What is conflict management?

"Conflict management involves using certain strategies and techniques to resolve disagreements. Conflict management is used to prevent and address disputes that arise between organizations and within organizations, but it can be applied to personal relationships as well. There are five styles of conflict management. Collaborating involves looking for a solution that appeases everyone involved. Avoiding is a style that aims to postpone addressing the issue. Competing is when both parties aim to get what they want, regardless of the damage to the relationship. Compromising is when parties look for a mutually acceptable outcome, even if they both have to give up something in the process. Accommodating is when one party sacrifices their own desires for the sake of peace."

What are typical careers that use conflict management?

"After you master conflict management, you can work as a mediator or arbitrator. Both jobs aim to resolve disputes between multiple parties, but they do so in different ways. An arbitrator listens to both sides of an argument, weighs the evidence, and then declares a solution. The process is similar to a judge reaching a conclusion after listening to a court case. Unlike an arbitrator, a mediator doesn't declare a winning party. A mediator simply acts as a neutral third party and helps the multiple parties reach an agreement. The mediation process is less formal than arbitration, but the result is typically something that's mutually beneficial for all parties. Conflict management skills are also generally useful in any job that requires working with a team. You can use your knowledge to settle an argument between coworkers or diffuse tension with a client."

How can online courses help me learn about conflict management?

Online courses on conflict management will introduce you to various types of conflicts and ways to resolve them. Lessons will focus on topics ranging from negotiation skills and creative problem solving to emotional intelligence and leadership training. Online courses offer flexibility. Instructors give you access to video lectures and reading material, and then you can work through the course in your own time.

What are the benefits of taking an online Conflict Management course?

Online Conflict Management courses offer a convenient and flexible way to enhance your knowledge or learn new Conflict Management skills. Choose from a wide range of Conflict Management courses offered by top universities and industry leaders tailored to various skill levels.

What Conflict Management courses are best for training and upskilling employees or the workforce?

When looking to enhance your workforce's skills in Conflict Management, it's crucial to select a course that aligns with their current abilities and learning objectives. Our Skills Dashboard is an invaluable tool for identifying skill gaps and choosing the most appropriate course for effective upskilling. For a comprehensive understanding of how our courses can benefit your employees, explore the enterprise solutions we offer. Discover more about our tailored programs at Coursera for Business here .

Top Conflict Management Courses - Learn Conflict Management Online

Explore the Conflict Management Course Catalog

Status: Free Trial
Google Cloud
Preparing for Google Cloud Certification: Cloud Architect
Skills you'll gain: Cloud Infrastructure, Identity and Access Management, Kubernetes, Google Cloud Platform, Prompt Engineering, Application Deployment, Cloud Storage, Containerization, Infrastructure As A Service (IaaS), Cloud Computing, CI/CD, Cloud Computing Architecture, Cloud Security, Cloud Management, Cloud Services, Load Balancing, Service Level Agreement, Infrastructure as Code (IaC), Virtual Machines, Process Analysis
4.7
Rating, 4.7 out of 5 stars
59K reviews
Intermediate · Professional Certificate · 3 - 6 Months
Status: Free Trial
Google Cloud
Preparing for Google Cloud Certification: Cloud Engineer
Skills you'll gain: Cloud Infrastructure, Identity and Access Management, Kubernetes, Google Cloud Platform, Prompt Engineering, Cloud Storage, Containerization, Infrastructure As A Service (IaaS), Cloud Computing Architecture, Cloud Management, Cloud Services, Load Balancing, Cloud Engineering, Application Deployment, Infrastructure as Code (IaC), Virtual Machines, Data Storage Technologies, Cloud Computing, Network Infrastructure, Docker (Software)
4.7
Rating, 4.7 out of 5 stars
59K reviews
Intermediate · Professional Certificate · 3 - 6 Months
Status: Free Trial
Google Cloud
Architecting with Google Compute Engine
Skills you'll gain: Cloud Infrastructure, Identity and Access Management, Google Cloud Platform, Prompt Engineering, Kubernetes, Application Deployment, Cloud Storage, Infrastructure As A Service (IaaS), Containerization, Cloud Computing, CI/CD, Cloud Computing Architecture, Cloud Security, Cloud Services, Load Balancing, Service Level Agreement, Infrastructure as Code (IaC), Virtual Machines, Microservices, Service Level
4.7
Rating, 4.7 out of 5 stars
58K reviews
Intermediate · Specialization · 3 - 6 Months
Status: Free Trial
IBM
IBM Business Intelligence (BI) Analyst
Skills you'll gain: Dashboard, Data Storytelling, Data Warehousing, SQL, Database Design, MySQL, Presentations, Descriptive Statistics, Extract, Transform, Load, Business Intelligence, IBM DB2, Tableau Software, Relational Databases, Star Schema, Data Visualization Software, Interactive Data Visualization, Regression Analysis, Data-Driven Decision-Making, Excel Formulas, Microsoft Excel
4.7
Rating, 4.7 out of 5 stars
14K reviews
Beginner · Professional Certificate · 3 - 6 Months
Status: Free Trial
University of Virginia
Leading the Modern Day Business
Skills you'll gain: Design Thinking, Digital Transformation, Creative Problem-Solving, New Product Development, Ideation, Business Transformation, Product Management, Innovation, Creativity, Product Lifecycle Management, Strategic Thinking, Product Improvement, Market Opportunities, Technology Strategies, Information Technology, Customer Insights, Corporate Strategy, Business Strategy, Process Design, Large Language Modeling
4.7
Rating, 4.7 out of 5 stars
20K reviews
Beginner · Specialization · 3 - 6 Months
Status: Free Trial
Microsoft
Project Management Fundamentals
Skills you'll gain: Stakeholder Management, Project Management Institute (PMI) Methodology, Project Management, Stakeholder Communications, Project Management Office (PMO), Project Management Life Cycle, Project Closure, Project Implementation, Project Planning, Risk Management, Leadership
4.7
Rating, 4.7 out of 5 stars
342 reviews
Beginner · Course · 1 - 4 Weeks
Status: Free Trial
Johns Hopkins University
Data Science: Foundations using R
Skills you'll gain: Rmarkdown, Exploratory Data Analysis, Version Control, Statistical Analysis, R Programming, Data Manipulation, Data Cleansing, Data Science, Data Wrangling, Data Visualization, Plot (Graphics), Statistical Programming, Ggplot2, Big Data, Git (Version Control System), Data Integration, Knitr, Data Analysis, Data Sharing, Statistical Reporting
4.6
Rating, 4.6 out of 5 stars
48K reviews
Beginner · Specialization · 3 - 6 Months
Status: Free Trial
University of Michigan
Python Data Structures
Skills you'll gain: Data Structures, Python Programming, Programming Principles, Data Import/Export, Data Manipulation, Development Environment, File Management
4.9
Rating, 4.9 out of 5 stars
97K reviews
Beginner · Course · 1 - 3 Months
Status: Free Trial
Google Cloud
Preparing for Google Cloud Certification: Cloud DevOps Engineer
Skills you'll gain: Site Reliability Engineering, Kubernetes, Application Performance Management, Google Cloud Platform, Cloud Infrastructure, System Monitoring, Prompt Engineering, Application Deployment, Identity and Access Management, DevOps, CI/CD, Containerization, Cloud Storage, Cloud Security, Cloud Services, Cloud Management, Service Level Agreement, Safety Culture, Event Monitoring, Culture Transformation
4.7
Rating, 4.7 out of 5 stars
54K reviews
Beginner · Professional Certificate · 3 - 6 Months
Status: Free Trial
IBM
BI Foundations with SQL, ETL and Data Warehousing
Skills you'll gain: Data Warehousing, Extract, Transform, Load, Apache Airflow, Linux Commands, SQL, IBM Cognos Analytics, Data Pipelines, Apache Kafka, Bash (Scripting Language), Shell Script, Dashboard, File Management, Star Schema, Unix Shell, IBM DB2, Business Intelligence, Interactive Data Visualization, Relational Databases, Stored Procedure, Databases
4.6
Rating, 4.6 out of 5 stars
24K reviews
Beginner · Specialization · 3 - 6 Months
University of Alberta
Indigenous Canada
Skills you'll gain: Art History, Social Studies, Storytelling, Cultural Diversity, Culture, Social Justice, Intercultural Competence, Socioeconomics, World History, Political Sciences, Social Sciences, Community Development, Land Management, Governance
4.8
Rating, 4.8 out of 5 stars
23K reviews
Mixed · Course · 1 - 3 Months
Status: Free Trial
Google
Crash Course on Python
Skills you'll gain: Programming Principles, Python Programming, Computer Programming, Computational Thinking, Algorithms, Problem Management, Data Structures, Integrated Development Environments, Debugging, Development Environment
4.8
Rating, 4.8 out of 5 stars
39K reviews
Beginner · Course · 1 - 3 Months