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Explore the Customer Journey Course Catalog
- Status: Free Trial
Skills you'll gain: Object Oriented Design, Ruby (Programming Language), Object Oriented Programming (OOP), Software Design, Debugging, Unit Testing, Programming Principles, Computer Programming, Test Tools, Scripting Languages, File Management, Development Environment, Software Testing, Development Testing, Data Structures, Scripting, Program Development, Software Installation, Microsoft Windows, Mac OS
- Status: Free Trial
Skills you'll gain: Algorithms, IBM Cloud, Python Programming, Theoretical Computer Science, Artificial Intelligence and Machine Learning (AI/ML), Computer Programming, Computational Thinking, Jupyter, Emerging Technologies, Linear Algebra, Simulations
Skills you'll gain: Blockchain, Transaction Processing, Event-Driven Programming, Front-End Web Development, JavaScript Frameworks, Development Environment, Web Development, Web Applications, Secure Coding, React.js, Emerging Technologies, Application Development, Javascript
- Status: Free Trial
LearnKartS
Skills you'll gain: Salesforce, Data Management, Business Process Automation, User Accounts, Application Deployment, End User Training and Support, Collaborative Software, Workflow Management, Security Management, Customer Relationship Management (CRM) Software, Data Security, Role-Based Access Control (RBAC)
- Status: Free Trial
Skills you'll gain: Customer Service, Customer Relationship Building, Continuous Improvement Process, Performance Metric, Service Improvement, Customer experience improvement, Customer Complaint Resolution, Client Support, Technical Support, Expectation Management, Help Desk Support, De-escalation Techniques, Communication Strategies
Coursera Instructor Network
Skills you'll gain: Product Improvement, Customer Insights, Customer Analysis, Generative AI, Customer Data Management, Marketing Analytics, Web Analytics, Analytics, Management Reporting, Product Management, Data Analysis, Data Collection, Dashboard, Performance Metric
- Status: Free Trial
University of Colorado Boulder
Skills you'll gain: Personal Development, Resilience, Self-Awareness, Self-Discipline, Mental Concentration, Accountability, Overcoming Obstacles, Empowerment, Self-Motivation, Persistence, Growth Mindedness, Productivity, Emotional Intelligence, Positivity, Optimism, Stress Management, Initiative and Leadership, Prioritization, Goal Setting
- Status: Free Trial
Arizona State University
Skills you'll gain: Visionary, Strategic Thinking, Proactivity, Creative Thinking, Cognitive flexibility, Optimism, Brainstorming, Curiosity, Open Mindset, Planning, Critical Thinking, Problem Solving, Decision Making
- Status: Free
Coursera Project Network
Skills you'll gain: Employee Surveys, Employee Training, User Feedback, Cloud Security, Business Software, Data Sharing, Collaborative Software, Business Technologies, User Accounts
- Status: Free Trial
Vanderbilt University
Skills you'll gain: ChatGPT, Prompt Engineering, Calendar Management, Google Docs, Workflow Management, Customer Communications Management, Automation, Customer Inquiries, Generative AI, Scheduling, Travel Arrangements, Real Time Data
- Status: Free Trial
Skills you'll gain: Power BI, Data Analysis Expressions (DAX), Data Modeling, Data Visualization Software, Interactive Data Visualization, Dashboard, Data Storytelling, Data Presentation, Data Transformation, Business Intelligence, Business Reporting, Microsoft Excel, Data Manipulation, Data Cleansing
- Status: Free Trial
Fundação Instituto de Administração
Skills you'll gain: Big Data, Data Mining, Data-Driven Decision-Making, Marketing Automation, Marketing Strategies, Data Visualization, Customer experience strategy (CX), Digital Transformation, Marketing Analytics, Data Visualization Software, MarTech, Data Modeling, R Programming, Data Science, Data Analysis, Marketing, Innovation, Business Analytics, Data Manipulation, Data Structures
In summary, here are 10 of our most popular customer journey courses
- Learn to Code with Ruby:Â Packt
- Quantum Computing with Qiskit and Advanced Algorithms:Â Packt
- Empowering with web3.js: Web3 Applications:Â EDUCBA
- Salesforce Admin Functions:Â LearnKartS
- Dell Technologies Customer Service for Technical Support:Â Dell
- GenAI for Customer Analytics and Insights with JUNE:Â Coursera Instructor Network
- Leading Oneself with Personal Excellence:Â University of Colorado Boulder
- Futures Thinking:Â Arizona State University
- Create an Employee Feedback Survey with TypeForm:Â Coursera Project Network
- ChatGPT + Zapier: Automate Email Replies with AI:Â Vanderbilt University