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    Customer Experience Courses Online

    Master customer experience (CX) strategies for enhancing satisfaction and loyalty. Learn to design and manage positive customer interactions.

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    Explore the Customer Experience Course Catalog

    • Status: Free Trial
      Free Trial
      U

      University of Colorado Boulder

      Sustainability and the Circular Economy

      Skills you'll gain: Organizational Leadership, Corporate Sustainability, Strategic Leadership, Environmental Resource Management, Business Leadership, Initiative and Leadership, Sustainability Reporting, Environment, Natural Resource Management, Environmental Social And Corporate Governance (ESG), Architectural Design, Building Design, Environmental Science, Environmental Engineering, Energy and Utilities, Product Lifecycle Management, Economic Development, Economics, Transportation Operations

      Build toward a degree

      4.7
      Rating, 4.7 out of 5 stars
      ·
      58 reviews

      Intermediate · Course · 1 - 3 Months

    • U

      Universidad de Palermo

      Finanzas y Operaciones de Marketing y Ventas

      Skills you'll gain: Return On Investment, Digital Marketing, Customer Relationship Management, Target Market, Sales Management, Conflict Management, Marketing Analytics, Business Metrics, Sales, Market Opportunities, Sales Strategy, Marketing, Promotional Strategies, Cross-Functional Collaboration, B2B Sales

      4.9
      Rating, 4.9 out of 5 stars
      ·
      17 reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      S

      Salesforce

      Conversational Selling Playbook for SDRs

      Skills you'll gain: Overcoming Objections, Prospecting and Qualification, Lead Generation, Sales Development, Sales Prospecting, Cold Calling, Emotional Intelligence, Consultative Selling, Phone Sales, Selling Techniques, Sales Strategy, Rapport Building, Empathy, Active Listening, Value Propositions, Persona Development

      4.8
      Rating, 4.8 out of 5 stars
      ·
      45 reviews

      Beginner · Course · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      I

      Imperial College London

      Global Disease Masterclass: Non-communicable Diseases

      Skills you'll gain: Public Health and Disease Prevention, Epidemiology, Cardiology, Public Health, Chronic Diseases, Health Policy, Preventative Care, Health Care, Medical Science and Research, Oncology, Neurology

      4.9
      Rating, 4.9 out of 5 stars
      ·
      109 reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: Free
      Free
      C

      Coursera Project Network

      Create Training Videos with Powtoon

      Skills you'll gain: Animations, Editing, Writing and Editing, Content Creation, Video Editing, Video Production

      4.5
      Rating, 4.5 out of 5 stars
      ·
      317 reviews

      Beginner · Guided Project · Less Than 2 Hours

    • Status: Free Trial
      Free Trial
      U

      University of Colorado System

      Design and Build a Data Warehouse for Business Intelligence Implementation

      Skills you'll gain: Data Warehousing, Dashboard, Star Schema, Data Visualization Software, Data Mart, MicroStrategy, Business Intelligence, Data Integration, Data Architecture, Extract, Transform, Load, Data Modeling, Database Design, PostgreSQL, SQL, Analytical Skills, Query Languages, Data Transformation

      4.6
      Rating, 4.6 out of 5 stars
      ·
      291 reviews

      Mixed · Course · 1 - 3 Months

    • U

      University of California, Santa Cruz

      The Holocaust: The Destruction of European Jewry

      Skills you'll gain: World History, Social Justice, European History, Culture, Liberal Arts, Cultural Diversity, Socioeconomics, Storytelling, Political Sciences, Writing

      4.6
      Rating, 4.6 out of 5 stars
      ·
      188 reviews

      Beginner · Course · 1 - 3 Months

    • I

      IIT Bombay

      Introduction to Business Management : Winning Externally

      Skills you'll gain: Advertising, Market Research, Value Propositions, Brand Management, Customer Relationship Management, Target Market, Marketing Communications, Logistics, Customer Insights, Supply Chain Management, Sales Management, B2B Sales, Competitive Analysis

      4.8
      Rating, 4.8 out of 5 stars
      ·
      6 reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      S

      Splunk Inc.

      Splunk Knowledge Manager

      Skills you'll gain: Splunk, Data Modeling, Data Store, Dashboard, Pivot Tables And Charts, Interactive Data Visualization, Database Management, Data Mapping, Performance Tuning, Incident Management, Data Manipulation, Query Languages, Data Integration, Information Management, Event Monitoring, Data Processing, Geospatial Mapping, Data Management, Wireframing, Data Analysis

      4.8
      Rating, 4.8 out of 5 stars
      ·
      29 reviews

      Intermediate · Specialization · 1 - 3 Months

    • Status: Free
      Free
      C

      Coursera Project Network

      CFD Simulation Through a Centrifugal Pump

      Skills you'll gain: Simulation and Simulation Software, Simulations, Engineering Analysis, Hydraulics, Cloud Computing, Verification And Validation, Data Validation, Mathematical Modeling

      4.6
      Rating, 4.6 out of 5 stars
      ·
      271 reviews

      Beginner · Guided Project · Less Than 2 Hours

    • Status: Free Trial
      Free Trial
      N

      New York Institute of Finance

      Key Success Factors in Supply Chain Finance

      Skills you'll gain: Supplier Management, Supply Chain Management, Customer Analysis, Working Capital, Stakeholder Management, Sales Prospecting, Financial Analysis, Cash Flows, Technology Solutions, Target Market

      4.7
      Rating, 4.7 out of 5 stars
      ·
      74 reviews

      Intermediate · Course · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      L

      LearnKartS

      Apache Kafka

      Skills you'll gain: Apache Kafka, Real Time Data, System Monitoring, Performance Tuning, Data Pipelines, Apache Spark, Apache Hadoop, Apache, Big Data, Systems Architecture, Continuous Monitoring, Data Processing, Data Integration, Data Architecture, Middleware, Data Security, Distributed Computing, Scala Programming, Software Architecture, Restful API

      3.9
      Rating, 3.9 out of 5 stars
      ·
      33 reviews

      Beginner · Specialization · 1 - 3 Months

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    In summary, here are 10 of our most popular customer experience courses

    • Sustainability and the Circular Economy: University of Colorado Boulder
    • Finanzas y Operaciones de Marketing y Ventas: Universidad de Palermo
    • Conversational Selling Playbook for SDRs: Salesforce
    • Global Disease Masterclass: Non-communicable Diseases: Imperial College London
    • Create Training Videos with Powtoon: Coursera Project Network
    • Design and Build a Data Warehouse for Business Intelligence Implementation: University of Colorado System
    • The Holocaust: The Destruction of European Jewry: University of California, Santa Cruz
    • Introduction to Business Management : Winning Externally: IIT Bombay
    • Splunk Knowledge Manager: Splunk Inc.
    • CFD Simulation Through a Centrifugal Pump: Coursera Project Network

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