• For Individuals
  • For Businesses
  • For Universities
  • For Governments
Coursera
  • Online Degrees
  • Careers
  • Log In
  • Join for Free
    Coursera
    • Browse
    • Customer Engagement
    Skip to search results

    Filter by

    Subject
    Required
     *

    Language
    Required
     *

    The language used throughout the course, in both instruction and assessments.

    Learning Product
    Required
     *

    Level
    Required
     *

    Duration
    Required
     *

    Skills
    Required
     *

    Subtitles
    Required
     *

    Educator
    Required
     *

    Results for "customer engagement"

    • Status: New
      New
      Status: Free Trial
      Free Trial
      I

      IBM

      Product Owner Capstone

      Skills you'll gain: Sprint Retrospectives, Agile Product Development, Sprint Planning, Backlogs, Agile Methodology, Product Management, User Story, Portfolio Management, Continuous Improvement Process, Interviewing Skills, Stakeholder Engagement, Prioritization, Goal Setting

      Advanced · Course · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      B

      Banco Interamericano de Desarrollo

      Métodos de educación efectiva

      Skills you'll gain: Childhood Education and Development, Child Development, Student-Centred Learning, Teaching, Diversity Awareness, Pedagogy, Education and Training, Instructional Strategies, Mathematics Education, Human Development, Student Engagement, Human Learning, Parent Communication, Curriculum Development, Adult Education, Professional Development, Program Evaluation, Cultural Responsiveness, Working With Children, Policy Development

      4.4
      Rating, 4.4 out of 5 stars
      ·
      22 reviews

      Beginner · Specialization · 1 - 3 Months

    • Status: Free
      Free
      C

      Coursera Project Network

      Einführung in Facebook Audience Insights

      Skills you'll gain: Advertising Campaigns, Target Audience, Facebook, Online Advertising, Marketing Strategies, Social Media, Marketing Analytics, Customer Insights, Social Media Marketing, Marketing Budgets

      Intermediate · Guided Project · Less Than 2 Hours

    • Status: New
      New
      P

      Packt

      Microsoft Sentinel: Complete Azure Introduction

      Skills you'll gain: Cyber Threat Hunting, Cyber Threat Intelligence, Computer Security Incident Management, Threat Detection, Microsoft Azure, Incident Management, Security Information and Event Management (SIEM), Cloud Security, Azure Active Directory, Interactive Data Visualization, Data Integration, ChatGPT, Automation, Query Languages

      Intermediate · Course · 1 - 3 Months

    • C

      Coursera Project Network

      Data Manipulation and Management using MYSQL Workbench

      Skills you'll gain: MySQL Workbench, MySQL, Database Management Systems, Database Management, Data Manipulation, Data Management, SQL, Databases, Query Languages, Data Integration

      4.5
      Rating, 4.5 out of 5 stars
      ·
      17 reviews

      Beginner · Guided Project · Less Than 2 Hours

    • E

      Eindhoven University of Technology

      MaaS: Adoption and Use

      Skills you'll gain: Service Design, Transportation Operations, Feasibility Studies, Data Collection, Market Analysis, Sustainability Reporting, Customer Analysis, Surveys, Research Methodologies, Consumer Behaviour

      Beginner · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      P

      Parsons School of Design, The New School

      Utilizar Diseño Para Crear Soluciones de Negocio Innovadoras

      Skills you'll gain: Design Thinking, Business Modeling, Business Solutions, Growth Strategies, Business Strategy, Innovation, Product Design, Design, Corporate Sustainability, User Experience, Customer experience improvement

      4.9
      Rating, 4.9 out of 5 stars
      ·
      14 reviews

      Intermediate · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      I

      IE Business School

      Proyecto capstone estrategia de marketing

      Skills you'll gain: Marketing Planning, Strategic Marketing, Marketing, Marketing Strategy and Techniques, Market Analysis, Market Research, Product Strategy, Product Marketing, Marketing Communications, Promotional Strategies, Plan Execution, Consumer Behaviour, Competitive Analysis, Target Audience, Hotels and Accommodations, Return On Investment

      5
      Rating, 5 out of 5 stars
      ·
      22 reviews

      Beginner · Course · 1 - 3 Months

    • Status: Free
      Free
      C

      Coursera Project Network

      إنشاء صفحة أعمال مجانية باستخدام Blogger

      Skills you'll gain: Blogs, Search Engine Optimization, Brand Marketing, Content Marketing, Keyword Research, Content Creation, Web Analytics, Customer Engagement, Thought Leadership, Customer Relationship Building, Content Management Systems, Business Marketing

      4.6
      Rating, 4.6 out of 5 stars
      ·
      18 reviews

      Beginner · Guided Project · Less Than 2 Hours

    • Status: Free Trial
      Free Trial
      A

      Arizona State University

      Care: The First Step in Tech Innovation for Entrepreneurs

      Skills you'll gain: Innovation, Entrepreneurship, Lean Methodologies, Team Oriented, Ideation, Business Research, Complex Problem Solving, Decision Making, Analysis, Customer Insights

      4.8
      Rating, 4.8 out of 5 stars
      ·
      11 reviews

      Beginner · Course · 1 - 3 Months

    • Status: Free
      Free
      C

      Coursera Project Network

      Program Management: Stakeholders Identification in ClickUp

      Skills you'll gain: Program Management, Stakeholder Management, Stakeholder Engagement, Project Management Software, Stakeholder Communications, Project Design, Process Flow Diagrams, Agile Methodology

      4.8
      Rating, 4.8 out of 5 stars
      ·
      14 reviews

      Intermediate · Guided Project · Less Than 2 Hours

    • Status: Free Trial
      Free Trial
      P

      Politecnico di Milano

      Platform Thinking: exploiting data through platforms

      Skills you'll gain: Data Strategy, Data Ethics, Customer Data Management, Market Opportunities, Data Governance, Data-Driven Decision-Making, Big Data, Customer Insights, Personally Identifiable Information, Advertising, Business Ethics, User Research, Innovation, Business Modeling

      4.9
      Rating, 4.9 out of 5 stars
      ·
      16 reviews

      Beginner · Course · 1 - 4 Weeks

    Searches related to customer engagement

    sap customer engagement and discovery
    1…129130131…204

    In summary, here are 10 of our most popular customer engagement courses

    • Product Owner Capstone: IBM
    • Métodos de educación efectiva: Banco Interamericano de Desarrollo
    • Einführung in Facebook Audience Insights: Coursera Project Network
    • Microsoft Sentinel: Complete Azure Introduction: Packt
    • Data Manipulation and Management using MYSQL Workbench: Coursera Project Network
    • MaaS: Adoption and Use : Eindhoven University of Technology
    • Utilizar Diseño Para Crear Soluciones de Negocio Innovadoras: Parsons School of Design, The New School
    • Proyecto capstone estrategia de marketing: IE Business School
    • إنشاء صفحة أعمال مجانية باستخدام Blogger: Coursera Project Network
    • Care: The First Step in Tech Innovation for Entrepreneurs: Arizona State University

    Other topics to explore

    Arts and Humanities
    338 courses
    Business
    1095 courses
    Computer Science
    668 courses
    Data Science
    425 courses
    Information Technology
    145 courses
    Health
    471 courses
    Math and Logic
    70 courses
    Personal Development
    137 courses
    Physical Science and Engineering
    413 courses
    Social Sciences
    401 courses
    Language Learning
    150 courses

    Coursera Footer

    Technical Skills

    • ChatGPT
    • Coding
    • Computer Science
    • Cybersecurity
    • DevOps
    • Ethical Hacking
    • Generative AI
    • Java Programming
    • Python
    • Web Development

    Analytical Skills

    • Artificial Intelligence
    • Big Data
    • Business Analysis
    • Data Analytics
    • Data Science
    • Financial Modeling
    • Machine Learning
    • Microsoft Excel
    • Microsoft Power BI
    • SQL

    Business Skills

    • Accounting
    • Digital Marketing
    • E-commerce
    • Finance
    • Google
    • Graphic Design
    • IBM
    • Marketing
    • Project Management
    • Social Media Marketing

    Career Resources

    • Essential IT Certifications
    • High-Income Skills to Learn
    • How to Get a PMP Certification
    • How to Learn Artificial Intelligence
    • Popular Cybersecurity Certifications
    • Popular Data Analytics Certifications
    • What Does a Data Analyst Do?
    • Career Development Resources
    • Career Aptitude Test
    • Share your Coursera Learning Story

    Coursera

    • About
    • What We Offer
    • Leadership
    • Careers
    • Catalog
    • Coursera Plus
    • Professional Certificates
    • MasterTrack® Certificates
    • Degrees
    • For Enterprise
    • For Government
    • For Campus
    • Become a Partner
    • Social Impact
    • Free Courses
    • ECTS Credit Recommendations

    Community

    • Learners
    • Partners
    • Beta Testers
    • Blog
    • The Coursera Podcast
    • Tech Blog

    More

    • Press
    • Investors
    • Terms
    • Privacy
    • Help
    • Accessibility
    • Contact
    • Articles
    • Directory
    • Affiliates
    • Modern Slavery Statement
    • Manage Cookie Preferences
    Learn Anywhere
    Download on the App Store
    Get it on Google Play
    Logo of Certified B Corporation
    © 2025 Coursera Inc. All rights reserved.
    • Coursera Facebook
    • Coursera Linkedin
    • Coursera Twitter
    • Coursera YouTube
    • Coursera Instagram
    • Coursera TikTok