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    • Customer Analytics

    Customer Analytics Courses Online

    Learn customer analytics techniques for data-driven decision-making. Understand how to analyze customer data to improve business strategies.

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    Explore the Customer Analytics Course Catalog

    • Status: Free Trial
      Free Trial
      D

      Duke University

      Customer-Centric Innovation

      Skills you'll gain: Agile Product Development, Customer Insights, Customer experience strategy (CX), Customer Engagement, New Product Development, Innovation, Business Strategies, Customer Analysis, Market Intelligence, Business Strategy, Consumer Behaviour

      4.6
      Rating, 4.6 out of 5 stars
      ·
      13 reviews

      Intermediate · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      S

      Starweaver

      Hotel Digital Marketing and Social Media Strategy

      Skills you'll gain: Social Media Marketing, Social Media, Social Media Management, Digital Media Strategy, Content Creation, Search Engine Optimization, Social Media Strategy, Content Marketing, Guest Relations, Hospitality, Web Analytics and SEO, Digital Marketing, Instagram, Return On Investment

      3.8
      Rating, 3.8 out of 5 stars
      ·
      21 reviews

      Intermediate · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      U

      University of Virginia Darden School Foundation

      Building Generative AI Capabilities

      Skills you'll gain: Design Thinking, Marketing Strategy and Techniques, Business Marketing, Customer Relationship Management, Customer experience improvement, MarTech, Business Strategy, Change Management, Competitive Intelligence, Information Privacy, Digital Transformation, Artificial Intelligence, Business Ethics

      4.4
      Rating, 4.4 out of 5 stars
      ·
      19 reviews

      Beginner · Course · 1 - 4 Weeks

    • T

      The Hong Kong University of Science and Technology

      Understanding China, 1700-2000: A Data Analytic Approach, Part 1

      Skills you'll gain: Social Sciences, Socioeconomics, World History, Sociology, Trend Analysis, Data Analysis, Big Data, Research, Economics, Economic Development, Higher Education, Political Sciences, Culture, Data Collection, Education and Training

      4.6
      Rating, 4.6 out of 5 stars
      ·
      124 reviews

      Mixed · Course · 1 - 3 Months

    • N

      National Taiwan University

      服務模式的體驗、設計與創新:從痛點到賣點 (Experience, Design, and Innovation of Service Models: from Pain Points to Selling Points)

      Skills you'll gain: Revenue Management, Service Design, Customer experience improvement, Financial Services, Market Dynamics, Innovation, Product Design, Business Modeling, Platform As A Service (PaaS), Business Strategy, Consumer Behaviour

      4.8
      Rating, 4.8 out of 5 stars
      ·
      149 reviews

      Beginner · Course · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      F

      Fractal Analytics

      Generative AI for Business - A Leaders' Handbook

      Skills you'll gain: Generative AI, Business Leadership, Key Performance Indicators (KPIs), Strategic Leadership, Business Marketing, Business Transformation, Deep Learning, Business Strategy, Data Ethics, Artificial Intelligence, Technical Consulting, Data Governance, Customer Engagement, Product Development, Ethical Standards And Conduct

      4.4
      Rating, 4.4 out of 5 stars
      ·
      26 reviews

      Beginner · Course · 1 - 4 Weeks

    • C

      Coursera Project Network

      Business Model Canvas

      Skills you'll gain: Target Market, Value Propositions, Cost Control, Customer Analysis, Business Modeling, Strategic Partnership, Marketing Channel, Entrepreneurship, Business Strategy, Resource Management, Revenue Management

      4.5
      Rating, 4.5 out of 5 stars
      ·
      51 reviews

      Intermediate · Guided Project · Less Than 2 Hours

    • Status: Free Trial
      Free Trial
      D

      Duke University

      Data Science with R

      Skills you'll gain: Data Ethics, R Programming, Web Scraping, Data Visualization Software, Data Visualization, Data Science, Ggplot2, Tidyverse (R Package), Data Wrangling, Data Analysis, Data Manipulation, Statistical Programming, Data Integrity, Data Import/Export, Data Transformation, Data Collection, Data Cleansing, Data Quality, Data Presentation, Data Literacy

      4.7
      Rating, 4.7 out of 5 stars
      ·
      14 reviews

      Beginner · Specialization · 1 - 3 Months

    • K

      Korea Advanced Institute of Science and Technology(KAIST)

      Design Thinking and Global Startup

      Skills you'll gain: Design Thinking, Business Modeling, Entrepreneurship, Product Development, Prototyping, Presentations, Lean Methodologies, Human Centered Design, Value Propositions, Innovation, Emerging Technologies, Market Analysis

      4.7
      Rating, 4.7 out of 5 stars
      ·
      131 reviews

      Beginner · Course · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      I

      Interactive Brokers

      ESG Investing: Financial Decisions in Flux

      Skills you'll gain: Environmental Social And Corporate Governance (ESG), Corporate Sustainability, Investment Management, Financial Market, Investments, Financial Data, Market Trend, Market Analysis, Business Ethics, Regulatory Compliance, Environmental Issue, Capital Markets, Risk Analysis, Governance, Financial Services, Fixed Asset, Financial Analysis, Data Collection, Equities, Due Diligence

      4.5
      Rating, 4.5 out of 5 stars
      ·
      121 reviews

      Beginner · Specialization · 3 - 6 Months

    • Status: Free Trial
      Free Trial
      F

      Fractal Analytics

      Successful AI Strategies: A CEO's Perspective

      Skills you'll gain: Business Leadership, Generative AI, Business Strategy, Data Strategy, Business Transformation, Strategic Decision-Making, Organizational Strategy, Technology Strategies, Deep Learning, Artificial Intelligence, Human Resources, Human Centered Design, Data Quality, Design Thinking, Governance, Ethical Standards And Conduct

      4.5
      Rating, 4.5 out of 5 stars
      ·
      13 reviews

      Intermediate · Course · 1 - 3 Months

    • C

      Coursera Instructor Network

      Enhancing Customer Insights with Generative AI

      Skills you'll gain: Big Data, Generative AI, Customer Insights, Data Processing, Market Research, Data Science, Market Analysis, Marketing Analytics, Data-Driven Decision-Making, Consumer Behaviour, Predictive Analytics, Business Strategy

      Intermediate · Course · 1 - 4 Weeks

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    1…149150151…309

    In summary, here are 10 of our most popular customer analytics courses

    • Customer-Centric Innovation: Duke University
    • Hotel Digital Marketing and Social Media Strategy: Starweaver
    • Building Generative AI Capabilities: University of Virginia Darden School Foundation
    • Understanding China, 1700-2000: A Data Analytic Approach, Part 1: The Hong Kong University of Science and Technology
    • 服務模式的體驗、設計與創新:從痛點到賣點 (Experience, Design, and Innovation of Service Models: from Pain Points to Selling Points): National Taiwan University
    • Generative AI for Business - A Leaders' Handbook: Fractal Analytics
    • Business Model Canvas: Coursera Project Network
    • Data Science with R: Duke University
    • Design Thinking and Global Startup: Korea Advanced Institute of Science and Technology(KAIST)
    • ESG Investing: Financial Decisions in Flux: Interactive Brokers

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    Social Media Marketing (9)
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