• For Individuals
  • For Businesses
  • For Universities
  • For Governments
Coursera
  • Online Degrees
  • Careers
  • Log In
  • Join for Free
    Coursera
    • Browse
    • Help Desk Support
    Skip to search results

    Filter by

    Subject
    Required
     *

    Language
    Required
     *

    The language used throughout the course, in both instruction and assessments.

    Learning Product
    Required
     *

    Level
    Required
     *

    Duration
    Required
     *

    Skills
    Required
     *

    Subtitles
    Required
     *

    Educator
    Required
     *

    Results for "help desk support"

    • T

      The University of Hong Kong

      Making Sense of the News: News Literacy Lessons for Digital Citizens

      Skills you'll gain: Journalism, Media and Communications, Research, Investigation, Digital Communications, Ethical Standards And Conduct, Data Validation

      4.8
      Rating, 4.8 out of 5 stars
      ·
      234 reviews

      Beginner · Course · 1 - 3 Months

    • I

      IBM

      Introduction to the Threat Intelligence Lifecycle

      Skills you'll gain: Cyber Threat Intelligence, Threat Management, Threat Detection, Data Cleansing, Data Management, Data Validation, Data Quality, Data Integrity, Technical Communication, Automation, Requirements Analysis, Machine Learning

      4.7
      Rating, 4.7 out of 5 stars
      ·
      28 reviews

      Beginner · Course · 1 - 3 Months

    • P

      Pontificia Universidad Católica de Chile

      Manejo de Crisis Epilépticas y Promoción de la Inclusión Social

      Skills you'll gain: Caregiving, Diversity Awareness, Mental Health, Chronic Diseases, Care Management, Patient Education and Support, Family Medicine, Patient Treatment, School Psychology, Pediatrics, Emergency Response, Neurology, Patient Safety

      4.9
      Rating, 4.9 out of 5 stars
      ·
      100 reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      C

      Corporate Finance Institute

      Power Query Fundamentals

      Skills you'll gain: Data Transformation, Extract, Transform, Load, Microsoft Excel, Data Manipulation, Data Cleansing, Data Integration, Data Import/Export, Pivot Tables And Charts, Data Validation, Automation

      4.7
      Rating, 4.7 out of 5 stars
      ·
      41 reviews

      Beginner · Course · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      D

      Dell

      Dell Technologies Technical Support for Software

      Skills you'll gain: Desktop Support, Software Architecture, Technical Support, Operating Systems, Software Installation, System Support, End User Training and Support, Microsoft Windows, Problem Management, Debugging, System Configuration, Performance Tuning, Patch Management, Technical Communication

      Beginner · Course · 1 - 4 Weeks

    • Status: New
      New
      Status: Free Trial
      Free Trial
      P

      Packt

      CompTIA Linux+ (XK0-005)

      Skills you'll gain: Package and Software Management, Linux Administration, Shell Script, Command-Line Interface, Bash (Scripting Language), User Accounts, Docker (Software), Linux, Containerization, Network Troubleshooting, Unix Shell, Linux Servers, Ansible, Kubernetes, Unix, File Systems, Authentications, Linux Commands, Performance Tuning, Red Hat Enterprise Linux

      4.6
      Rating, 4.6 out of 5 stars
      ·
      12 reviews

      Intermediate · Specialization · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      C

      Codio

      Intro to Operating Systems 1: Virtualization

      Skills you'll gain: OS Process Management, Operating Systems, C (Programming Language), System Programming, Virtualization, Virtual Machines, Programming Principles, Application Programming Interface (API)

      4.6
      Rating, 4.6 out of 5 stars
      ·
      157 reviews

      Intermediate · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      P

      Peking University

      Chinese for HSK 3 PART II

      Skills you'll gain: Oral Comprehension, Literacy, Vocabulary, Language Competency, Grammar, Language Learning

      4.8
      Rating, 4.8 out of 5 stars
      ·
      277 reviews

      Intermediate · Course · 1 - 3 Months

    • Status: New
      New
      Status: Free Trial
      Free Trial
      M

      Microsoft

      Microsoft 365 with Generative AI

      Skills you'll gain: Prompt Engineering, Microsoft Copilot, Presentations, Microsoft Excel, Microsoft Outlook, Data Ethics, Microsoft PowerPoint, Microsoft Teams, Data Storytelling, Predictive Modeling, Microsoft 365, Data Visualization Software, Microsoft Word, Collaborative Software, Data Analysis, Multimedia, Productivity Software, Meeting Facilitation, Data-Driven Decision-Making, Artificial Intelligence

      4.8
      Rating, 4.8 out of 5 stars
      ·
      12 reviews

      Beginner · Professional Certificate · 3 - 6 Months

    • Status: Free Trial
      Free Trial
      U

      University of Maryland, College Park

      Program Management and the Art of Communication

      Skills you'll gain: Storytelling, Data Storytelling, Persuasive Communication, Stakeholder Engagement, Strategic Communication, Growth Mindedness, Conflict Management, Emotional Intelligence, Stakeholder Management, Verbal Communication Skills, Cultural Diversity, Target Audience, Information Management, Public Speaking, Relationship Management, Constructive Feedback, Project Management, Influencing, Communication, Virtual Teams

      4.6
      Rating, 4.6 out of 5 stars
      ·
      29 reviews

      Beginner · Specialization · 3 - 6 Months

    • J

      Johns Hopkins University

      Disease Clusters

      Skills you'll gain: Epidemiology, Community Health, Biostatistics, Public Health, Community Outreach, Health Assessment, Environmental Monitoring, Investigation, Environmental Science, Research Design, Statistical Analysis, Data Collection, Persuasive Communication

      4.7
      Rating, 4.7 out of 5 stars
      ·
      317 reviews

      Beginner · Course · 1 - 3 Months

    • Status: Free
      Free
      C

      Coursera Project Network

      Conditional Formatting, Tables and Charts in Microsoft Excel

      Skills you'll gain: Data Literacy, Microsoft Excel, Data Visualization Software, Spreadsheet Software, Pivot Tables And Charts, Exploratory Data Analysis, Data Analysis Software

      4.7
      Rating, 4.7 out of 5 stars
      ·
      215 reviews

      Intermediate · Guided Project · Less Than 2 Hours

    1…138139140…319

    In summary, here are 10 of our most popular help desk support courses

    • Making Sense of the News: News Literacy Lessons for Digital Citizens: The University of Hong Kong
    • Introduction to the Threat Intelligence Lifecycle : IBM
    • Manejo de Crisis Epilépticas y Promoción de la Inclusión Social: Pontificia Universidad Católica de Chile
    • Power Query Fundamentals: Corporate Finance Institute
    • Dell Technologies Technical Support for Software: Dell
    • CompTIA Linux+ (XK0-005): Packt
    • Intro to Operating Systems 1: Virtualization: Codio
    • Chinese for HSK 3 PART II: Peking University
    • Microsoft 365 with Generative AI: Microsoft
    • Program Management and the Art of Communication: University of Maryland, College Park

    Other topics to explore

    Arts and Humanities
    338 courses
    Business
    1095 courses
    Computer Science
    668 courses
    Data Science
    425 courses
    Information Technology
    145 courses
    Health
    471 courses
    Math and Logic
    70 courses
    Personal Development
    137 courses
    Physical Science and Engineering
    413 courses
    Social Sciences
    401 courses
    Language Learning
    150 courses

    Coursera Footer

    Technical Skills

    • ChatGPT
    • Coding
    • Computer Science
    • Cybersecurity
    • DevOps
    • Ethical Hacking
    • Generative AI
    • Java Programming
    • Python
    • Web Development

    Analytical Skills

    • Artificial Intelligence
    • Big Data
    • Business Analysis
    • Data Analytics
    • Data Science
    • Financial Modeling
    • Machine Learning
    • Microsoft Excel
    • Microsoft Power BI
    • SQL

    Business Skills

    • Accounting
    • Digital Marketing
    • E-commerce
    • Finance
    • Google
    • Graphic Design
    • IBM
    • Marketing
    • Project Management
    • Social Media Marketing

    Career Resources

    • Essential IT Certifications
    • High-Income Skills to Learn
    • How to Get a PMP Certification
    • How to Learn Artificial Intelligence
    • Popular Cybersecurity Certifications
    • Popular Data Analytics Certifications
    • What Does a Data Analyst Do?
    • Career Development Resources
    • Career Aptitude Test
    • Share your Coursera Learning Story

    Coursera

    • About
    • What We Offer
    • Leadership
    • Careers
    • Catalog
    • Coursera Plus
    • Professional Certificates
    • MasterTrack® Certificates
    • Degrees
    • For Enterprise
    • For Government
    • For Campus
    • Become a Partner
    • Social Impact
    • Free Courses
    • ECTS Credit Recommendations

    Community

    • Learners
    • Partners
    • Beta Testers
    • Blog
    • The Coursera Podcast
    • Tech Blog

    More

    • Press
    • Investors
    • Terms
    • Privacy
    • Help
    • Accessibility
    • Contact
    • Articles
    • Directory
    • Affiliates
    • Modern Slavery Statement
    • Manage Cookie Preferences
    Learn Anywhere
    Download on the App Store
    Get it on Google Play
    Logo of Certified B Corporation
    © 2025 Coursera Inc. All rights reserved.
    • Coursera Facebook
    • Coursera Linkedin
    • Coursera Twitter
    • Coursera YouTube
    • Coursera Instagram
    • Coursera TikTok