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    • Customer Insights

    Customer Insights Courses Online

    Explore customer insights methods for understanding consumer behavior. Learn to gather and analyze data to inform marketing and product development.

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    Explore the Customer Insights Course Catalog

    • Status: New
      New
      K

      KodeKloud

      AWS Cloud Practitioner (CLF-C02)

      Skills you'll gain: Amazon Web Services, Public Cloud, Cloud Computing, Amazon Elastic Compute Cloud, AWS Identity and Access Management (IAM), Cloud Management, Cloud Platforms, Cloud Services, Cloud Security, Amazon S3, Cloud Storage, Amazon CloudWatch, Amazon DynamoDB, Data Storage, Artificial Intelligence and Machine Learning (AI/ML)

      Beginner · Course · 1 - 3 Months

    • C

      Coursera Project Network

      Sales Analysis with Claude: Data Driven Sales Analytics

      Skills you'll gain: Business Intelligence, Data Visualization, Sales Presentation, Data Storytelling, Trend Analysis, Sales, Business Analytics, Sales Strategy, Data-Driven Decision-Making, Data Analysis, Business Strategy, Anomaly Detection, Artificial Intelligence

      Intermediate · Guided Project · Less Than 2 Hours

    • C

      Coursera Instructor Network

      What is Product Lifecycle Management?

      Skills you'll gain: Product Lifecycle Management, Product Planning, Product Strategy, Product Management, Product Roadmaps, Product Improvement, Process Management, Business Process Management, Strategic Planning, Business Strategy, Technology Strategies, Innovation, Project Implementation, Data Management, Change Management, Key Performance Indicators (KPIs), System Implementation, Automation, AI Personalization

      4.3
      Rating, 4.3 out of 5 stars
      ·
      22 reviews

      Beginner · Course · 1 - 4 Weeks

    • U

      University of Virginia

      Estrategia de IT centrada en el cliente

      Skills you'll gain: Design Thinking, IT Management, Agile Methodology, Process Design, Customer experience strategy (CX), Stakeholder Engagement, Solution Design, Business Modeling, Performance Metric, Business Strategy, Lean Methodologies

      4.6
      Rating, 4.6 out of 5 stars
      ·
      7 reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      M

      Microsoft

      Data Analysis, Visualization, and Communication with Copilot

      Skills you'll gain: Microsoft Copilot, Natural Language Processing, Data Storytelling, Data-Driven Decision-Making, Interactive Data Visualization, Data Presentation, Generative AI, Data Visualization Software, Data Analysis, Communication, Artificial Intelligence, Presentations, Analytical Skills, Data Ethics, Stakeholder Communications

      4.6
      Rating, 4.6 out of 5 stars
      ·
      24 reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: New
      New
      Status: Free Trial
      Free Trial
      P

      Packt

      Mastering Advanced Pivot Tables in Excel

      Skills you'll gain: Pivot Tables And Charts, Microsoft Excel, Dashboard, Business Reporting, Interactive Data Visualization, Data Visualization, Data Import/Export, Data Cleansing, Timelines

      4.8
      Rating, 4.8 out of 5 stars
      ·
      6 reviews

      Intermediate · Course · 3 - 6 Months

    • Status: New
      New
      Status: Free Trial
      Free Trial
      J

      Johns Hopkins University

      Data Visualization

      Skills you'll gain: Data Visualization Software, Scientific Visualization, Interactive Data Visualization, Geospatial Information and Technology, Data Presentation, Color Theory, Graphic and Visual Design, Tree Maps, Visualization (Computer Graphics), Data Storytelling, Statistical Visualization, Design Elements And Principles, Plot (Graphics), Data Literacy, Heat Maps, Computer Displays, Exploratory Data Analysis, Time Series Analysis and Forecasting, Data Mapping, Scatter Plots

      Intermediate · Specialization · 3 - 6 Months

    • D

      Dubai College of Tourism

      Hospitality Pricing Strategies and Distribution Channels

      Skills you'll gain: Revenue Management, Loyalty Programs, Forecasting, Market Dynamics, Revenue Forecasting, Price Negotiation, Marketing Channel, Hospitality, Customer Retention, Cost Management, Hotel Operations, Data-Driven Decision-Making, Return On Investment

      Beginner · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      L

      LearnQuest

      Advanced AI Techniques for the Supply Chain

      Skills you'll gain: Image Analysis, Supervised Learning, Applied Machine Learning, Predictive Modeling, Anomaly Detection, Statistical Modeling, Supply Chain Management, Machine Learning, Computer Vision, Supply Chain, Deep Learning, Classification And Regression Tree (CART), Random Forest Algorithm, Natural Language Processing, Artificial Neural Networks, Customer Demand Planning, Forecasting, Unsupervised Learning, Performance Tuning

      3.4
      Rating, 3.4 out of 5 stars
      ·
      14 reviews

      Intermediate · Course · 1 - 4 Weeks

    • Status: New
      New
      Status: Free Trial
      Free Trial
      A

      American Psychological Association

      The Psychology of Gender and Sexuality

      Skills you'll gain: Sociology, Psychology, Cultural Diversity, Human Development, Social Sciences, Biology, Trend Analysis, Statistical Analysis, Research

      Beginner · Course · 3 - 6 Months

    • C

      Coursera Instructor Network

      Value Stream Mapping

      Skills you'll gain: Process Mapping, Strategic Thinking, Process Analysis, Process Management, Business Workflow Analysis, Operational Efficiency, Business Process Improvement, Process Improvement, Lean Methodologies, Waste Minimization

      4
      Rating, 4 out of 5 stars
      ·
      22 reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      K

      Kotter

      The Science – and Neuroscience – of Change

      Skills you'll gain: Organizational Change, Change Management, Business Transformation, Organizational Development, Organizational Leadership, Business Leadership, Organizational Structure, Leadership and Management, Organizational Effectiveness, Organizational Strategy, Industrial and Organizational Psychology, Innovation, Open Mindset, Cognitive flexibility, Psychology, Neurology

      4.6
      Rating, 4.6 out of 5 stars
      ·
      23 reviews

      Beginner · Course · 1 - 4 Weeks

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    In summary, here are 10 of our most popular customer insights courses

    • AWS Cloud Practitioner (CLF-C02): KodeKloud
    • Sales Analysis with Claude: Data Driven Sales Analytics: Coursera Project Network
    • What is Product Lifecycle Management?: Coursera Instructor Network
    • Estrategia de IT centrada en el cliente: University of Virginia
    • Data Analysis, Visualization, and Communication with Copilot: Microsoft
    • Mastering Advanced Pivot Tables in Excel: Packt
    • Data Visualization: Johns Hopkins University
    • Hospitality Pricing Strategies and Distribution Channels : Dubai College of Tourism
    • Advanced AI Techniques for the Supply Chain: LearnQuest
    • The Psychology of Gender and Sexuality: American Psychological Association

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