Sachs

      Fundamentals of Operations, with Goldman Sachs 10,000 Women

      Skills you'll gain: Process Mapping, Operational Efficiency, Business Operations, Operations Management, Operational Analysis, Business Process, Process Improvement, Customer experience improvement, Growth Strategies, Business Technologies, Competitive Analysis

      4.6
      Rating, 4.6 out of 5 stars
      ·
      353 reviews

      Mixed · Course · 1 - 4 Weeks

    • Status: Free
      Free
      C

      Coursera Project Network

      Strategically Build and Engage Your Network on LinkedIn

      Skills you'll gain: LinkedIn, Drive Engagement, Content Creation, Social Media Content, Professional Networking, Social Media, Relationship Building, Branding, Professional Development, Strategic Partnership

      4.5
      Rating, 4.5 out of 5 stars
      ·
      332 reviews

      Intermediate · Guided Project · Less Than 2 Hours

    • Status: Free Trial
      Free Trial
      N

      Northwestern University

      Social Marketing Capstone Project

      Skills you'll gain: Peer Review, Key Performance Indicators (KPIs), Social Media Marketing, Strategic Marketing, Marketing, Marketing Strategies, Budgeting, Social Media Strategy, Marketing Planning, Performance Measurement, Campaign Management, Business Planning, Market Analysis, Customer Engagement

      4.9
      Rating, 4.9 out of 5 stars
      ·
      359 reviews

      Mixed · Course · 1 - 3 Months

    • Status: Free
      Free
      S

      Stanford University

      Giving 2.0: The MOOC

      Skills you'll gain: Philanthropy, Fundraising, Resource Utilization, Program Evaluation, Lifelong Learning, Strategic Decision-Making, Professional Networking, Social Media, Planning, Innovation, Research

      4.6
      Rating, 4.6 out of 5 stars
      ·
      196 reviews

      Mixed · Course · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      R

      Rutgers the State University of New Jersey

      Logistics Excellence

      Skills you'll gain: Logistics, Logistics Management, Warehouse Management, Supply Chain Management, Supply Chain, Transportation Management, Supply Chain Systems, Inventory and Warehousing, Order Fulfillment, Relationship Management, Supplier Relationship Management, Cash Flows

      4.7
      Rating, 4.7 out of 5 stars
      ·
      54 reviews

      Advanced · Course · 1 - 4 Weeks

    • S

      Starweaver

      Effective Inventory Management and Optimization

      Skills you'll gain: Inventory Control, Inventory Management, Demand Planning, Inventory Management System, Customer Demand Planning, Materials Management, Forecasting, Cost Reduction, Cost Management, Key Performance Indicators (KPIs), Analysis

      4.4
      Rating, 4.4 out of 5 stars
      ·
      31 reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      R

      Rice University

      Principles of Computing (Part 2)

      Skills you'll gain: Computational Thinking, Programming Principles, Algorithms, Data Structures, Theoretical Computer Science, Computer Programming, Mathematical Software, Python Programming, Computer Science, Debugging, Data Validation, Game Design, Simulations

      4.8
      Rating, 4.8 out of 5 stars
      ·
      364 reviews

      Intermediate · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      U

      University of Colorado Boulder

      Embedded Interface Design

      Skills you'll gain: User Research, User Experience Design, User Experience, User Interface and User Experience (UI/UX) Design, Usability, Verification And Validation, UI/UX Research, Persona (User Experience), Usability Testing, User Centered Design, Internet Of Things, User Interface (UI), Cloud Computing Architecture, Amazon Web Services, Embedded Systems, Human Computer Interaction, Prototyping, Application Security, Application Programming Interface (API), Microservices

      Build toward a degree

      4.5
      Rating, 4.5 out of 5 stars
      ·
      142 reviews

      Intermediate · Specialization · 3 - 6 Months

    • Status: Free
      Free
      U

      University of Washington

      U101: Understanding College and College Life

      Skills you'll gain: Higher Education, Learning Strategies, Student Services, Student Support and Services, Productivity, Time Management, Personal Development, Planning, Decision Making, Adaptability, Relationship Building, Social Skills

      4.6
      Rating, 4.6 out of 5 stars
      ·
      498 reviews

      Mixed · Course · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      S

      Starweaver

      Business Analysis Mastery: Planning, Skills, and Perspective

      Skills you'll gain: Stakeholder Engagement, Business Analysis, Business Intelligence, Business Process, Business Planning, Business Process Management, Stakeholder Communications, Enterprise Architecture, Business Consulting, Requirements Analysis, Information Technology, Agile Methodology, Governance, Information Management

      4.7
      Rating, 4.7 out of 5 stars
      ·
      63 reviews

      Intermediate · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      U

      University of Colorado Boulder

      Print and Digital Elements of Design: Branding and User Experience

      Skills you'll gain: Color Theory, Graphic Design, Typography, User Experience Design, Digital Design, Design, Design Elements And Principles, Graphics Software, Adobe InDesign, Design Software, Photo Editing, Web Design and Development, Adobe Photoshop

      4.8
      Rating, 4.8 out of 5 stars
      ·
      263 reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: Free
      Free
      C

      Coursera Project Network

      Utilize LinkedIn for Career Search

      Skills you'll gain: LinkedIn, Professional Networking, Professional Development, Talent Sourcing, Social Media, Job Analysis

      4.6
      Rating, 4.6 out of 5 stars
      ·
      263 reviews

      Intermediate · Guided Project · Less Than 2 Hours

    Customer Experience learners also search

    User Experience
    Beginner User Experience
    User Experience Projects
    Advanced User Experience
    UX Design
    UI
    Beginner UX Design
    Information Design
    1…154155156…403

    In summary, here are 10 of our most popular customer experience courses

    • Fundamentals of Operations, with Goldman Sachs 10,000 Women: Goldman Sachs
    • Strategically Build and Engage Your Network on LinkedIn : Coursera Project Network
    • Social Marketing Capstone Project: Northwestern University
    • Giving 2.0: The MOOC: Stanford University
    • Logistics Excellence: Rutgers the State University of New Jersey
    • Effective Inventory Management and Optimization : Starweaver
    • Principles of Computing (Part 2): Rice University
    • Embedded Interface Design: University of Colorado Boulder
    • U101: Understanding College and College Life: University of Washington
    • Business Analysis Mastery: Planning, Skills, and Perspective: Starweaver

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