• For Individuals
  • For Businesses
  • For Universities
  • For Governments
Coursera
  • Online Degrees
  • Careers
  • Log In
  • Join for Free
    Coursera
    • Browse
    • Customer Experience Strategy Cx
    Skip to search results

    Filter by

    Subject
    Required
     *

    Language
    Required
     *

    The language used throughout the course, in both instruction and assessments.

    Learning Product
    Required
     *

    Level
    Required
     *

    Duration
    Required
     *

    Skills
    Required
     *

    Subtitles
    Required
     *

    Educator
    Required
     *

    Results for "customer experience strategy (cx)"

    • I

      Instituto Tecnológico de Aeronáutica

      Desenvolvimento Ágil com Padrões de Projeto

      Skills you'll gain: Object Oriented Programming (OOP), Software Design Patterns, Object Oriented Design, Java, Software Design, Dependency Analysis, Test Driven Development (TDD)

      4.7
      Rating, 4.7 out of 5 stars
      ·
      75 reviews

      Intermediate · Course · 1 - 4 Weeks

    • U

      University at Buffalo

      Computer Vision Basics

      Skills you'll gain: Computer Vision, Image Analysis, Computer Graphics, Visualization (Computer Graphics), Data Processing, Digital Design, Artificial Intelligence, Matlab, Linear Algebra, Algorithms, Calculus, Probability & Statistics

      4.2
      Rating, 4.2 out of 5 stars
      ·
      1.8K reviews

      Intermediate · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      L

      Lund University

      European Business Law: Competing in Europe

      Skills you'll gain: Intellectual Property, Legal Writing, Law, Regulation, and Compliance, Case Law, Compliance Management, Business Strategy, Commercial Laws, Competitive Analysis, Mergers & Acquisitions, Advocacy, Brand Strategy, Procurement

      4.8
      Rating, 4.8 out of 5 stars
      ·
      299 reviews

      Beginner · Course · 1 - 3 Months

    • S

      Sciences Po

      Entreprendre dans les Industries Culturelles à l'ère du numérique

      Skills you'll gain: Promotional Strategies, Entrepreneurship, Business Leadership, Business Modeling, New Business Development, Entrepreneurial Finance, Innovation, Digital Content, Content Creation, Digital Transformation, Consumer Behaviour, Marketing Strategies, Intellectual Property

      4.6
      Rating, 4.6 out of 5 stars
      ·
      158 reviews

      Beginner · Course · 1 - 3 Months

    • U

      University of Toronto

      Knowledge and Skills for Dementia Care: the SSLD Approach

      Skills you'll gain: Gerontology, Long Term Care, Caregiving, Nursing Homes, Home Health Care, Mental and Behavioral Health, Psychosocial Assessments, Disabilities, Care Management, Cultural Sensitivity, Decision Support Systems, Behavior Management, Needs Assessment

      4.6
      Rating, 4.6 out of 5 stars
      ·
      124 reviews

      Beginner · Course · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      I

      IE Business School

      Gestión del canal de distribución y retailing

      Skills you'll gain: Retail Management, Marketing Channel, Supply Chain Planning, Retail Sales, Merchandise Displays, Supply Chain, Product Assortment, Logistics Management, Business Strategy, Business Technologies, Competitive Analysis, Technology Strategies, Promotional Strategies, E-Commerce, Conflict Management, Growth Strategies, Customer experience improvement, Consumer Behaviour, Digital Transformation

      4.7
      Rating, 4.7 out of 5 stars
      ·
      437 reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      M

      Meta

      Desarrollador de Meta de IOS

      Skills you'll gain: React Native, User Research, UI/UX Research, Persona (User Experience), Apple iOS, Restful API, Core Data (Software), Design Research, Version Control, Swift Programming, User Experience Design, Unix Commands, User Interface (UI), User Interface and User Experience (UI/UX) Design, Interaction Design, Git (Version Control System), Apple Xcode, Algorithms, Jest (JavaScript Testing Framework), Mobile Development

      4.6
      Rating, 4.6 out of 5 stars
      ·
      162 reviews

      Beginner · Professional Certificate · 3 - 6 Months

    • Status: Free Trial
      Free Trial
      K

      Kennesaw State University

      Professional Selling: 3 Steps to High-Performance

      Skills you'll gain: Sales Prospecting, Prospecting and Qualification, Sales Process, Overcoming Objections, Selling Techniques, Verbal Communication Skills, Sales, Sales Presentation, B2B Sales, Sales Strategy, Customer Relationship Building, General Sales Practices, Needs Assessment, Rapport Building, Sales Pipelines, Solution Selling, Communication, Consumer Behaviour, Lead Generation, Telephone Skills

      4.7
      Rating, 4.7 out of 5 stars
      ·
      68 reviews

      Beginner · Specialization · 3 - 6 Months

    • Status: Free Trial
      Free Trial
      K

      Khalifa University

      Arabic for Beginners

      Skills you'll gain: Oral Comprehension, Language Learning, Language Competency, Culture, Vocabulary, Writing, Cultural Diversity, Grammar, Oral Expression, Literacy, Language Interpretation, Translation, and Studies

      4.6
      Rating, 4.6 out of 5 stars
      ·
      100 reviews

      Beginner · Specialization · 3 - 6 Months

    • Status: Free Trial
      Free Trial
      U

      University of Pennsylvania

      Wharton Entrepreneurship Capstone

      Skills you'll gain: Proposal Development, Business Valuation, Peer Review, Financial Analysis, Due Diligence, Presentations, Entrepreneurship, Business Planning, Competitive Analysis, Constructive Feedback, Storytelling, Business Research, Financial Forecasting, Market Analysis, Business Strategy

      4.7
      Rating, 4.7 out of 5 stars
      ·
      263 reviews

      Mixed · Course · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      U

      University of Minnesota

      Black-box and White-box Testing

      Skills you'll gain: Cucumber (Software), Gherkin (Scripting Language), Software Testing, Testability, Test Case, Behavior-Driven Development, Code Coverage, Acceptance Testing, Unit Testing, Functional Testing, Test Automation, Requirements Analysis, Java Programming

      3.8
      Rating, 3.8 out of 5 stars
      ·
      112 reviews

      Intermediate · Course · 1 - 4 Weeks

    • U

      University of Zurich

      Teaching Science at University

      Skills you'll gain: Laboratory Experience, Teaching, Instructional Strategies, Experimentation, Education and Training, Drive Engagement, Course Development, Scientific Methods, Simulations

      4.6
      Rating, 4.6 out of 5 stars
      ·
      190 reviews

      Beginner · Course · 1 - 3 Months

    1…150151152…527

    In summary, here are 10 of our most popular customer experience strategy (cx) courses

    • Desenvolvimento Ágil com Padrões de Projeto: Instituto Tecnológico de Aeronáutica
    • Computer Vision Basics: University at Buffalo
    • European Business Law: Competing in Europe: Lund University
    • Entreprendre dans les Industries Culturelles à l'ère du numérique: Sciences Po
    • Knowledge and Skills for Dementia Care: the SSLD Approach : University of Toronto
    • Gestión del canal de distribución y retailing : IE Business School
    • Desarrollador de Meta de IOS: Meta
    • Professional Selling: 3 Steps to High-Performance: Kennesaw State University
    • Arabic for Beginners: Khalifa University
    • Wharton Entrepreneurship Capstone: University of Pennsylvania

    Other topics to explore

    Arts and Humanities
    338 courses
    Business
    1095 courses
    Computer Science
    668 courses
    Data Science
    425 courses
    Information Technology
    145 courses
    Health
    471 courses
    Math and Logic
    70 courses
    Personal Development
    137 courses
    Physical Science and Engineering
    413 courses
    Social Sciences
    401 courses
    Language Learning
    150 courses

    Coursera Footer

    Technical Skills

    • ChatGPT
    • Coding
    • Computer Science
    • Cybersecurity
    • DevOps
    • Ethical Hacking
    • Generative AI
    • Java Programming
    • Python
    • Web Development

    Analytical Skills

    • Artificial Intelligence
    • Big Data
    • Business Analysis
    • Data Analytics
    • Data Science
    • Financial Modeling
    • Machine Learning
    • Microsoft Excel
    • Microsoft Power BI
    • SQL

    Business Skills

    • Accounting
    • Digital Marketing
    • E-commerce
    • Finance
    • Google
    • Graphic Design
    • IBM
    • Marketing
    • Project Management
    • Social Media Marketing

    Career Resources

    • Essential IT Certifications
    • High-Income Skills to Learn
    • How to Get a PMP Certification
    • How to Learn Artificial Intelligence
    • Popular Cybersecurity Certifications
    • Popular Data Analytics Certifications
    • What Does a Data Analyst Do?
    • Career Development Resources
    • Career Aptitude Test
    • Share your Coursera Learning Story

    Coursera

    • About
    • What We Offer
    • Leadership
    • Careers
    • Catalog
    • Coursera Plus
    • Professional Certificates
    • MasterTrack® Certificates
    • Degrees
    • For Enterprise
    • For Government
    • For Campus
    • Become a Partner
    • Social Impact
    • Free Courses
    • ECTS Credit Recommendations

    Community

    • Learners
    • Partners
    • Beta Testers
    • Blog
    • The Coursera Podcast
    • Tech Blog
    • Teaching Center

    More

    • Press
    • Investors
    • Terms
    • Privacy
    • Help
    • Accessibility
    • Contact
    • Articles
    • Directory
    • Affiliates
    • Modern Slavery Statement
    • Manage Cookie Preferences
    Learn Anywhere
    Download on the App Store
    Get it on Google Play
    Logo of Certified B Corporation
    © 2025 Coursera Inc. All rights reserved.
    • Coursera Facebook
    • Coursera Linkedin
    • Coursera Twitter
    • Coursera YouTube
    • Coursera Instagram
    • Coursera TikTok