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    • Customer Insights

    Customer Insights Courses Online

    Explore customer insights methods for understanding consumer behavior. Learn to gather and analyze data to inform marketing and product development.

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    Explore the Customer Insights Course Catalog

    • N

      Northeastern University

      Effective Talent Management & Development

      Skills you'll gain: Talent Management, Virtual Teams, People Development, Talent Pipelining, Human Resource Strategy, Human Capital, People Management, Leadership Development, Workforce Planning, Stakeholder Management, Decision Making, Strategic Decision-Making, Gap Analysis, Organizational Strategy, Organizational Change, Employee Engagement

      Beginner · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      I

      Interactive Brokers

      ESG Data & Accountability

      Skills you'll gain: Environmental Social And Corporate Governance (ESG), Financial Data, Investments, Data Collection, Due Diligence, Big Data, Analytics, Data-Driven Decision-Making, Financial Market, Business Ethics, Corporate Sustainability, Accountability, Artificial Intelligence, Emerging Technologies, Machine Learning, Natural Language Processing

      4.4
      Rating, 4.4 out of 5 stars
      ·
      32 reviews

      Beginner · Course · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      C

      Corporate Finance Institute

      Tableau Fundamentals

      Skills you'll gain: Dashboard, Tableau Software, Interactive Data Visualization, Data Visualization Software, Data Presentation, Data Modeling, Data Storytelling, Data Manipulation, Data Import/Export, Business Intelligence, Data Transformation, Data Integration, Data Analysis

      4.8
      Rating, 4.8 out of 5 stars
      ·
      16 reviews

      Beginner · Course · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      V

      Vanderbilt University

      ChatGPT + Zapier: Automate Email Replies with AI

      Skills you'll gain: ChatGPT, Prompt Engineering, Calendar Management, Google Docs, Workflow Management, Customer Communications Management, Automation, Customer Inquiries, Generative AI, Scheduling, Travel Arrangements, Real Time Data

      4.8
      Rating, 4.8 out of 5 stars
      ·
      21 reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: Free
      Free
      D

      DeepLearning.AI

      AI Agentic Design Patterns with AutoGen

      Skills you'll gain: Generative AI Agents, Agentic systems, ChatGPT, Large Language Modeling, OpenAI, Artificial Intelligence, Prompt Engineering, Software Design Patterns

      4.4
      Rating, 4.4 out of 5 stars
      ·
      25 reviews

      Beginner · Project · Less Than 2 Hours

    • C

      Coursera Project Network

      Tableau Public for Beginners: Data Visualization Basics

      Skills you'll gain: Dashboard, Interactive Data Visualization, Data Presentation, Tableau Software, Data Visualization Software, Data Analysis Software, Digital Publishing, Key Performance Indicators (KPIs), Data Import/Export

      4
      Rating, 4 out of 5 stars
      ·
      6 reviews

      Intermediate · Guided Project · Less Than 2 Hours

    • Status: Free Trial
      Free Trial
      E

      Edureka

      Learn Data Storytelling: Power BI Techniques

      Skills you'll gain: Power BI, Data Analysis Expressions (DAX), Data Modeling, Data Visualization Software, Interactive Data Visualization, Dashboard, Data Storytelling, Data Presentation, Data Transformation, Business Intelligence, Business Reporting, Microsoft Excel, Data Manipulation, Data Cleansing

      4.7
      Rating, 4.7 out of 5 stars
      ·
      10 reviews

      Intermediate · Course · 1 - 3 Months

    • J

      Johns Hopkins University

      Trustworthy AI: Managing Bias, Ethics, and Accountability

      Skills you'll gain: Data Ethics, Business Ethics, Accountability, Artificial Intelligence and Machine Learning (AI/ML), Ethical Standards And Conduct, Risk Analysis, Compliance Management, Law, Regulation, and Compliance, Risk Mitigation, Diversity Awareness, Strategic Decision-Making, Social Sciences, Algorithms

      4.6
      Rating, 4.6 out of 5 stars
      ·
      7 reviews

      Intermediate · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      M

      Microsoft

      Manage Security Operations

      Skills you'll gain: Microsoft Azure, Threat Modeling, Cloud Security, Continuous Monitoring, System Monitoring, Security Information and Event Management (SIEM), Security Management, Threat Detection, Threat Management, Application Performance Management, Event Monitoring, Incident Response, Query Languages, Interactive Data Visualization

      4.6
      Rating, 4.6 out of 5 stars
      ·
      12 reviews

      Intermediate · Course · 1 - 4 Weeks

    • C

      Copenhagen Business School

      Art and the Digital Transformation

      Skills you'll gain: Socioeconomics, Liberal Arts, Digital Transformation, Advocacy, Community Development, Policy Development, Innovation, Creativity, Data Ethics, Technology Strategies, Cultural Diversity, Diversity Equity and Inclusion Initiatives, Emerging Technologies

      Beginner · Course · 1 - 3 Months

    • Status: Free
      Free
      C

      Coursera Project Network

      Create a value proposition canvas in Miro

      Skills you'll gain: Competitive Analysis, Customer Analysis, Customer Insights, Value Propositions, Company, Product, and Service Knowledge, Business Modeling, Presentations, Product Knowledge, Business Planning, Collaborative Software

      4.7
      Rating, 4.7 out of 5 stars
      ·
      23 reviews

      Beginner · Guided Project · Less Than 2 Hours

    • Status: New
      New
      Status: Free Trial
      Free Trial
      U

      University of Michigan

      Leadership for Healthcare Professionals

      Skills you'll gain: Health Informatics, Executive Presence, Strategic Communication, Healthcare Ethics, Health Care Administration, Health Policy, Leadership, Business Planning, Patient Safety, Innovation, Telehealth, Organizational Strategy, Design Thinking, Advocacy, Communication, Change Management, Business Strategy, Health Care, Continuous Quality Improvement (CQI), Decision Making

      Beginner · Specialization · 1 - 3 Months

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    In summary, here are 10 of our most popular customer insights courses

    • Effective Talent Management & Development: Northeastern University
    • ESG Data & Accountability: Interactive Brokers
    • Tableau Fundamentals: Corporate Finance Institute
    • ChatGPT + Zapier: Automate Email Replies with AI: Vanderbilt University
    • AI Agentic Design Patterns with AutoGen: DeepLearning.AI
    • Tableau Public for Beginners: Data Visualization Basics: Coursera Project Network
    • Learn Data Storytelling: Power BI Techniques: Edureka
    • Trustworthy AI: Managing Bias, Ethics, and Accountability: Johns Hopkins University
    • Manage Security Operations: Microsoft
    • Art and the Digital Transformation: Copenhagen Business School

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