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    • Customer Experience

    Customer Experience Courses Online

    Master customer experience (CX) strategies for enhancing satisfaction and loyalty. Learn to design and manage positive customer interactions.

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    Explore the Customer Experience Course Catalog

    • Status: Free Trial
      Free Trial
      U

      University of Colorado Boulder

      Statistical Modeling for Data Science Applications

      Skills you'll gain: Statistical Inference, Statistical Modeling, Statistical Hypothesis Testing, Regression Analysis, R Programming, Data Ethics, Statistical Methods, Data Analysis, Statistical Analysis, Data Modeling, Predictive Modeling, Probability & Statistics, Advanced Analytics, Correlation Analysis, Forecasting, Data Science, A/B Testing, Machine Learning, Classification And Regression Tree (CART), Linear Algebra

      Build toward a degree

      4.1
      Rating, 4.1 out of 5 stars
      ·
      52 reviews

      Intermediate · Specialization · 3 - 6 Months

    • Status: Free Trial
      Free Trial
      S

      SkillUp EdTech

      Generative AI: Supercharge Your Product Management Career

      Skills you'll gain: Product Lifecycle Management, Generative AI, Product Management, ChatGPT, Artificial Intelligence, Customer experience improvement, Technical Product Management, Prompt Engineering, Microsoft Copilot, Ideation, Ethical Standards And Conduct

      4.6
      Rating, 4.6 out of 5 stars
      ·
      94 reviews

      Intermediate · Course · 1 - 4 Weeks

    • Status: Free
      Free
      C

      Coursera Project Network

      Use SurveyMonkey to Create a Survey and Analyze Results

      Skills you'll gain: Employee Surveys, Data Collection, Business Research, Data Analysis, User Feedback, Business Software, Data Presentation

      4.6
      Rating, 4.6 out of 5 stars
      ·
      418 reviews

      Beginner · Guided Project · Less Than 2 Hours

    • Status: Free
      Free
      G

      Goldman Sachs

      Fundamentals of Negotiation, with Goldman Sachs 10,000 Women

      Skills you'll gain: Negotiation, Active Listening, Rapport Building, Business Communication, Conflict Management, Relationship Building, Interpersonal Communications, Goal Setting, Communication, Cognitive flexibility, Influencing, Emotional Intelligence

      4.6
      Rating, 4.6 out of 5 stars
      ·
      453 reviews

      Mixed · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      U

      University of Virginia Darden School Foundation

      Content Marketing Using Generative AI

      Skills you'll gain: Large Language Modeling, Customer Insights, Keyword Research, Search Engine Marketing, AI Personalization, Pay Per Click Advertising, Content Marketing, Marketing Strategies, Google Ads, Digital Marketing, Generative AI, Marketing Analytics, Consumer Behaviour, Persona Development

      4.1
      Rating, 4.1 out of 5 stars
      ·
      55 reviews

      Beginner · Course · 1 - 4 Weeks

    • U

      University of Geneva

      Operational Research for Humanitarians

      Skills you'll gain: Research Methodologies, Health Policy, Research, Qualitative Research, Community Outreach, Policty Analysis, Research, and Development, Ethical Standards And Conduct, Data Collection, Accountability, Decision Making, Adaptability, Communication

      4.8
      Rating, 4.8 out of 5 stars
      ·
      143 reviews

      Beginner · Course · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      S

      SkillUp EdTech

      Generative AI: Unleash Your Project Management Potential

      Skills you'll gain: Generative AI, Project Management, Workflow Management, Project Management Life Cycle, Prompt Engineering, ChatGPT, Team Building, Project Planning, Microsoft Copilot, Project Documentation, Risk Management, Business Ethics

      4.5
      Rating, 4.5 out of 5 stars
      ·
      103 reviews

      Intermediate · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      U

      University of Michigan

      Generative AI in Business

      Skills you'll gain: Generative AI, Data Integration, Customer experience strategy (CX), Data Strategy, Business Planning, Solution Delivery, Innovation, Performance Analysis, Performance Measurement, Business Analysis, Project Risk Management, Project Performance, Data Quality, Risk Management, Business Process, Business Transformation, Prompt Engineering, Business Process Automation, Business Strategy, Solution Design

      4.7
      Rating, 4.7 out of 5 stars
      ·
      51 reviews

      Beginner · Specialization · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      G

      Google Cloud

      Security Best Practices in Google Cloud

      Skills you'll gain: Identity and Access Management, Cloud Security, OAuth, Google Cloud Platform, Kubernetes, Cloud Storage, Security Controls, Data Storage Technologies, Application Security, Authorization (Computing), Data Security, Role-Based Access Control (RBAC), Hardening, Encryption, Key Management, Virtual Machines

      4.7
      Rating, 4.7 out of 5 stars
      ·
      350 reviews

      Intermediate · Course · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      D

      DeepLearning.AI

      Data Modeling, Transformation, and Serving

      Skills you'll gain: Data Modeling, Data Transformation, Data Processing, Data Warehousing, Apache Hadoop, Data Integration, Extract, Transform, Load, Data Pipelines, Apache Spark, Data Manipulation, Star Schema, Applied Machine Learning, Real Time Data, Machine Learning, Natural Language Processing

      4.6
      Rating, 4.6 out of 5 stars
      ·
      73 reviews

      Intermediate · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      I

      IBM

      Monitoring and Observability for Development and DevOps

      Skills you'll gain: Grafana, System Monitoring, Prometheus (Software), Application Performance Management, DevOps, Continuous Monitoring, Docker (Software), Interactive Data Visualization, Kubernetes, Microservices, Real Time Data

      4.5
      Rating, 4.5 out of 5 stars
      ·
      85 reviews

      Intermediate · Course · 1 - 3 Months

    • L

      Lund University

      Introduction to Particle Accelerators (NPAP MOOC)

      Skills you'll gain: Radiation Protection, Radiography, Semiconductors, Radiology, Physics, Emerging Technologies, Medical Imaging, Electrical Engineering, X-Ray Computed Tomography, Laboratory Experience, Science and Research, Simulation and Simulation Software

      4.7
      Rating, 4.7 out of 5 stars
      ·
      201 reviews

      Intermediate · Course · 1 - 3 Months

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    1…129130131…402

    In summary, here are 10 of our most popular customer experience courses

    • Statistical Modeling for Data Science Applications: University of Colorado Boulder
    • Generative AI: Supercharge Your Product Management Career: SkillUp EdTech
    • Use SurveyMonkey to Create a Survey and Analyze Results: Coursera Project Network
    • Fundamentals of Negotiation, with Goldman Sachs 10,000 Women: Goldman Sachs
    • Content Marketing Using Generative AI : University of Virginia Darden School Foundation
    • Operational Research for Humanitarians: University of Geneva
    • Generative AI: Unleash Your Project Management Potential: SkillUp EdTech
    • Generative AI in Business: University of Michigan
    • Security Best Practices in Google Cloud: Google Cloud
    • Data Modeling, Transformation, and Serving: DeepLearning.AI

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