• For Individuals
  • For Businesses
  • For Universities
  • For Governments
Coursera
  • Online Degrees
  • Careers
  • Log In
  • Join for Free
    Coursera
    • Browse
    • Customer Experience

    Customer Experience Courses Online

    Master customer experience (CX) strategies for enhancing satisfaction and loyalty. Learn to design and manage positive customer interactions.

    Skip to search results

    Filter by

    Subject
    Required
     *

    Language
    Required
     *

    The language used throughout the course, in both instruction and assessments.

    Learning Product
    Required
     *

    Level
    Required
     *

    Duration
    Required
     *

    Skills
    Required
     *

    Subtitles
    Required
     *

    Educator
    Required
     *

    Explore the Customer Experience Course Catalog

    • Status: New
      New
      Status: Free Trial
      Free Trial
      S

      Starweaver

      Digital Transformation in Hospitality

      Skills you'll gain: Customer experience strategy (CX), Service Design, Design Thinking, Change Management, Vendor Management, Hospitality, Hospitality Management, Vendor Relationship Management, Social Media Marketing, Process Mapping, Key Performance Indicators (KPIs), Social Media, Social Media Management, Performance Measurement, Digital Media Strategy, Content Creation, Search Engine Optimization, Personalized Service, Innovation, Business Process

      4.2
      Rating, 4.2 out of 5 stars
      ·
      32 reviews

      Intermediate · Specialization · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      A

      Amazon

      Full Stack Web Development

      Skills you'll gain: Full-Stack Web Development, Restful API, Front-End Web Development, Web Services, Application Deployment, Web Development, Spring Framework, Amazon Web Services, HTML and CSS, Application Programming Interface (API), Server Side, Web Applications, Back-End Web Development, Spring Boot, Model View Controller, Responsive Web Design, Javascript

      4.6
      Rating, 4.6 out of 5 stars
      ·
      14 reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      U

      University of Colorado System

      Introduction to C++ Programming and Unreal

      Skills you'll gain: Unreal Engine, Object Oriented Programming (OOP), C++ (Programming Language), Debugging, Computer Programming, Video Game Development, Game Design, Development Environment, Software Documentation, Data Storage, Scripting

      4.6
      Rating, 4.6 out of 5 stars
      ·
      175 reviews

      Intermediate · Course · 1 - 4 Weeks

    • Status: New
      New
      Status: Free Trial
      Free Trial
      I

      IBM

      IBM Ethical Hacking with Open Source Tools

      Skills you'll gain: Threat Detection, Penetration Testing, Linux, Cyber Threat Intelligence, Threat Management, Vulnerability Assessments, Cyber Security Assessment, Network Security, Network Monitoring, Bash (Scripting Language), Scripting, Network Troubleshooting, Incident Response, Anomaly Detection, Cybersecurity, Vulnerability Scanning, Network Analysis, Cyber Security Policies, Data Ethics, Information Systems Security

      4.7
      Rating, 4.7 out of 5 stars
      ·
      13 reviews

      Intermediate · Professional Certificate · 3 - 6 Months

    • Status: Free Trial
      Free Trial
      S

      SkillUp EdTech

      Getting Started with Tableau

      Skills you'll gain: Dashboard, Data Storytelling, Data Visualization Software, Tableau Software, Data Visualization, Interactive Data Visualization, Real Time Data, Data Manipulation, Data Import/Export, Data Transformation, Data Cleansing, Business Intelligence

      4.7
      Rating, 4.7 out of 5 stars
      ·
      34 reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      M

      Meta

      Introdução ao marketing de mídias sociais

      Skills you'll gain: Social Media Marketing, Social Media, Target Audience, Social Media Strategy, Social Media Campaigns, Goal Setting, Marketing, Marketing Strategies, Digital Media Strategy, Key Performance Indicators (KPIs), Customer Analysis, Policy Development, Instagram, Facebook

      4.7
      Rating, 4.7 out of 5 stars
      ·
      40 reviews

      Beginner · Course · 1 - 3 Months

    • C

      Coursera Instructor Network

      How to Develop Standard Operating Procedures (SOPs)

      Skills you'll gain: Standard Operating Procedure, Operational Efficiency, Lean Methodologies, Quality Assurance, Procedure Development, Operational Excellence, Business Process, Occupational Safety And Health, Process Management, Safety Assurance, Workflow Management, Process Improvement and Optimization, Workforce Management, Continuous Improvement Process

      4.8
      Rating, 4.8 out of 5 stars
      ·
      28 reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      U

      University of California, Davis

      Healthcare Data Models

      Skills you'll gain: Data Integration, Data Validation, Data Quality, Data Modeling, Health Informatics, Data Transformation, Star Schema, Data Warehousing, Health Information Management, Data Analysis, Network Model, Analytics, Interoperability, Relational Databases

      4.6
      Rating, 4.6 out of 5 stars
      ·
      56 reviews

      Intermediate · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      J

      Johns Hopkins University

      Beginning Custom Projects with Raspberry Pi

      Skills you'll gain: Remote Access Systems, Linux, Restful API, Web Applications, Security Controls, Internet Of Things, Embedded Systems, Application Programming Interface (API), Linux Commands, Command-Line Interface, Secure Coding, Electronics, Control Systems, Electronic Hardware, System Configuration, General Networking, Python Programming, Hardware Troubleshooting, Software Installation, Peripheral Devices

      4.8
      Rating, 4.8 out of 5 stars
      ·
      46 reviews

      Mixed · Course · 1 - 4 Weeks

    • U

      Università Bocconi

      Management of International Development: Towards Agenda 2030

      Skills you'll gain: Human Capital, Governance, International Relations, Human Resources, Cultural Diversity, Economic Development, Organizational Strategy, Policy Development, Strategic Decision-Making, Stakeholder Management, Finance

      4.8
      Rating, 4.8 out of 5 stars
      ·
      205 reviews

      Mixed · Course · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      C

      Codio

      Intro to Operating Systems 1: Virtualization

      Skills you'll gain: OS Process Management, Operating Systems, C (Programming Language), System Programming, Virtualization, Virtual Machines, Programming Principles, Application Programming Interface (API)

      4.6
      Rating, 4.6 out of 5 stars
      ·
      157 reviews

      Intermediate · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      D

      Duke University

      Data Engineering with Rust

      Skills you'll gain: Data Pipelines, Rust (Programming Language), Restful API, Amazon Web Services, Data Structures, Secure Coding, Data Processing, Cloud Applications, Data Manipulation, Encryption, Algorithms

      3.5
      Rating, 3.5 out of 5 stars
      ·
      53 reviews

      Intermediate · Course · 1 - 4 Weeks

    Customer Experience learners also search

    User Experience
    Beginner User Experience
    User Experience Projects
    Advanced User Experience
    UX Design
    UI
    Beginner UX Design
    Information Design
    1…136137138…402

    In summary, here are 10 of our most popular customer experience courses

    • Digital Transformation in Hospitality: Starweaver
    • Full Stack Web Development: Amazon
    • Introduction to C++ Programming and Unreal: University of Colorado System
    • IBM Ethical Hacking with Open Source Tools: IBM
    • Getting Started with Tableau: SkillUp EdTech
    • Introdução ao marketing de mídias sociais: Meta
    • How to Develop Standard Operating Procedures (SOPs): Coursera Instructor Network
    • Healthcare Data Models: University of California, Davis
    • Beginning Custom Projects with Raspberry Pi: Johns Hopkins University
    • Management of International Development: Towards Agenda 2030: Università Bocconi

    Other topics to explore

    Arts and Humanities
    338 courses
    Business
    1095 courses
    Computer Science
    668 courses
    Data Science
    425 courses
    Information Technology
    145 courses
    Health
    471 courses
    Math and Logic
    70 courses
    Personal Development
    137 courses
    Physical Science and Engineering
    413 courses
    Social Sciences
    401 courses
    Language Learning
    150 courses

    Coursera Footer

    Technical Skills

    • ChatGPT
    • Coding
    • Computer Science
    • Cybersecurity
    • DevOps
    • Ethical Hacking
    • Generative AI
    • Java Programming
    • Python
    • Web Development

    Analytical Skills

    • Artificial Intelligence
    • Big Data
    • Business Analysis
    • Data Analytics
    • Data Science
    • Financial Modeling
    • Machine Learning
    • Microsoft Excel
    • Microsoft Power BI
    • SQL

    Business Skills

    • Accounting
    • Digital Marketing
    • E-commerce
    • Finance
    • Google
    • Graphic Design
    • IBM
    • Marketing
    • Project Management
    • Social Media Marketing

    Career Resources

    • Essential IT Certifications
    • High-Income Skills to Learn
    • How to Get a PMP Certification
    • How to Learn Artificial Intelligence
    • Popular Cybersecurity Certifications
    • Popular Data Analytics Certifications
    • What Does a Data Analyst Do?
    • Career Development Resources
    • Career Aptitude Test
    • Share your Coursera Learning Story

    Coursera

    • About
    • What We Offer
    • Leadership
    • Careers
    • Catalog
    • Coursera Plus
    • Professional Certificates
    • MasterTrack® Certificates
    • Degrees
    • For Enterprise
    • For Government
    • For Campus
    • Become a Partner
    • Social Impact
    • Free Courses
    • ECTS Credit Recommendations

    Community

    • Learners
    • Partners
    • Beta Testers
    • Blog
    • The Coursera Podcast
    • Tech Blog

    More

    • Press
    • Investors
    • Terms
    • Privacy
    • Help
    • Accessibility
    • Contact
    • Articles
    • Directory
    • Affiliates
    • Modern Slavery Statement
    • Manage Cookie Preferences
    Learn Anywhere
    Download on the App Store
    Get it on Google Play
    Logo of Certified B Corporation
    © 2025 Coursera Inc. All rights reserved.
    • Coursera Facebook
    • Coursera Linkedin
    • Coursera Twitter
    • Coursera YouTube
    • Coursera Instagram
    • Coursera TikTok