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    • Customer Experience

    Customer Experience Courses Online

    Master customer experience (CX) strategies for enhancing satisfaction and loyalty. Learn to design and manage positive customer interactions.

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    Explore the Customer Experience Course Catalog

    • Status: Free Trial
      Free Trial
      U

      University of Michigan

      Learning Experience Design: Orientation to the Profession

      Skills you'll gain: Learning Theory, Instructional Design, Design Thinking, Professional Development, Education Software and Technology, Web Content Accessibility Guidelines, Diversity Equity and Inclusion Initiatives, User Centered Design, Technology Strategies, Collaboration, Emerging Technologies

      4.8
      Rating, 4.8 out of 5 stars
      ·
      52 reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      U

      University of Colorado Boulder

      Introduction to Robotics with Webots

      Skills you'll gain: Robotic Process Automation, Data Mapping, Artificial Intelligence, Control Systems, Automation, Graph Theory, Algorithms, Real-Time Operating Systems, Mechanics, Computer Vision, Simulation and Simulation Software, Global Positioning Systems, Simulations, Image Analysis, Data Structures, Linear Algebra, Estimation

      Build toward a degree

      4.5
      Rating, 4.5 out of 5 stars
      ·
      55 reviews

      Beginner · Specialization · 3 - 6 Months

    • Status: Free
      Free
      C

      Coursera Project Network

      Getting Started with Azure DevOps Boards

      Skills you'll gain: Sprint Planning, Azure DevOps, Backlogs, Issue Tracking, Kanban Principles, Agile Software Development

      4.5
      Rating, 4.5 out of 5 stars
      ·
      610 reviews

      Beginner · Guided Project · Less Than 2 Hours

    • Status: New
      New
      C

      Coursera Instructor Network

      GenAI for Customer Journey Mapping

      Skills you'll gain: Generative AI, Customer Insights, AI Personalization, Customer Analysis, ChatGPT, Customer experience strategy (CX), Real Time Data, Data-Driven Decision-Making, Predictive Analytics, Artificial Intelligence, Consumer Behaviour

      Intermediate · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      O

      Olay

      Cosmetic Product Development

      Skills you'll gain: Product Development, Packaging and Labeling, Prototyping, New Product Development, Product Design, Feasibility Studies, Product Lifecycle Management, Customer Analysis, Production Process, Commercialization, Product Testing, Manufacturing Processes, Consumer Behaviour, Market Research, Innovation, Quality Control, Regulatory Compliance, Market Trend

      4.7
      Rating, 4.7 out of 5 stars
      ·
      63 reviews

      Beginner · Course · 1 - 4 Weeks

    • C

      Coursera Instructor Network

      Effective Leadership: Master Management Styles

      Skills you'll gain: Leadership Development, Leadership, Leadership and Management, Team Leadership, Adaptability, Business Leadership, People Management, Team Management, Team Motivation, Self-Awareness

      4.8
      Rating, 4.8 out of 5 stars
      ·
      78 reviews

      Intermediate · Course · 1 - 4 Weeks

    • E

      EDUCBA

      Introduction to AutoSAR

      Skills you'll gain: Real-Time Operating Systems, Software Development, Software Design, Software Architecture, Embedded Systems, Configuration Management, Systems Architecture, Extensible Markup Language (XML), System Configuration, Application Programming Interface (API)

      4.7
      Rating, 4.7 out of 5 stars
      ·
      161 reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      T

      Tableau Learning Partner

      Data Analysis with Tableau

      Skills you'll gain: Exploratory Data Analysis, Tableau Software, Statistical Visualization, Data Analysis, Descriptive Statistics, Predictive Analytics, Data Processing, Box Plots, Statistical Analysis, Data Cleansing, Scatter Plots, Data Visualization Software, Trend Analysis, Histogram, Data Manipulation, Regression Analysis, Correlation Analysis

      4.4
      Rating, 4.4 out of 5 stars
      ·
      90 reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      T

      The Hong Kong University of Science and Technology

      Software Engineering: Implementation and Testing

      Skills you'll gain: Acceptance Testing, Software Development Methodologies, Configuration Management, Debugging, Software Development Life Cycle, Software Testing, Software Engineering, Unified Modeling Language, Integration Testing, User Acceptance Testing (UAT), Unit Testing, System Implementation, Secure Coding, Test Case, Requirements Analysis, Agile Methodology

      4.6
      Rating, 4.6 out of 5 stars
      ·
      113 reviews

      Intermediate · Course · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      P

      Pontificia Universidad Católica del Perú

      Fundamentos de UX y de los requisitos de software

      Skills you'll gain: User Story, Human Computer Interaction, Software Development Life Cycle, Functional Requirement, Unified Modeling Language, Requirements Analysis, Prototyping, Usability, User Experience, User Interface (UI) Design, User Requirements Documents, Interaction Design, Persona (User Experience), User Centered Design, Human Factors, System Requirements, Software Documentation, Software Design, Software Engineering, Systems Development

      4.9
      Rating, 4.9 out of 5 stars
      ·
      104 reviews

      Beginner · Specialization · 3 - 6 Months

    • Status: Free Trial
      Free Trial
      I

      IBM

      Project Management Capstone

      Skills you'll gain: Peer Review, Project Management, Project Management Life Cycle, Agile Project Management, Project Portfolio Management, Project Closure, Project Controls, Work Breakdown Structure, Backlogs, User Story, Project Planning, Project Documentation, Project Performance, Risk Management, Stakeholder Management, Quality Management, Communication Planning, Change Management

      4.9
      Rating, 4.9 out of 5 stars
      ·
      101 reviews

      Advanced · Course · 1 - 3 Months

    • I

      Illinois Tech

      Digital Marketing

      Skills you'll gain: Pay Per Click Advertising, Digital Marketing, Web Analytics, Email Marketing, Paid media, Digital Advertising, Google Ads, Social Media Campaigns, Marketing Strategies, Online Advertising, Social Media Marketing, Google Analytics, Web Analytics and SEO, Web Design and Development, Marketing, Marketing Analytics, Search Engine Optimization, Social Media, Campaign Management, Search Engine Marketing

      Build toward a degree

      4.5
      Rating, 4.5 out of 5 stars
      ·
      42 reviews

      Advanced · Course · 1 - 3 Months

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    1…132133134…402

    In summary, here are 10 of our most popular customer experience courses

    • Learning Experience Design: Orientation to the Profession: University of Michigan
    • Introduction to Robotics with Webots: University of Colorado Boulder
    • Getting Started with Azure DevOps Boards: Coursera Project Network
    • GenAI for Customer Journey Mapping: Coursera Instructor Network
    • Cosmetic Product Development: Olay
    • Effective Leadership: Master Management Styles: Coursera Instructor Network
    • Introduction to AutoSAR: EDUCBA
    • Data Analysis with Tableau: Tableau Learning Partner
    • Software Engineering: Implementation and Testing: The Hong Kong University of Science and Technology
    • Fundamentos de UX y de los requisitos de software: Pontificia Universidad Católica del Perú

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