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    Customer Experience Courses Online

    Master customer experience (CX) strategies for enhancing satisfaction and loyalty. Learn to design and manage positive customer interactions.

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    Explore the Customer Experience Course Catalog

    • Status: Free Trial
      Free Trial
      E

      EDUCBA

      Introduction to SIEM (Splunk)

      Skills you'll gain: Security Information and Event Management (SIEM), Splunk, Threat Detection, System Monitoring, Cybersecurity, Event Monitoring, Incident Response, Data Analysis Software, Information Management, Data Management, Real Time Data, Data Import/Export, Data Storage, Configuration Management, Software Installation, User Interface (UI)

      4.7
      Rating, 4.7 out of 5 stars
      ·
      154 reviews

      Beginner · Course · 1 - 4 Weeks

    • I

      ISC2

      Cryptography

      Skills you'll gain: Cryptography, Key Management, Public Key Infrastructure, Encryption, Data Security, Cybersecurity, Authentications, Email Security, Data Integrity, IT Security Architecture, Virtual Private Networks (VPN), Algorithms

      4.9
      Rating, 4.9 out of 5 stars
      ·
      81 reviews

      Beginner · Course · 1 - 4 Weeks

    • U

      Universitat Autònoma de Barcelona

      Sustainable high-end tourism

      Skills you'll gain: Service Design, Hospitality, Hospitality Management, Customer Insights, Customer experience strategy (CX), Corporate Sustainability, Consumer Behaviour, Environmental Social And Corporate Governance (ESG), Marketing Strategy and Techniques, Innovation, Communication

      4.7
      Rating, 4.7 out of 5 stars
      ·
      32 reviews

      Intermediate · Course · 1 - 3 Months

    • U

      University of New Mexico

      Negocios Internacionales II

      Skills you'll gain: International Finance, Global Marketing, Company, Product, and Service Knowledge, Small Business Accounting, Organizational Structure, Business, Business Management, Market Analysis, Human Resource Management, Economics, People Management, Entrepreneurship, Business Strategy, Market Dynamics, Consumer Behaviour

      4.7
      Rating, 4.7 out of 5 stars
      ·
      533 reviews

      Mixed · Course · 1 - 3 Months

    • S

      Sapienza University of Rome

      At the Origins of the Mediterranean Civilization: Archaeology of the City from the Levant to the West - 3rd-1st millennium BC

      Skills you'll gain: Ancient History, World History, Art History, Social Sciences, Anthropology, Water Resources, Cultural Diversity, Sociology, Economics

      4.5
      Rating, 4.5 out of 5 stars
      ·
      424 reviews

      Beginner · Course · 1 - 3 Months

    • A

      Arm

      Introduction to Microprocessors

      Skills you'll gain: Microarchitecture, Computer Architecture, Hardware Architecture, Computer Hardware, Computer Systems, System Programming, Embedded Systems, Data Storage, Computer Programming, C (Programming Language)

      4.6
      Rating, 4.6 out of 5 stars
      ·
      47 reviews

      Beginner · Course · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      U

      University of Colorado System

      Clinical Data Models and Data Quality Assessments

      Skills you'll gain: Extract, Transform, Load, Data Modeling, Clinical Data Management, Database Design, Data Quality, Data Transformation, Data Validation, Data Integration, Health Informatics, Relational Databases, SQL

      4.2
      Rating, 4.2 out of 5 stars
      ·
      64 reviews

      Intermediate · Course · 1 - 3 Months

    • Status: New
      New
      C

      Coursera Instructor Network

      GenAI for Customer Insights

      Skills you'll gain: Customer Insights, Customer Analysis, Customer experience strategy (CX), Generative AI, User Feedback, Customer Data Management, Personalized Service, Customer Engagement, Business Intelligence, Trend Analysis, Data-Driven Decision-Making, Predictive Analytics, Artificial Intelligence

      Beginner · Course · 1 - 4 Weeks

    • Status: Free
      Free
      D

      Duke University

      Space Medicine

      Skills you'll gain: Medical Equipment and Technology, Medical Science and Research, Emergency Medicine, Vital Signs, Patient Safety, Preventative Care, Aerospace Basic Quality System Standards, Radiation Protection, Human Factors, Respiration, Environmental Engineering, Physics, Engineering Design Process

      4.8
      Rating, 4.8 out of 5 stars
      ·
      505 reviews

      Beginner · Course · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      I

      Imperial College London

      Foundations of Public Health Practice: Behaviour & Behaviour Change

      Skills you'll gain: Behavioral Economics, Behavioral Health, Public Health, Public Health and Disease Prevention, Health Policy, Cultural Responsiveness, Community Health, Policy Development, Psychology, Risk Analysis

      4.8
      Rating, 4.8 out of 5 stars
      ·
      105 reviews

      Beginner · Course · 1 - 4 Weeks

    • C

      Coursera Instructor Network

      How to Develop Standard Operating Procedures (SOPs)

      Skills you'll gain: Standard Operating Procedure, Operational Efficiency, Lean Methodologies, Quality Assurance, Procedure Development, Operational Excellence, Business Process, Occupational Safety And Health, Process Management, Safety Assurance, Workflow Management, Process Improvement and Optimization, Workforce Management, Continuous Improvement Process

      4.8
      Rating, 4.8 out of 5 stars
      ·
      29 reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: Free
      Free
      C

      Coursera Project Network

      Collaborating with G Suite Apps

      Skills you'll gain: Collaborative Software, Google Workspace, Gmail, Telecommuting, File Management, Document Management

      4.7
      Rating, 4.7 out of 5 stars
      ·
      383 reviews

      Beginner · Guided Project · Less Than 2 Hours

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    In summary, here are 10 of our most popular customer experience courses

    • Introduction to SIEM (Splunk): EDUCBA
    • Cryptography : ISC2
    • Sustainable high-end tourism: Universitat Autònoma de Barcelona
    • Negocios Internacionales II: University of New Mexico
    • At the Origins of the Mediterranean Civilization: Archaeology of the City from the Levant to the West - 3rd-1st millennium BC: Sapienza University of Rome
    • Introduction to Microprocessors: Arm
    • Clinical Data Models and Data Quality Assessments: University of Colorado System
    • GenAI for Customer Insights: Coursera Instructor Network
    • Space Medicine: Duke University
    • Foundations of Public Health Practice: Behaviour & Behaviour Change: Imperial College London

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