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    • Customer Insights

    Customer Insights Courses Online

    Explore customer insights methods for understanding consumer behavior. Learn to gather and analyze data to inform marketing and product development.

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    Explore the Customer Insights Course Catalog

    • Status: New
      New
      Status: Free Trial
      Free Trial
      I

      IBM

      Introduction to UX/UI Design

      Skills you'll gain: User Experience Design, User Centered Design, Design Thinking, Usability, User Interface (UI) Design, Figma (Design Software), User Research, Interaction Design, Wireframing, Augmented and Virtual Reality (AR/VR), Emerging Technologies, Prototyping, Software Development Life Cycle

      4.6
      Rating, 4.6 out of 5 stars
      ·
      12 reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      U

      University of California, Irvine

      Natural Language Processing and Capstone Assignment

      Skills you'll gain: Predictive Modeling, Natural Language Processing, Social Media, Text Mining, Cloud Computing, Unstructured Data, Big Data, Data Analysis, Trend Analysis, Geospatial Information and Technology, Machine Learning Methods, Business Intelligence, Consumer Behaviour, Internet Of Things, Deep Learning

      4.4
      Rating, 4.4 out of 5 stars
      ·
      43 reviews

      Intermediate · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      D

      Dell

      Dell Technologies Customer Service for Technical Support

      Skills you'll gain: Customer Service, Customer Relationship Building, Continuous Improvement Process, Performance Metric, Service Improvement, Customer experience improvement, Customer Complaint Resolution, Client Support, Technical Support, Expectation Management, Help Desk Support, De-escalation Techniques, Communication Strategies

      4.5
      Rating, 4.5 out of 5 stars
      ·
      12 reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      E

      Edureka

      Power BI for Data Science and Analytics

      Skills you'll gain: Power BI, Business Intelligence, Data Modeling, Data Visualization Software, Data Analysis, Key Performance Indicators (KPIs), Dashboard, Data Storytelling, Text Mining, Data Science, Performance Metric, Data Cleansing, Image Analysis, Data Transformation, Data Manipulation, Natural Language Processing

      4
      Rating, 4 out of 5 stars
      ·
      8 reviews

      Intermediate · Course · 1 - 4 Weeks

    • Status: Free
      Free
      C

      Coursera Project Network

      Finde Zielgruppen-Interessen mit Facebook Audience Insights

      Skills you'll gain: Facebook, Target Audience, Social Media Marketing, Social Media, Customer Insights, Online Advertising, Advertising Campaigns, Business Marketing

      Intermediate · Guided Project · Less Than 2 Hours

    • G

      Google Cloud

      Analyze Customer Reviews with Gemini Using Python Notebooks

      Skills you'll gain: Google Cloud Platform, Applied Machine Learning, Big Data, Jupyter, Cloud Applications, Text Mining, Statistical Reporting

      Intermediate · Project · Less Than 2 Hours

    • Status: New
      New
      C

      Coursera Instructor Network

      ThoughtSpot-Based BI Analytics

      Skills you'll gain: Dashboard, Interactive Data Visualization, Business Intelligence, Data Visualization, Predictive Analytics, Business Intelligence Software, Data Presentation, Data Storytelling, Business Analytics, Advanced Analytics, Analytics, Data-Driven Decision-Making, Stakeholder Communications, Data Analysis, Real Time Data, Business Reporting

      Beginner · Course · 1 - 4 Weeks

    • S

      Sciences Po

      Be entrepreneurial in Cultural Industries in the digital age

      Skills you'll gain: Entrepreneurship, Business Modeling, Content Creation, Promotional Strategies, Digital Content, Business Strategies, Digital Transformation, Financial Analysis, Innovation, Fundraising and Crowdsourcing, Marketing Strategies, Intellectual Property, Consumer Behaviour

      4.1
      Rating, 4.1 out of 5 stars
      ·
      33 reviews

      Beginner · Course · 1 - 3 Months

    • Status: Free
      Free
      C

      Coursera Project Network

      IT Ticket Management with Typeform

      Skills you'll gain: Employee Surveys, User Feedback, Work Order, Self Service Technologies, IT Management, User Accounts, Workflow Management, Customer Communications Management

      4.6
      Rating, 4.6 out of 5 stars
      ·
      50 reviews

      Beginner · Guided Project · Less Than 2 Hours

    • Status: Free Trial
      Free Trial
      M

      Microsoft

      Advanced Data Analysis with Generative AI

      Skills you'll gain: Generative AI, Anomaly Detection, Predictive Modeling, Text Mining, Predictive Analytics, Advanced Analytics, Data Cleansing, Prompt Engineering, Natural Language Processing, Unstructured Data, Data Analysis, Forecasting, Data Quality, Time Series Analysis and Forecasting, Exploratory Data Analysis, Software Documentation

      4.5
      Rating, 4.5 out of 5 stars
      ·
      8 reviews

      Intermediate · Course · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      C

      Corporate Finance Institute

      Advanced Tableau

      Skills you'll gain: Star Schema, Data Modeling, Tableau Software, Business Intelligence, Extract, Transform, Load, Dashboard, Performance Tuning, Technical Analysis, Database Design, Data Visualization Software, Data Warehousing, Market Data, Data Presentation, Investment Banking, Exploratory Data Analysis, Tree Maps, Interactive Data Visualization, Data Integration, Market Analysis, Data Storytelling

      4.6
      Rating, 4.6 out of 5 stars
      ·
      16 reviews

      Advanced · Specialization · 3 - 6 Months

    • C

      Coursera Project Network

      Perform exploratory data analysis on retail data with Python

      Skills you'll gain: Data-Driven Decision-Making, Business Analytics, Data Analysis, Data Cleansing, Statistical Analysis, Exploratory Data Analysis, Descriptive Statistics, Data Manipulation, Matplotlib, Customer Analysis, Analytical Skills, Trend Analysis, Pandas (Python Package), Python Programming, Jupyter

      4.5
      Rating, 4.5 out of 5 stars
      ·
      15 reviews

      Intermediate · Guided Project · Less Than 2 Hours

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    In summary, here are 10 of our most popular customer insights courses

    • Introduction to UX/UI Design: IBM
    • Natural Language Processing and Capstone Assignment: University of California, Irvine
    • Dell Technologies Customer Service for Technical Support: Dell
    • Power BI for Data Science and Analytics: Edureka
    • Finde Zielgruppen-Interessen mit Facebook Audience Insights : Coursera Project Network
    • Analyze Customer Reviews with Gemini Using Python Notebooks: Google Cloud
    • ThoughtSpot-Based BI Analytics: Coursera Instructor Network
    • Be entrepreneurial in Cultural Industries in the digital age: Sciences Po
    • IT Ticket Management with Typeform: Coursera Project Network
    • Advanced Data Analysis with Generative AI: Microsoft

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