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    Customer Journey Courses Online

    Understand customer journey mapping for optimizing customer interactions. Learn to create seamless experiences across various touchpoints.

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    Explore the Customer Journey Course Catalog

    • Status: New
      New
      Status: Free Trial
      Free Trial
      P

      Packt

      Business Analysis and CAPM Exam Preparation

      Skills you'll gain: Product Roadmaps, Requirements Elicitation, Requirements Analysis, Business Analysis, User Requirements Documents, Team Building, Business Requirements, Product Management, Business Process, Agile Methodology, Project Management Software, Business Modeling, Project Coordination, User Acceptance Testing (UAT), User Story, Agile Project Management, Registration, Stakeholder Management, Business Communication, Communication

      4.7
      Rating, 4.7 out of 5 stars
      ·
      7 reviews

      Intermediate · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      É

      École Polytechnique

      Digital business - Act on the digital world

      Skills you'll gain: Digital Transformation, Business Transformation, Marketing Management, Technology Strategies, Business Technologies, E-Commerce, Business Management, Innovation, Customer Acquisition Management, Data Management, Marketing Strategies, Growth Strategies, Data-Driven Decision-Making, Scalability, Presentations

      4.6
      Rating, 4.6 out of 5 stars
      ·
      28 reviews

      Mixed · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      E

      Emory University

      Marketing Channel Governance

      Skills you'll gain: Marketing Channel, Marketing Strategies, E-Commerce, New Business Development, B2B Sales, Business Relationship Management, Market Dynamics, Brand Management, Strategic Partnership, Customer experience strategy (CX)

      Intermediate · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      U

      University of Colorado Boulder

      Pathway to Space

      Skills you'll gain: Global Positioning Systems, Journalism, Environmental Monitoring, Music, Political Sciences, Entrepreneurship, Systems Engineering, Culture, Media and Communications, International Relations, Governance, Higher Education, Physical Science, Liberal Arts, Geographic Information Systems, Physics, Control Systems, Environmental Science, Engineering, Human Factors

      4.2
      Rating, 4.2 out of 5 stars
      ·
      31 reviews

      Beginner · Specialization · 3 - 6 Months

    • U

      University of Illinois Urbana-Champaign

      Ética, cultura y perspectivas globales

      Skills you'll gain: Business Ethics, Decision Making, Culture, Cultural Diversity, Global Marketing, Corporate Sustainability, Stakeholder Management, Intercultural Competence, Brand Management, Consumer Behaviour

      4.9
      Rating, 4.9 out of 5 stars
      ·
      49 reviews

      Beginner · Course · 1 - 3 Months

    • Status: New
      New
      Status: Free Trial
      Free Trial
      P

      Packt

      Complete Linux Training Course to Get Your Dream IT Job

      Skills you'll gain: Shell Script, Linux, Linux Administration, Linux Commands, File Systems, Linux Servers, Unix, Unix Shell, User Accounts, Command-Line Interface, File Management, Package and Software Management, Unix Commands, Virtualization and Virtual Machines, Authorization (Computing), Patch Management, Scripting Languages, Security Controls, Data Storage, Systems Administration

      Intermediate · Specialization · 3 - 6 Months

    • Status: Free Trial
      Free Trial
      F

      Fundação Instituto de Administração

      CRM, Dados e o Futuro Centrado no Cliente

      Skills you'll gain: Customer Relationship Management, Customer Data Management, Data-Driven Decision-Making, Sales Management, Customer Engagement, Big Data, Customer Insights, Customer experience strategy (CX), Business Analytics, Target Market, Business Metrics, Analytics, Consumer Behaviour, Artificial Intelligence

      4.6
      Rating, 4.6 out of 5 stars
      ·
      47 reviews

      Beginner · Course · 1 - 4 Weeks

    • C

      Coursera Project Network

      Canva for college students

      Skills you'll gain: Canva (Software), Infographics, Graphic and Visual Design Software, Design, Design Software, Timelines, Graphic Design, Graphical Tools, Graphic and Visual Design

      4.4
      Rating, 4.4 out of 5 stars
      ·
      26 reviews

      Beginner · Guided Project · Less Than 2 Hours

    • Status: Free Trial
      Free Trial
      M

      Meta

      Gerenciamento de mídias sociais

      Skills you'll gain: Social Media Content, Social Media Management, Content Creation, Social Media Marketing, Social Media Strategy, Content Management, Instagram, Digital Content, Performance Analysis, Facebook, Brand Management, Customer Engagement

      4.9
      Rating, 4.9 out of 5 stars
      ·
      20 reviews

      Beginner · Course · 1 - 4 Weeks

    • U

      University of London

      Explore Management Concepts through Metaphor and Music

      Skills you'll gain: Leadership and Management, Organizational Structure, Organizational Leadership, Music, Drive Engagement, Human Relations Movement, Business Management, Storytelling, Leadership, Organizational Effectiveness, Productivity, Innovation, Writing and Editing, Employee Engagement, Analysis

      4.8
      Rating, 4.8 out of 5 stars
      ·
      14 reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      G

      Google Cloud

      Preparing for Your Associate Cloud Engineer Journey en Español

      Skills you'll gain: Cloud Management, Identity and Access Management, Cloud Solutions, Google Cloud Platform, Cloud Computing, Cloud Infrastructure, Cloud Applications, Cloud Security, Cloud Storage, System Monitoring

      4.8
      Rating, 4.8 out of 5 stars
      ·
      16 reviews

      Intermediate · Course · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      I

      IE Business School

      Fundamentals of Diversity

      Skills you'll gain: Diversity Awareness, Disabilities, Diversity Programs, Diversity and Inclusion, Cultural Diversity, Intercultural Competence, People Management, Culture, Demography, Sociology, Communication, Empowerment

      4.4
      Rating, 4.4 out of 5 stars
      ·
      30 reviews

      Intermediate · Course · 1 - 4 Weeks

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    In summary, here are 10 of our most popular customer journey courses

    • Business Analysis and CAPM Exam Preparation: Packt
    • Digital business - Act on the digital world: École Polytechnique
    • Marketing Channel Governance: Emory University
    • Pathway to Space: University of Colorado Boulder
    • Ética, cultura y perspectivas globales: University of Illinois Urbana-Champaign
    • Complete Linux Training Course to Get Your Dream IT Job: Packt
    • CRM, Dados e o Futuro Centrado no Cliente: Fundação Instituto de Administração
    • Canva for college students: Coursera Project Network
    • Gerenciamento de mídias sociais: Meta
    • Explore Management Concepts through Metaphor and Music: University of London

    Skills you can learn in Marketing

    Market (economics) (28)
    Social Media (15)
    Marketing Strategy (14)
    Analytics (13)
    Brand (13)
    Digital Marketing (13)
    Marketing Analytics (11)
    Plan (11)
    Advertising (9)
    Modeling (9)
    Social Media Marketing (9)
    Brand Management (7)

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