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    • Customer Insights

    Customer Insights Courses Online

    Explore customer insights methods for understanding consumer behavior. Learn to gather and analyze data to inform marketing and product development.

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    Explore the Customer Insights Course Catalog

    • C

      Coursera Project Network

      Analyze Data in a Model Car Database with MySQL Workbench

      Skills you'll gain: MySQL Workbench, Data-Driven Decision-Making, Exploratory Data Analysis, MySQL, Business Analytics, Data Analysis, Database Design, SQL, Analytical Skills, Data Presentation, Technical Communication, Relational Databases

      4.7
      Rating, 4.7 out of 5 stars
      ·
      18 reviews

      Intermediate · Guided Project · Less Than 2 Hours

    • Status: Free Trial
      Free Trial
      E

      EDUCBA

      Splunk Query Language and Data Analysis

      Skills you'll gain: Splunk, Dashboard, Data Transformation, Data Manipulation, Data Analysis, Statistical Analysis, Query Languages, Data Visualization Software, Ad Hoc Reporting, Real Time Data, Data Modeling, Continuous Monitoring, Taxonomy

      4.9
      Rating, 4.9 out of 5 stars
      ·
      124 reviews

      Intermediate · Course · 1 - 4 Weeks

    • Status: New
      New
      Status: Free Trial
      Free Trial
      P

      Packt

      Microsoft Azure Administrator (AZ-104)

      Skills you'll gain: Role-Based Access Control (RBAC), Azure Active Directory, Microsoft Azure, Kubernetes, Virtual Machines, Network Monitoring, Cloud Management, Load Balancing, Identity and Access Management, Cloud Computing, Cloud Storage, Virtualization and Virtual Machines, Network Troubleshooting, User Accounts, Data Storage Technologies, Application Deployment, Data Storage, Cloud Security, Disaster Recovery, Data Security

      4.5
      Rating, 4.5 out of 5 stars
      ·
      8 reviews

      Intermediate · Specialization · 3 - 6 Months

    • A

      Alfaisal University | KLD

      مهارات البيع الاحترافية | Professional Selling Skills

      Skills you'll gain: Overcoming Objections, Sales, Negotiation, Sales Process, Product Knowledge, Rapport Building, Communication, Value Propositions, Persuasive Communication, Customer Relationship Building, Customer Service, Needs Assessment, Active Listening, Empathy

      4.5
      Rating, 4.5 out of 5 stars
      ·
      37 reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      U

      University of Colorado Boulder

      Fundamental Tools of Data Wrangling

      Skills you'll gain: Pandas (Python Package), Data Wrangling, NumPy, Data Visualization, Data Cleansing, Data Structures, Data Analysis, Data Manipulation, Data Transformation, Data Quality, Exploratory Data Analysis, Data Integration, Programming Principles, Python Programming, Scripting

      4.6
      Rating, 4.6 out of 5 stars
      ·
      17 reviews

      Beginner · Course · 1 - 3 Months

    • C

      Coursera Instructor Network

      GenAI for Customer Service Teams

      Skills you'll gain: Generative AI, Team Oriented, Customer experience improvement, Self Service Technologies, Automation, Prompt Engineering, Customer Service, Artificial Intelligence, Customer Data Management, Customer Communications Management, Business Ethics

      Beginner · Course · 1 - 4 Weeks

    • Status: Free
      Free
      C

      Coursera Project Network

      Use AI Builder and Power Apps to Process Invoice Data

      Skills you'll gain: Microsoft Power Platform, Business Process Automation, Microsoft 365, Invoicing, Automation, Artificial Intelligence, Document Management, Data Integration, Data Store

      4.5
      Rating, 4.5 out of 5 stars
      ·
      34 reviews

      Beginner · Guided Project · Less Than 2 Hours

    • Status: Free Trial
      Free Trial
      U

      University of Michigan

      GenAI in Business: Strategies for Successful Execution

      Skills you'll gain: Generative AI, Customer experience strategy (CX), Solution Delivery, Innovation, Performance Analysis, Performance Measurement, Project Risk Management, Project Performance, Solution Design, Risk Management, Business Process, Experience Design, Communication Strategies, Business Metrics, Stakeholder Communications, Business Risk Management

      4.8
      Rating, 4.8 out of 5 stars
      ·
      16 reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: New
      New
      U

      Utrecht University

      Contemporary Palestinian History

      Skills you'll gain: International Relations, Conflict Management, World History, Research, Social Studies, Diplomacy, Cultural Responsiveness, Political Sciences, Socioeconomics, Governance

      Beginner · Course · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      U

      University of California, Davis

      Analytical Solutions to Common Healthcare Problems

      Skills you'll gain: Data Dictionary, Health Informatics, Extract, Transform, Load, Analytics, Data Integration, Data Analysis, Health Care, Data Mining, Data Transformation, Risk Analysis, Data Quality, Anomaly Detection, Predictive Modeling

      4.4
      Rating, 4.4 out of 5 stars
      ·
      32 reviews

      Intermediate · Course · 1 - 4 Weeks

    • C

      Coursera Project Network

      Agile Projects: Creating User Stories with Value in Taiga

      Skills you'll gain: User Story, Agile Methodology, Agile Project Management, Product Requirements, Customer experience strategy (CX), Presentations, Product Knowledge, Customer Insights, Stakeholder Communications

      4.8
      Rating, 4.8 out of 5 stars
      ·
      17 reviews

      Intermediate · Guided Project · Less Than 2 Hours

    • Status: Free Trial
      Free Trial
      G

      Google Cloud

      Data Engineer, Big Data and ML on Google Cloud en Français

      Skills you'll gain: Dataflow, Google Cloud Platform, Data Pipelines, Real Time Data, Data Lakes, Data Warehousing, Data Infrastructure, Cloud Infrastructure, Data Storage, Data Architecture, Big Data, Extract, Transform, Load, Tensorflow, Cloud Storage, Data Processing, MLOps (Machine Learning Operations), Data Integration, Apache Spark, Data Storage Technologies, Performance Tuning

      4.4
      Rating, 4.4 out of 5 stars
      ·
      58 reviews

      Intermediate · Specialization · 3 - 6 Months

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    1…132133134…247

    In summary, here are 10 of our most popular customer insights courses

    • Analyze Data in a Model Car Database with MySQL Workbench: Coursera Project Network
    • Splunk Query Language and Data Analysis: EDUCBA
    • Microsoft Azure Administrator (AZ-104): Packt
    • مهارات البيع الاحترافية | Professional Selling Skills: Alfaisal University | KLD
    • Fundamental Tools of Data Wrangling: University of Colorado Boulder
    • GenAI for Customer Service Teams: Coursera Instructor Network
    • Use AI Builder and Power Apps to Process Invoice Data: Coursera Project Network
    • GenAI in Business: Strategies for Successful Execution: University of Michigan
    • Contemporary Palestinian History: Utrecht University
    • Analytical Solutions to Common Healthcare Problems: University of California, Davis

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