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    • Customer Insights

    Customer Insights Courses Online

    Explore customer insights methods for understanding consumer behavior. Learn to gather and analyze data to inform marketing and product development.

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    Explore the Customer Insights Course Catalog

    • Status: Free Trial
      Free Trial
      S

      Starweaver

      Foundations of Hotel Budgeting and Forecasting

      Skills you'll gain: Advanced Analytics, Budget Management, Hospitality Management, Budgeting, Financial Forecasting, Hospitality, Variance Analysis, Forecasting, Operating Budget, Corporate Sustainability, Revenue Management, Demand Planning, Revenue Forecasting, Financial Statement Analysis, Financial Analysis, Performance Analysis, Trend Analysis, Applied Machine Learning, Performance Metric, Strategic Decision-Making

      Beginner · Course · 1 - 3 Months

    • C

      Coursera Project Network

      Data Analysis with OpenAI API: Save time with GenAI

      Skills you'll gain: Prompt Engineering, Generative AI, Exploratory Data Analysis, OpenAI, Data Analysis, Data-Driven Decision-Making, Trend Analysis, Product Knowledge, Sales Strategy, Application Programming Interface (API), E-Commerce, Data Manipulation, Python Programming

      Intermediate · Guided Project · Less Than 2 Hours

    • Status: New
      New
      Status: Free Trial
      Free Trial
      E

      Edureka

      Advanced Analytics with Power BI

      Skills you'll gain: Power BI, Data Analysis Expressions (DAX), Interactive Data Visualization, Data Presentation, Data Visualization Software, Data Storytelling, Dashboard, Data Transformation, Business Reporting, Business Intelligence, Microsoft Excel, Data Analysis Software, Data Modeling, Data Manipulation, Data Integration, Data Cleansing, Key Performance Indicators (KPIs)

      Intermediate · Course · 1 - 3 Months

    • P

      Pontificia Universidad Católica del Perú

      Behavioral Design

      Skills you'll gain: Behavioral Economics, Human Centered Design, Consumer Behaviour, Economics, Service Design, Social Sciences, Research Design, Decision Making, Psychology, Business Ethics

      5
      Rating, 5 out of 5 stars
      ·
      11 reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: Free
      Free
      C

      Coursera Project Network

      Build Customizable Sales Presentation Graphics using Canva

      Skills you'll gain: Data Visualization, Sales Process, Sales Presentations, Customer Relationship Management (CRM) Software, Target Market, Target Audience, Market Analysis, Presentations, User Accounts

      4.7
      Rating, 4.7 out of 5 stars
      ·
      26 reviews

      Beginner · Guided Project · Less Than 2 Hours

    • Status: Free
      Free
      C

      Coursera Project Network

      Test Accessibility of Your Design with WAVE

      Skills you'll gain: Web Content Accessibility Guidelines, Usability Testing, Web Design, Web Development Tools, Test Tools

      4.3
      Rating, 4.3 out of 5 stars
      ·
      24 reviews

      Beginner · Guided Project · Less Than 2 Hours

    • Status: Free Trial
      Free Trial
      M

      Microsoft

      Data Preparation and Evaluation with Copilot

      Skills you'll gain: Microsoft Copilot, Data Quality, Anomaly Detection, Data Ethics, Generative AI, Data Pipelines, Data Cleansing, Data Synthesis, Data Validation, Data Processing, Data Transformation, Natural Language Processing, Prompt Engineering, Artificial Intelligence, Automation

      4.7
      Rating, 4.7 out of 5 stars
      ·
      11 reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: New
      New
      C

      Coursera Instructor Network

      GenAI for Supply Chain Optimization

      Skills you'll gain: Supply Chain Management, Supply Chain Planning, Transportation, Supply Chain, and Logistics, Demand Planning, Operational Efficiency, Inventory Control, Inventory Management System, Logistics Management, Generative AI, Forecasting, Operational Analysis, Business Ethics, Artificial Intelligence, Emerging Technologies

      4.6
      Rating, 4.6 out of 5 stars
      ·
      8 reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      L

      LearnQuest

      Next-Generation Firewalls and Intrusion Prevention

      Skills you'll gain: Intrusion Detection and Prevention, Continuous Monitoring, Threat Management, Firewall, Incident Response, Network Security, Threat Detection, Network Monitoring, System Monitoring, Infrastructure Security, Security Controls, Network Infrastructure, Cyber Security Strategy, Anomaly Detection, Real Time Data

      4.4
      Rating, 4.4 out of 5 stars
      ·
      35 reviews

      Advanced · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      L

      L&T EduTech

      Cutting-edge Technology in Air Conditioning System

      Skills you'll gain: HVAC, Building Codes, Thermal Management, Energy and Utilities, Control Systems, Equipment Design, Mechanical Engineering, Environmental Monitoring, Mechanical Design, Engineering Calculations

      4.9
      Rating, 4.9 out of 5 stars
      ·
      11 reviews

      Intermediate · Course · 1 - 4 Weeks

    • U

      University of Illinois Urbana-Champaign

      Subsistence Marketplaces

      Skills you'll gain: Consumer Behaviour, Ideation, Environmental Issue, Business Planning, Market Dynamics, Entrepreneurship, Market Analysis, Product Development, Marketing, Qualitative Research, Needs Assessment, Relationship Building

      4.4
      Rating, 4.4 out of 5 stars
      ·
      25 reviews

      Beginner · Course · 1 - 3 Months

    • S

      Samsung

      Samsung Customer Care Essentials

      Skills you'll gain: Technical Support, Hardware Troubleshooting, Customer Service, Product Support, Insurance and Warranty Claims Processing, Company, Product, and Service Knowledge, Customer Communications Management, Product Knowledge

      Beginner · Course · 1 - 4 Weeks

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    In summary, here are 10 of our most popular customer insights courses

    • Foundations of Hotel Budgeting and Forecasting: Starweaver
    • Data Analysis with OpenAI API: Save time with GenAI: Coursera Project Network
    • Advanced Analytics with Power BI: Edureka
    • Behavioral Design: Pontificia Universidad Católica del Perú
    • Build Customizable Sales Presentation Graphics using Canva: Coursera Project Network
    • Test Accessibility of Your Design with WAVE: Coursera Project Network
    • Data Preparation and Evaluation with Copilot: Microsoft
    • GenAI for Supply Chain Optimization: Coursera Instructor Network
    • Next-Generation Firewalls and Intrusion Prevention: LearnQuest
    • Cutting-edge Technology in Air Conditioning System: L&T EduTech

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