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    Customer Journey Courses Online

    Understand customer journey mapping for optimizing customer interactions. Learn to create seamless experiences across various touchpoints.

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    Explore the Customer Journey Course Catalog

    • Status: Free
      Free
      G

      Goldman Sachs

      Fundamentos de las Operaciones con Goldman Sachs 10,000 Women

      Skills you'll gain: Process Mapping, Business Process, Operational Efficiency, Business Process Improvement, Process Optimization, Customer experience improvement, Operational Analysis, Technology Strategies, Competitive Analysis, Business Strategy

      4.8
      Rating, 4.8 out of 5 stars
      ·
      54 reviews

      Mixed · Course · 1 - 4 Weeks

    • C

      Coursera Project Network

      Data Cleaning in Snowflake: Techniques to Clean Messy Data

      Skills you'll gain: Data Cleansing, Snowflake Schema, Data Quality, Data Transformation, Data Validation, Data Manipulation, Data Analysis, Business Intelligence, SQL

      4.7
      Rating, 4.7 out of 5 stars
      ·
      6 reviews

      Intermediate · Guided Project · Less Than 2 Hours

    • G

      Google Cloud

      Analyzing and Visualizing Data the Google Way

      Skills you'll gain: Google Sheets, Data Visualization Software, Spreadsheet Software, Big Data, Data Storytelling, Data Analysis, Data Presentation, Statistical Reporting, Google Cloud Platform, Data Integration, Data Manipulation

      4
      Rating, 4 out of 5 stars
      ·
      21 reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      E

      Edureka

      PySpark for Data Science

      Skills you'll gain: PySpark, Apache Spark, Unsupervised Learning, Data Pipelines, Apache Hadoop, Data Processing, Real Time Data, Big Data, Data Visualization, Distributed Computing, Natural Language Processing, Pandas (Python Package), Data Manipulation, Feature Engineering, Machine Learning, Machine Learning Algorithms, SQL, Data Transformation, Supervised Learning, Text Mining

      2.9
      Rating, 2.9 out of 5 stars
      ·
      9 reviews

      Intermediate · Specialization · 3 - 6 Months

    • V

      Vanderbilt University

      The History and Relevance of the Rise of Generative AI

      Skills you'll gain: Generative AI, Artificial Intelligence and Machine Learning (AI/ML), Artificial Intelligence, Emerging Technologies, Large Language Modeling, Deep Learning

      4.9
      Rating, 4.9 out of 5 stars
      ·
      7 reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      I

      IE Business School

      Fundamentals of Diversity

      Skills you'll gain: Diversity Awareness, Disabilities, Diversity Programs, Diversity and Inclusion, Cultural Diversity, Intercultural Competence, People Management, Culture, Demography, Sociology, Communication, Empowerment

      4.4
      Rating, 4.4 out of 5 stars
      ·
      30 reviews

      Intermediate · Course · 1 - 4 Weeks

    • C

      Coursera Project Network

      PowerBI for Beginners: Data transformation

      Skills you'll gain: Power BI, Data Transformation, Data Cleansing, Feature Engineering, Data Integration, Predictive Modeling, Data Quality

      Beginner · Guided Project · Less Than 2 Hours

    • Status: Free Trial
      Free Trial
      I

      Intel

      The Intel® AI Value

      Skills you'll gain: Artificial Intelligence, Technology Strategies, Technology Solutions, Emerging Technologies, Hardware Architecture, Computer Hardware

      4.1
      Rating, 4.1 out of 5 stars
      ·
      13 reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      A

      Arizona State University

      Putting it All Together: Problem-Solve Like an Entrepreneur

      Skills you'll gain: Lean Methodologies, Design Thinking, Innovation, Entrepreneurship, Product Improvement, Technology Solutions, Customer Analysis, Solution Design, Customer Insights, Brainstorming, Market Opportunities, Market Research, User Feedback, Business Modeling, Presentations

      4.8
      Rating, 4.8 out of 5 stars
      ·
      17 reviews

      Beginner · Course · 1 - 3 Months

    • Status: New
      New
      K

      KodeKloud

      AWS Cloud Practitioner (CLF-C02)

      Skills you'll gain: Amazon Web Services, Public Cloud, Cloud Computing, Amazon Elastic Compute Cloud, AWS Identity and Access Management (IAM), Cloud Management, Cloud Platforms, Cloud Services, Cloud Security, Amazon S3, Cloud Storage, Amazon CloudWatch, Amazon DynamoDB, Data Storage, Artificial Intelligence and Machine Learning (AI/ML)

      Beginner · Course · 1 - 3 Months

    • C

      Coursera Instructor Network

      Manufacturing Industry 101

      Skills you'll gain: Manufacturing and Production, Manufacturing Operations, Manufacturing Processes, Production Planning, Production Management, Lean Manufacturing, Process Control, Quality Control, Supply Chain Management, Organizational Structure, Innovation

      Intermediate · Course · 1 - 4 Weeks

    • Status: New
      New
      K

      Knowledge Accelerators

      Microsoft Copilot in Excel: Smarter Data Analysis Made Easy

      Skills you'll gain: Microsoft Copilot, Dashboard, Microsoft Excel, Excel Macros, Microsoft 365, Data-Driven Decision-Making, Data Analysis, Productivity Software, Data Transformation, Automation, Prompt Engineering

      5
      Rating, 5 out of 5 stars
      ·
      12 reviews

      Intermediate · Course · 1 - 4 Weeks

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    In summary, here are 10 of our most popular customer journey courses

    • Fundamentos de las Operaciones con Goldman Sachs 10,000 Women: Goldman Sachs
    • Data Cleaning in Snowflake: Techniques to Clean Messy Data: Coursera Project Network
    • Analyzing and Visualizing Data the Google Way: Google Cloud
    • PySpark for Data Science: Edureka
    • The History and Relevance of the Rise of Generative AI: Vanderbilt University
    • Fundamentals of Diversity: IE Business School
    • PowerBI for Beginners: Data transformation: Coursera Project Network
    • The Intel® AI Value: Intel
    • Putting it All Together: Problem-Solve Like an Entrepreneur: Arizona State University
    • AWS Cloud Practitioner (CLF-C02): KodeKloud

    Skills you can learn in Marketing

    Market (economics) (28)
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    Brand (13)
    Digital Marketing (13)
    Marketing Analytics (11)
    Plan (11)
    Advertising (9)
    Modeling (9)
    Social Media Marketing (9)
    Brand Management (7)

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