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Explore the Customer Journey Course Catalog
- Status: Free Trial
IE Business School
Skills you'll gain: Marketing Management, Marketing Communications, Peer Review, Presentations, Strategic Marketing, Marketing, Brand Management, Marketing Strategies, Product Management, Marketing Channel, Go To Market Strategy, Product Marketing, Strategic Decision-Making, Consumer Behaviour
- Status: Free Trial
Tecnológico de Monterrey
Skills you'll gain: Design Thinking, Innovation, Creative Problem-Solving, Ideation, Process Development, Creative Thinking, New Product Development, Open Mindset, Cognitive flexibility, Lean Methodologies, Creativity, Customer Engagement, Organizational Strategy, Business Modeling, Value Propositions
- Status: New
Coursera Instructor Network
Skills you'll gain: AI Personalization, Customer Insights, ChatGPT, Generative AI, Call Center Experience, Prompt Engineering, Customer experience improvement, Customer Engagement, Customer Service, Workflow Management, Process Optimization, Self Service Technologies, Artificial Intelligence, Business Process Automation, Automation
Skills you'll gain: Professional Networking, Self-Awareness, Personal Development, Professional Development, Interviewing Skills, Growth Mindedness, Resilience, Adaptability, Goal Setting, Community Development, Decision Making, Planning, Entrepreneurship
- Status: NewStatus: Free Trial
Skills you'll gain: Routing Protocols, TCP/IP, Network Switches, Network Routers, Wireless Networks, Virtual Local Area Network (VLAN), Network Security, Network Troubleshooting, General Networking, Network Routing, Network Infrastructure, Network Protocols, Open Shortest Path First (OSPF), Network Monitoring, Local Area Networks, Network Planning And Design, Networking Hardware, Network Performance Management, Firewall, Border Gateway Protocol
- Status: Free Trial
Skills you'll gain: Data Import/Export, Pandas (Python Package), Pivot Tables And Charts, Jupyter, Microsoft Excel, Data Analysis, Data Manipulation, Python Programming, Data Structures, Integrated Development Environments, Development Environment, Software Installation, Object Oriented Programming (OOP)
- Status: Free
Coursera Project Network
Skills you'll gain: Target Audience, Target Market, Facebook, Customer Analysis, Social Media Marketing, Social Media Content, Business Marketing, Social Media, Business Planning, Customer Engagement, Drive Engagement, Digital Marketing
Coursera Project Network
Skills you'll gain: MySQL Workbench, MySQL, Database Design, SQL, Database Management, Relational Databases, Databases, Data Integration, Data Manipulation
- Status: Free
Amazon Web Services
Skills you'll gain: Data-Driven Decision-Making, Data Lakes, Analytics, Data Architecture, Data Warehousing, Data Management, Data Analysis, Big Data, Business Analytics, Data Storage, Amazon Web Services, Machine Learning, Data Strategy
- Status: Free Trial
Skills you'll gain: Product Roadmaps, Backlogs, Sprint Planning, Scaled Agile Framework, Kanban Principles, Release Management, Lean Methodologies, Sprint Retrospectives, Continuous Improvement Process, Agile Product Development, Stakeholder Communications, Agile Methodology, Scrum (Software Development), Continuous Delivery, Stakeholder Engagement, Project Estimation, Estimation, Agile Software Development, DevOps, User Story
- Status: Free Trial
Arizona State University
Skills you'll gain: Innovation, Entrepreneurship, Lean Methodologies, Team Oriented, Ideation, Business Research, Complex Problem Solving, Decision Making, Analysis, Customer Insights
Coursera Project Network
Skills you'll gain: Pandas (Python Package), Data Analysis, Data Manipulation, Data Integration, Python Programming, Data Transformation
In summary, here are 10 of our most popular customer journey courses
- Implementación del Marketing Mix Proyecto Capstone: IE Business School
- Organizational innovation and creativity: Tecnológico de Monterrey
- GenAI for Call Centers: AI-Driven Customer Success: Coursera Instructor Network
- Making Your Military Transition a Transformation: USO
- TCP/IP, Routing, and Wireless Networking: Packt
- Foundations of Data Analysis with Pandas and Python: Packt
- التسويق العضوي: مجموعات الفيسبوك للشركات الصغيرة: Coursera Project Network
- Database Creation and Modeling using MYSQL Workbench: Coursera Project Network
- Fundamentals of Analytics on AWS: Amazon Web Services
- Agile Excellence with Scrum: Planning, CI, Backlog Mastery: Board Infinity