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    Customer Experience Courses Online

    Master customer experience (CX) strategies for enhancing satisfaction and loyalty. Learn to design and manage positive customer interactions.

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    Explore the Customer Experience Course Catalog

    • Status: Free Trial
      Free Trial
      I

      Intel

      AI Essentials

      Skills you'll gain: Artificial Intelligence, Artificial Intelligence and Machine Learning (AI/ML), Generative AI, Automation, Deep Learning, Machine Learning, Data Analysis

      4.1
      Rating, 4.1 out of 5 stars
      ·
      67 reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      U

      University of Colorado System

      Agile Leadership Capstone

      Skills you'll gain: Agile Methodology, Change Management, Organizational Change, Business Transformation, Agile Project Management, Innovation, Culture Transformation, Leadership, Sprint Planning, Personal Development, Backlogs, Strategic Planning, Goal Setting, Prioritization

      4.9
      Rating, 4.9 out of 5 stars
      ·
      437 reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      U

      University of Minnesota

      User Research and Design

      Skills you'll gain: UI/UX Research, User Research, Design Research, User Experience, User Centered Design, Ideation, User Interface (UI), Qualitative Research, Surveys, User Story, Data Collection, Persona Development, Data Analysis, Interviewing Skills

      4.6
      Rating, 4.6 out of 5 stars
      ·
      468 reviews

      Mixed · Course · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      U

      University of California, Davis

      Geospatial Analysis with ArcGIS

      Skills you'll gain: ArcGIS, Data Storytelling, Spatial Data Analysis, Data Presentation, Geographic Information Systems, Spatial Analysis, Geospatial Mapping, Heat Maps, Data Visualization Software, Network Analysis, Data Manipulation

      4.5
      Rating, 4.5 out of 5 stars
      ·
      99 reviews

      Intermediate · Course · 1 - 4 Weeks

    • T

      The University of Melbourne

      Global Adolescent Health

      Skills you'll gain: Health Disparities, Health Policy, Public Health and Disease Prevention, Public Health, Preventative Care, Socioeconomics, Social and Human Services, Human Development, Community Health, Mental Health, Child Health, Maternal Health, Patient Education And Counseling, Injury Prevention, Infectious Diseases, Chronic Diseases, Nutrition and Diet

      4.8
      Rating, 4.8 out of 5 stars
      ·
      125 reviews

      Beginner · Course · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      M

      Microsoft

      Power Platform in Business Analysis

      Skills you'll gain: Microsoft Power Platform, Power BI, Microsoft Power Automate/Flow, Interactive Data Visualization, Dashboard, Business Process Automation, Business Workflow Analysis, Application Development, Data Modeling, ChatGPT, Data Integration

      3.9
      Rating, 3.9 out of 5 stars
      ·
      54 reviews

      Beginner · Course · 1 - 3 Months

    • T

      Tel Aviv University

      The Holocaust - An Introduction (II): The Final Solution

      Skills you'll gain: Research, World History, Social Studies, Culture, European History, Psychology, Policy Analysis, Ethical Standards And Conduct

      4.9
      Rating, 4.9 out of 5 stars
      ·
      661 reviews

      Mixed · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      K

      Kennesaw State University

      Professional Selling: Step 1 - Think Like a High-Performer

      Skills you'll gain: Sales Process, Selling Techniques, Verbal Communication Skills, Sales, B2B Sales, Sales Strategy, General Sales Practices, Rapport Building, Communication, Consumer Behaviour, Customer Relationship Building, Customer Analysis, Non-Verbal Communication, Decision Making

      4.8
      Rating, 4.8 out of 5 stars
      ·
      49 reviews

      Beginner · Course · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      S

      Starweaver

      Introduction to Hospitality Management in the 21st Century

      Skills you'll gain: Hospitality, Hospitality Management, Innovation, Hotels and Accommodations, Customer experience strategy (CX), Customer Service, Food and Beverage, Cultural Sensitivity, Digital Transformation, Corporate Sustainability, AI Personalization

      4.6
      Rating, 4.6 out of 5 stars
      ·
      56 reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      U

      University of Minnesota

      Healthcare Delivery Providers

      Skills you'll gain: Health Systems, Healthcare Industry Knowledge, Leadership Development, Health Care Administration, Medical Management, Organizational Structure, Health Care, Primary Care, Care Coordination, Payment Systems, Health Policy, Hospital Medicine, Innovation, Performance Measurement, Telehealth, Community Health, Continuous Quality Improvement (CQI)

      4.7
      Rating, 4.7 out of 5 stars
      ·
      215 reviews

      Mixed · Course · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      I

      IBM

      Deep Learning with PyTorch

      Skills you'll gain: PyTorch (Machine Learning Library), Deep Learning, Artificial Neural Networks, Artificial Intelligence and Machine Learning (AI/ML), Computer Vision, Applied Machine Learning, Supervised Learning, Regression Analysis

      4.4
      Rating, 4.4 out of 5 stars
      ·
      45 reviews

      Intermediate · Course · 1 - 3 Months

    • U

      Universidad de Palermo

      Introduction to Tourism and Hospitality

      Skills you'll gain: Hospitality, Market Dynamics, Digital Transformation, Hotels and Accommodations, Travel Arrangements, Environmental Issue, Food Services, Economic Development, Environment and Resource Management, Socioeconomics, Cultural Diversity, Sustainability Reporting, Consumer Behaviour, Supply And Demand

      4.4
      Rating, 4.4 out of 5 stars
      ·
      43 reviews

      Beginner · Course · 1 - 4 Weeks

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    In summary, here are 10 of our most popular customer experience courses

    • AI Essentials : Intel
    • Agile Leadership Capstone: University of Colorado System
    • User Research and Design: University of Minnesota
    • Geospatial Analysis with ArcGIS : University of California, Davis
    • Global Adolescent Health: The University of Melbourne
    • Power Platform in Business Analysis: Microsoft
    • The Holocaust - An Introduction (II): The Final Solution: Tel Aviv University
    • Professional Selling: Step 1 - Think Like a High-Performer: Kennesaw State University
    • Introduction to Hospitality Management in the 21st Century : Starweaver
    • Healthcare Delivery Providers: University of Minnesota

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