• For Individuals
  • For Businesses
  • For Universities
  • For Governments
Coursera
  • Online Degrees
  • Careers
  • Log In
  • Join for Free
    Coursera
    • Browse
    • Customer Analytics

    Customer Analytics Courses Online

    Learn customer analytics techniques for data-driven decision-making. Understand how to analyze customer data to improve business strategies.

    Skip to search results

    Filter by

    Subject
    Required
     *

    Language
    Required
     *

    The language used throughout the course, in both instruction and assessments.

    Learning Product
    Required
     *

    Level
    Required
     *

    Duration
    Required
     *

    Skills
    Required
     *

    Subtitles
    Required
     *

    Educator
    Required
     *

    Explore the Customer Analytics Course Catalog

    • Status: Free Trial
      Free Trial
      A

      Alibaba Cloud Academy

      Alibaba Cloud Computing

      Skills you'll gain: Relational Databases, Load Balancing, Data Visualization Software, Cloud Security, Network Security, Cloud Computing, Big Data, Database Management, General Networking, Apache Hadoop, Cloud Infrastructure, Cloud Computing Architecture, Network Architecture, Apache Spark, Data Security, Servers, Apache Hive, Application Security, Distributed Computing, Data Processing

      4.6
      Rating, 4.6 out of 5 stars
      ·
      143 reviews

      Beginner · Specialization · 3 - 6 Months

    • Status: Free Trial
      Free Trial
      C

      CertNexus

      CertNexus Certified Data Science Practitioner

      Skills you'll gain: Extract, Transform, Load, Data Analysis, Jupyter, Data Visualization, Unsupervised Learning, Applied Machine Learning, Statistical Analysis, Exploratory Data Analysis, Machine Learning, Analytical Skills, Data Manipulation, Data Cleansing, Data Processing, Stakeholder Engagement, Project Scoping, Data Presentation, Business Priorities, Classification And Regression Tree (CART), Stakeholder Management, Business Analytics

      4.6
      Rating, 4.6 out of 5 stars
      ·
      70 reviews

      Intermediate · Professional Certificate · 3 - 6 Months

    • Status: Free Trial
      Free Trial
      F

      Fundação Instituto de Administração

      Inteligência Artificial Aplicada ao CRM

      Skills you'll gain: Customer Relationship Management, Customer Data Management, Big Data, Data Mining, Data-Driven Decision-Making, Predictive Analytics, Data Visualization, Sales Management, Customer Engagement, Data Visualization Software, Data Modeling, R Programming, Customer Insights, Advanced Analytics, Customer experience strategy (CX), Data Science, Data Analysis, Data Manipulation, Artificial Intelligence, Data Structures

      4.4
      Rating, 4.4 out of 5 stars
      ·
      94 reviews

      Beginner · Specialization · 1 - 3 Months

    • Status: Free
      Free
      C

      Coursera Project Network

      Analyzing Market Attractiveness Using Creately

      Skills you'll gain: Competitive Analysis, Business Strategy, Market Dynamics, Market Analysis, Market Opportunities, Entrepreneurship, Target Market, New Product Development, Business Research

      4.6
      Rating, 4.6 out of 5 stars
      ·
      120 reviews

      Beginner · Guided Project · Less Than 2 Hours

    • U

      Universiteit Leiden

      Population Health: Predictive Analytics

      Skills you'll gain: Predictive Analytics, Predictive Modeling, Risk Modeling, R Programming, Statistical Modeling, Sample Size Determination, Statistical Inference, Regression Analysis, Statistical Machine Learning, Feature Engineering, Sampling (Statistics), Data Manipulation, Data Validation

      4.6
      Rating, 4.6 out of 5 stars
      ·
      24 reviews

      Intermediate · Course · 1 - 3 Months

    • C

      Coursera Instructor Network

      Introduction to Generative AI in Legal

      Skills you'll gain: Legal Strategy, Legal Research, Generative AI, Legal Risk, Case Law, Regulation and Legal Compliance, Legal Proceedings, Artificial Intelligence, Legal Writing, Document Management, ChatGPT, Ethical Standards And Conduct, Automation, Natural Language Processing, Client Services

      4.9
      Rating, 4.9 out of 5 stars
      ·
      9 reviews

      Beginner · Course · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      U

      University of Michigan

      Understanding Data: Navigating Statistics, Science, and AI

      Skills you'll gain: Histogram, Generative AI, Data Literacy, Data Visualization, Data Presentation, Data Collection, Statistical Hypothesis Testing, Scientific Methods, Descriptive Statistics, Statistics, Data Analysis, Data Ethics, Experimentation, Data-Driven Decision-Making, Research Design, Statistical Visualization, Research, Artificial Intelligence, Probability & Statistics, Statistical Reporting

      4.7
      Rating, 4.7 out of 5 stars
      ·
      32 reviews

      Beginner · Specialization · 1 - 3 Months

    • Status: Free
      Free
      T

      The Chinese University of Hong Kong

      Structural Equation Model and its Applications | 结构方程模型及其应用 (普通话)

      Skills you'll gain: SPSS, Statistical Modeling, Social Sciences, Data Analysis Software, Mathematical Modeling, Correlation Analysis, Statistical Methods, Statistical Analysis, Regression Analysis, Quantitative Research, Data Analysis

      4.8
      Rating, 4.8 out of 5 stars
      ·
      93 reviews

      Mixed · Course · 3 - 6 Months

    • Status: Free Trial
      Free Trial
      U

      University of Colorado Boulder

      Statistics and Applied Data Analysis

      Skills you'll gain: Statistical Hypothesis Testing, Descriptive Statistics, Statistical Visualization, Data Transformation, Data Cleansing, Statistical Analysis, Regression Analysis, Statistical Programming, Probability, Probability Distribution, Sampling (Statistics), Box Plots, Histogram, R Programming, Statistical Methods, Scatter Plots, Microsoft Excel, Probability & Statistics, Statistics, Data Import/Export

      4.7
      Rating, 4.7 out of 5 stars
      ·
      33 reviews

      Beginner · Specialization · 3 - 6 Months

    • S

      SAS

      Machine Learning Using SAS Viya

      Skills you'll gain: Supervised Learning, Decision Tree Learning, Applied Machine Learning, Data Processing, Predictive Modeling, Feature Engineering, SAS (Software), Machine Learning, Data Analysis, Artificial Neural Networks, Performance Tuning

      4.7
      Rating, 4.7 out of 5 stars
      ·
      101 reviews

      Intermediate · Course · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      U

      University of Maryland, College Park

      Agile Project Management

      Skills you'll gain: User Story, Sprint Planning, Prioritization, Brainstorming, Conflict Management, Agile Project Management, Scaled Agile Framework, Program Management, Backlogs, Innovation, Agile Software Development, Team Motivation, Sprint Retrospectives, Ideation, Project Controls, Solution Design, Agile Methodology, Project Portfolio Management, Empowerment, Discussion Facilitation

      4.2
      Rating, 4.2 out of 5 stars
      ·
      10 reviews

      Beginner · Specialization · 3 - 6 Months

    • Status: Free
      Free
      C

      Coursera Project Network

      Create a Professional Automated Landing Page using Mailchimp

      Skills you'll gain: Lead Generation, Email Marketing, Digital Advertising, Marketing Automation, Marketing Materials, Customer Engagement, Drive Engagement, Automation

      4.6
      Rating, 4.6 out of 5 stars
      ·
      64 reviews

      Beginner · Guided Project · Less Than 2 Hours

    Customer Analytics learners also search

    Customer Success
    Customer Insights
    Marketing Analytics
    Business Analysis
    Market Research
    Economic Policy
    Business Statistics
    Business English
    1…144145146…309

    In summary, here are 10 of our most popular customer analytics courses

    • Alibaba Cloud Computing: Alibaba Cloud Academy
    • CertNexus Certified Data Science Practitioner: CertNexus
    • Inteligência Artificial Aplicada ao CRM: Fundação Instituto de Administração
    • Analyzing Market Attractiveness Using Creately: Coursera Project Network
    • Population Health: Predictive Analytics: Universiteit Leiden
    • Introduction to Generative AI in Legal: Coursera Instructor Network
    • Understanding Data: Navigating Statistics, Science, and AI: University of Michigan
    • Structural Equation Model and its Applications | 结构方程模型及其应用 (普通话): The Chinese University of Hong Kong
    • Statistics and Applied Data Analysis: University of Colorado Boulder
    • Machine Learning Using SAS Viya: SAS

    Skills you can learn in Marketing

    Market (economics) (28)
    Social Media (15)
    Marketing Strategy (14)
    Analytics (13)
    Brand (13)
    Digital Marketing (13)
    Marketing Analytics (11)
    Plan (11)
    Advertising (9)
    Modeling (9)
    Social Media Marketing (9)
    Brand Management (7)

    Other topics to explore

    Arts and Humanities
    338 courses
    Business
    1095 courses
    Computer Science
    668 courses
    Data Science
    425 courses
    Information Technology
    145 courses
    Health
    471 courses
    Math and Logic
    70 courses
    Personal Development
    137 courses
    Physical Science and Engineering
    413 courses
    Social Sciences
    401 courses
    Language Learning
    150 courses

    Coursera Footer

    Technical Skills

    • ChatGPT
    • Coding
    • Computer Science
    • Cybersecurity
    • DevOps
    • Ethical Hacking
    • Generative AI
    • Java Programming
    • Python
    • Web Development

    Analytical Skills

    • Artificial Intelligence
    • Big Data
    • Business Analysis
    • Data Analytics
    • Data Science
    • Financial Modeling
    • Machine Learning
    • Microsoft Excel
    • Microsoft Power BI
    • SQL

    Business Skills

    • Accounting
    • Digital Marketing
    • E-commerce
    • Finance
    • Google
    • Graphic Design
    • IBM
    • Marketing
    • Project Management
    • Social Media Marketing

    Career Resources

    • Essential IT Certifications
    • High-Income Skills to Learn
    • How to Get a PMP Certification
    • How to Learn Artificial Intelligence
    • Popular Cybersecurity Certifications
    • Popular Data Analytics Certifications
    • What Does a Data Analyst Do?
    • Career Development Resources
    • Career Aptitude Test
    • Share your Coursera Learning Story

    Coursera

    • About
    • What We Offer
    • Leadership
    • Careers
    • Catalog
    • Coursera Plus
    • Professional Certificates
    • MasterTrack® Certificates
    • Degrees
    • For Enterprise
    • For Government
    • For Campus
    • Become a Partner
    • Social Impact
    • Free Courses
    • ECTS Credit Recommendations

    Community

    • Learners
    • Partners
    • Beta Testers
    • Blog
    • The Coursera Podcast
    • Tech Blog

    More

    • Press
    • Investors
    • Terms
    • Privacy
    • Help
    • Accessibility
    • Contact
    • Articles
    • Directory
    • Affiliates
    • Modern Slavery Statement
    • Manage Cookie Preferences
    Learn Anywhere
    Download on the App Store
    Get it on Google Play
    Logo of Certified B Corporation
    © 2025 Coursera Inc. All rights reserved.
    • Coursera Facebook
    • Coursera Linkedin
    • Coursera Twitter
    • Coursera YouTube
    • Coursera Instagram
    • Coursera TikTok